One Cancun Centro

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices.

• No rollaway/extra beds available
• No cots (infant beds) available
• No lifts
• Service animals not allowed
• Number of children who can stay for free – 3
• Debit cards not accepted
• Staffed front desk
• LGBTQIA friendly
• Property is cleaned with disinfectant
• Staff wear personal protective equipment
• Protective clothing is available for guests
• Masks are available for guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is available
• Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
• Property confirms they are implementing enhanced cleaning measures
• Individually wrapped food options are available
• Individually wrapped food options are available for breakfast
• Individually wrapped food options are available for lunch
• Individually wrapped food options are available for dinner
• Individually wrapped food options are available through room service
• gap period enforced between guest stays 24 hours
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property follows sanitisation practices of Safe Travels (WTTC - Global)
• Guest accommodation is sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is available
• Reservation might be required for some facilities on site
• Mobile key entry is not available
• Food service has been amended for enhanced safety