6/10 Okay
Danish
14 Sept 2025
The location is extremely convenient to visit the UBC university and the rooms are clean and comfortable, however, the facilities and service is very poor. When my key card worked for the building entrance but not my room, the front office gave me a physical with a warning not to lose it in place of an apology for a faulty key card. When tea and coffee were not replenished, I was told I could get some from the front desk which is 2 buildings away rather than the same being sent to my room as their staff missed replenishg it. One night both elevators did not work and I had to climb 7 flights of stairs, yet there was no apology call / message on the following day. For the price, one would expect better.
Danish
Stayed 12 nights in Aug 2025




























