Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

5.0 star property

Photo gallery for Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

Front of property
Property video
Terrace/patio
Exterior
Preferred Club Lagoon View Plunge Pool Terrace King

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet-friendly
The current price is AU$624
includes taxes & fees
31 May - 1 June

Explore the area

View map
Ave Kukulcan Km 19.5 Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪5 min walk‬
  • Place, El Rey Ruins
    ‪10 min walk‬
  • Place, Delfines Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Tropical View Balcony Double

  • Garden view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

Tropical View Balcony King

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Balcony Double

  • Sea view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Lagoon View Balcony Double

  • Lake view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Lagoon View Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Lagoon View King

  • Lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Governor Suite Ocean Front Plunge Pool

  • Ocean view
  • 165 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Ocean Front Plunge Pool Terrace King

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King

  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Ocean Front Terrace King

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Premium Ocean Front Plunge Pool Terrace King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse Suite

  • Ocean view
  • 437 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front Plunge Pool

  • Ocean view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Lagoon View Plunge Pool Terrace King

  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Premium Ocean Front Terrace King

  • Ocean view
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Ocean view
  • 310 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite Two Bedroom

  • Sea view
  • 312 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Ocean View Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!. Within just a 15-minute stroll, you'll find popular places like Delfines Beach and Iberostar Cancun Golf Course. Highlights at this all-inclusive property include 6 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs and sauna. The steakhouse, Blue Water Grill, serves farm to table cuisine and is open for dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site nightclub and 24-hour gym. Other amenities include a winery, free Wi-Fi in public areas and a free manager's reception. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Zona Hotelera property include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 5 min walk - 0.4 km
  • El Rey Ruins - 10 min walk - 0.9 km
  • El Rey Ruins Trailhead - 10 min walk - 0.9 km
  • Delfines Beach - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Ennea Beach Club - ‬11 min walk
  • ‪Bar Margarita - ‬8 min walk
  • ‪Riu Ventura Pool - ‬7 min walk
  • ‪Zai - ‬3 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk

About this property

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A winery is on site. As a guest of Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!, you'll find a full-service spa, hot springs, and 6 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour health club, a nightclub, and a hot tub are also featured at the luxury Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!. You'll have access to the outdoor pool at a partner property. Self parking is free.

This Art Deco Cancun property is smoke free.

  • 487 guestrooms or units
  • 16 levels
  • 2 buildings
  • 6 dining venues
  • 7 bars or lounges
  • Conference rooms
  • Built in 1995
  • Buffet breakfast (free)
  • Winery on site
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! offers 487 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in October 2025.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs open between 9:00 AM and 5:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Bordeaux
  • El Patio
  • Himitsu
  • Olio Terrace & Restaurant

Things to do

  • 24-hour health club
  • 6 outdoor pools
  • 9-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Games
  • Hot spring
  • Hot tub
  • Nightclub
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Wine tours
  • Winery

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 5:00 PM
  • Hot springs water temperature - 30 ºC
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 floors
  • 2 buildings
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated guestrooms - October 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Hot springs access available from 9:00 AM to 5:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Oasis Sens Adults
Oasis Sens Adults Only
Oasis Sens Adults Only All Inclusive
Oasis Sens Adults Only All Inclusive Cancun
Oasis Sens Adults Only Cancun
Oasis Sens All Inclusive
Grand Oasis Sens Adults All Inclusive Cancun
Grand Oasis Sens Adults All Inclusive All-inclusive property
Grand Oasis Sens Adults Cancun
Grand Oasis Sens Adults
Grand Oasis Sens Adults Only All Inclusive
Oasis Sens Adults Only Inclus
The Sens Cancun All Inclusive
Oasis Sens Inclusive Inclusive
Grand Oasis Sens Adults Only All Inclusive
Grand Oasis Sens - Adults Only All Inclusive Cancun
Grand Sens Cancun by Oasis Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! on 31 May 2026 start from AU$624, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yep, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! has a free self car park.

Are there any beaches close to Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yep, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! is a short 12-minute walk from Delfines Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yep, there is an onsite spa at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! have a pool?

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! features 6 outdoor pools, a full-service spa and a winery. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! a romantic place to stay?

1 hot tub and ocean-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!.

Is Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! family-friendly?

No, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! is an adults-only property.

Does Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! serve breakfast?

You bet, free buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

No, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!?

There is a golf course next to Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!.

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 135 reviews
Rating 8 - Good. 25 out of 135 reviews
Rating 6 - Okay. 13 out of 135 reviews
Rating 4 - Poor. 7 out of 135 reviews
Rating 2 - Terrible. 9 out of 135 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very much so everyone and everything was great
Stayed 6 nights in Feb 2026

2/10 Terrible

Troy G

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
From the time that we got to the resort check-in seem to be rushed we didn't get our coupons until the 4th day. we weren't showing where anything was on the resort When we checked into our first room it was in a service hallway right beside where they load the trays to take bar stocking stuff up and room service up and it was very noisy there was also a strong sewage smell on that floor When I asked to change rooms at first I was given a hard time and told while you know you have a really nice view I said I don't care about the view it smells like sewage I do not want to stay in that room and it's very noisy. On on the 4th night of the stay I ended up getting a food poisoning from the French restaurant which completely destroyed my evening and took away the following days activities from me. When we went to the buffet my partner cut into a piece of chicken and it was completely raw in the middle The food by far was subpar there was only one really good restaurant on the resort which was the Mediterranean one The service was very different between premium members and just regular guests our last day before we checked out we went to the buffet and we ate around 3:30 4:00 my partner had a salad and a pork chop we got home at around 3:30 in the morning she's got very ill and had to be rushed to the hospital where they diagnosed it as severe food poisoning. There was lots of other cases of food poisoning at the resort visually the resort is beautiful.
Stayed 7 nights in Feb 2026

10/10 Excellent

sam

Liked: Cleanliness, amenities, property conditions & facilities
Great food great beach great staff
Stayed 4 nights in Feb 2026

4/10 Poor

Chad A

Travelled with partner
Disliked: Amenities
Getting a spot for dinner is hard they don’t sit every table in restaurants I guess there isn’t enough staff or cooks. There is not enough space for people to sit around pools. They told us when we book the spa is open but it’s not they just have a hotel room with beds to do massages. Spa will not be open for months
Stayed 5 nights in Feb 2026

10/10 Excellent

Kyan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it here! The food, drinks the rooms everything was lovely. Everyone was so nice. We will for sure visit again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacy, Omaha

Stayed 6 nights in Jan 2026

2/10 Terrible

Kevin, County of Brant

Stayed 5 nights in Jan 2026

8/10 Good

Thomas Michael, Lakeland

Stayed 5 nights in Dec 2025

4/10 Poor

EUN HEE

Stayed 6 nights in Jan 2026

8/10 Good

Genevieve

Stayed 10 nights in Jan 2026

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is perfectly located on the beach but they are still ramping operations. Staff were nice but slow and seemingly unprepared. Will likely not go back anytime soon
Stayed 2 nights in Jan 2026

4/10 Poor

Hongyi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
After staying for five days, I encountered numerous issues and had a poor experience!! First, the resort’s soundproofing is practically nonexistent!!! On the first night, live music from Desire Bar played until 1 AM (this happens every night). Since my room was nearby, the constant booming made it impossible to rest. I had to change rooms THREE TIMES and didn’t settle in UNTIL AFTER 2 AM. Even in the new room, I could clearly hear people walking in the hallway and music from neighbouring rooms—all of which severely affected my sleep. Second, the resort’’s timeshare presentations were extremely pushy!! Starting from check-in, we were repeatedly urged to attend. Every morning at 9:15, we received calls from a staff member named Victor, and flyers were slipped under our door daily. This aggressive promotion completely ruined our vacation mood and experience! Lastly, the hotel elevators were constantly malfunctioning. Sometimes they wouldn’t respond after pressing the buttons, other times they would go up when we pressed down or vice versa. Everyone using the elevators was confused, and I overheard several groups complaining about the same issue. Regarding dining: The buffet restaurant had very limited options, and leftovers from breakfast often appeared at lunch. The service was inconsistent—on one occasion, no one attended to us throughout the entire meal. Overall, this was the worst hotel experience I’ve had in my three visits to Cancun, and I will definitely not return!
Stayed 5 nights in Jan 2026

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We lived the staff!! Such a great time. So much fun and the food was great!
Stayed 5 nights in Jan 2026

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
it was a great stay
Stayed 7 nights in Jan 2026

8/10 Good

Valeriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little misleading- it’s a grand RE-OPENING. It’s a remodel, not a brand new resort, like we thought. Restaurants at this resort were really good, but the Coco Cafe had Walmart-style desserts only. Since the remodel is still going on you would think the price would be less, since you have to hear all the noise and construction. And since there’s no spa yet, the massage was done in one of the regular rooms but we still paid full price for it. Sadly the poolside loungers didn’t have cushions so they are hard to lay on for more than 15 min. Would be great to have that. Oh and drinks are all super watered down and are not top shelf, even if you request it. Only the restaurants had good authentic drinks. All the staff were incredibly nice, not one bad experience. We had a great time overall.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jake

Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall could not be more impressed! Room, staff, food was excellent. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

CATHERINE NOLLEY

Delicious hotel restaurants and variety. Luxury bed linens and the view was breathtaking.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Awesome spot! Would 100% to back again.
Stayed 1 night in Jan 2026

10/10 Excellent

Mabel

Stayed 2 nights in Dec 2025

2/10 Terrible

Laura

Travelled with partner
Disliked: Amenities
Service was awful, false representation of the resort. Will be requesting compensation after multiple attempts to fix the concerns
Stayed 7 nights in Dec 2025

10/10 Excellent

Gurman

Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to be
Stayed 3 nights in Dec 2025

8/10 Good

Jae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just came back from a 5 night NYE weekend trip to Secrets Mirabel Cancún. The experience was great and the staff is top notch, but this is a new resort with some growing pains. First not all the restaurants were open, during our stay two restaurants were closed. The facility is also not 100% open, there were parts of the resort where construction was still going on and was not open to guests. Also on our third day there’s was some sort of sewage line breakage and we can smell the human waste spillage from floor one and in the elevators (preferred tower, the new building), which was not pleasant. But overall the food was excellent and the service is top notch. My only advice for travelers is whatever you do, DO NOT fall into their world wide membership (it’s essentially time share) presentation trap. They’ll offer you some resort cash and some romantic dinner, it was over 2 hours or our time and the benefits are so hard to claim just not worth it. You’re on vacation, so do not waste your time with their sales pitch, instead enjoy their beautiful pool and embrace the amazing ocean front views.
Stayed 5 nights in Dec 2025

6/10 Okay

joao

Liked: Cleanliness, property conditions & facilities
For an old rehashed resort it is not terrible. Just not something you'd typically expect for a secrets resort. The grounds are kept clean and the property is in very good shape. Room was pretty nice, with nice looking/quality furniture. We stayed at the club/preferred level ocenfront room. It is worth the extra money for the room, you pretty much get nothing else special for being at the preferred level. The main difference (for us) is access to the a la carte breakfast restautant at Olio. It is the same exact food as the buffet. So nothing special, needs improvement for sure. The location of the restaurant itself is decent considering how the hotel is designed (old outdated design but recently renovated). It is the only place for breakfast looking at the ocean. The preferred pool area (at the time we were there) was open to all guests which waters down the "specialness" since it is open to everyone. I can see why since the pools are so small and there is certainly not enough room for the regular level guests. It is comical actually. There is more empty space rather than pool/lounger area. Good thing we are not pool people. If you are AVOID this place like the plague. Unless you like tiny pools. It was nice to have shade at the beach as they have those palapas. The neighboring hotels did not have any umbrellas or palapas at the beach. Big win there. Overall a pleasant stay, but I would not recommend it better options in cancun
Stayed 4 nights in Dec 2025