See all properties
Save

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property
Adults-only property with 4 restaurants and 3 outdoor pools

Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, white sand, free beach shuttle, beach umbrellas
Property video
Exterior
Beach bar
Private beach nearby, white sand, free beach shuttle, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
The current price is AU$736
includes taxes & fees
30 Jan - 31 Jan

Explore the area

View map
Boulevard Kukulcan Km.16.5 Lotes 56-A-1 y 56-A-2, Segunda Etapa Turística, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪9 min walk‬
  • Place, El Rey Ruins
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Vantage Club Junior Suite Bay View Double Bed

Minibar, in-room safe, desk, laptop workspace

Vantage Club Junior Suite Bay View Double Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Ceiling fan
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Lagoon view

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Minibar, in-room safe, desk, laptop workspace

Vantage Club Jr Suite Golf & Ocean View Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Ceiling fan
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Ocean view

View all photos for Vantage Club Corner Suite Bay View King Bed

Vantage Club Corner Suite Bay View King Bed | Lake view

Vantage Club Corner Suite Bay View King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Vantage Club Corner Suite Golf & Ocean View king bed | Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Golf view

View all photos for Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Ceiling fan
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed | Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Ceiling fan
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Vantage Club Master Suite Bay View King Bed

Vantage Club Master Suite Bay View King Bed | Lake view

Vantage Club Master Suite Bay View King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

Minibar, in-room safe, desk, laptop workspace

Vantage Club Premium Suite Golf & Ocean View King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Vivid Suite

Vivid Suite

Vivid Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
  • 341 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Golf view

View all photos for Junior Deluxe Suite Bay View Double Bed

Minibar, in-room safe, desk, laptop workspace

Junior Deluxe Suite Bay View Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Lagoon view

View all photos for Junior Deluxe Suite Golf View Double Bed

Minibar, in-room safe, desk, laptop workspace

Junior Deluxe Suite Golf View Double Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Golf view

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

8.8 out of 10
Excellent
(31 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Junior Suite Golf View Double Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite Golf View Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Golf view

View all photos for Junior Suite Bay View King Bed

Lake view

Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(38 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Premium Jr. Suite Golf View King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Jr. Suite Golf View King Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Golf view

You may also like

Ad
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

InterContinental Presidente Cancun Resort by IHG

Zona Hotelera
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,424 reviews
The price is AU$576
includes taxes & fees
9 Feb - 10 Feb
InterContinental Presidente Cancun Resort by IHG

About the area

Cancun

A luxury stay in Cancun awaits you at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. Within steps you'll find Iberostar Cancun Golf Course and Delfines Beach within a 10-minute stroll. Highlights at this all-inclusive property include 4 restaurants, 3 outdoor swimming pools and a nearby private beach. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs. The restaurant, Aglio, serves Italian cuisine and is open for dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Enjoy the 24-hour gym, pool cabanas, pool loungers and lifeguards on site. 4628 square feet (430 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free beach shuttle. .Within a 15-minute drive of this 4.5-property class Zona Hotelera property, attractions include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 2 min walk - 0.2 km
  • Delfines Beach - 9 min walk - 0.8 km
  • El Rey Ruins - 10 min walk - 0.8 km
  • Maya Museum of Cancun - 3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪Ennea Beach Club - ‬5 min drive
  • ‪Starcafé Iberostar Selection Cancún - ‬4 min drive
  • ‪Flama - ‬5 min drive
  • ‪El Antiguo Laguito - ‬4 min drive
  • ‪Playa - Beach - ‬5 min drive

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Adults-only property with 4 restaurants and 3 outdoor pools
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 4628 square feet (430 square metres) and includes a conference centre. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 387 guestrooms or units
  • 14 levels
  • 4 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • Conference rooms
  • 4628 sq ft of conference space
  • 430 sq. m of conference space
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 387 air-conditioned accommodations with minibars and a safe. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Similar properties

Exterior
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 2,227 reviews
The price is AU$1,010
includes taxes & fees
16 Feb - 17 Feb
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Dalia
  • Galeria International
  • Mediterraneo
  • Oishii

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pickleball courts
  • 3 outdoor pools
  • Golf carts
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pilates classes
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Conference centre (4,628 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2024
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Frequently asked questions

What is the cancellation policy at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive on 30 Jan 2026 start from AU$736.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Yep, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Yep, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a short 7-minute walk from Delfines Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive have a pool?

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features 3 outdoor pools, 4 restaurants and 6 bars.

Is Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive family-friendly?

No, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an adults-only property.

Does Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive serve breakfast?

Sure does, free buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

No, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Dogs are welcome at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

There is a golf course next to Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1341 out of 1992 reviews
Rating 8 - Good. 348 out of 1992 reviews
Rating 6 - Okay. 161 out of 1992 reviews
Rating 4 - Poor. 71 out of 1992 reviews
Rating 2 - Terrible. 71 out of 1992 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Wenjuan

Stayed 2 nights in Oct 2025

10/10 Excellent

Shelbie

Stayed 5 nights in Aug 2025

10/10 Excellent

Sair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-inclusive with great food!
Stayed 3 nights in Sep 2025

6/10 Okay

Kristi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed in September 2025. The hotel room was spacious but had a bit of an odor when we first arrived( I think we adjusted to it after a while)
Stayed 4 nights in Sep 2025

10/10 Excellent

Tracy L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this space. Clean, modern, and attentive staff. The breakfast buffet was kept clean & replenished. Definitely will visit again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jinnette Lisbeth Jimenez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. Friendly staff and good entertainment. The rooftop is incredible, with excellent view, pool and food. We love the water cycling with Johanna, chocolate Angel and Cesar. Roberto makes us feel so good during our breakfast at the vantage club. We definitely will go back there. The trip to the beach is less than 10 minutes with clear water.
Beach club
Stayed 4 nights in Oct 2025

10/10 Excellent

Lizbeth, Los Angeles

Stayed 3 nights in Oct 2025

10/10 Excellent

DIVYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Aminat

Stayed 3 nights in Oct 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 4 nights in Oct 2025

10/10 Excellent

Zackery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & help I would definitely come back again
Stayed 5 nights in Oct 2025

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a place I’d come to visit again. Definitely got more than what I’ll pay for.
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Staff was friendly and attentive. The VIP upgrade was worth it because we loved the rooftop pool!
Stayed 4 nights in Aug 2025

8/10 Good

ANGELICA, spring

Stayed 3 nights in Sep 2025

10/10 Excellent

Alicia

Stayed 4 nights in Oct 2025

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

JOHNNY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The resort was beautiful and literally have zero complaints. The staff were very helpful and pleasant. all restaurants and the beach club were 5/5
Stayed 3 nights in Oct 2025

6/10 Okay

Casey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our second year at this resort. We loved it so much we came back with other friends this year. The first year there was flawless! This year not so much. Many of the staff members were rude. This is especially prominent in the restaurants. We have a group of 9 people. I specifically asked the front desk how to book dinners for that large of a group (the app they want you to use doesn’t work for that). When I followed the instructions the restaurant staff refused to seat us together on one occasion, made a huge deal about it in a couple of other occasions, and one time made us use a private room where we had to promise to buy 1 to 2 bottle of wine… in our all inclusive resort. The resort credits were not necessarily usable. Ther were a number of stipulations on them and how/when they can be used. When a member of my group booked a massage (approximately $180) they told him on arrival to the spa that he would need to pay an extra $15 for the oil they needed to use for the massage. I also found out that unless you are a vantage club member, you can’t officially use the rooftop pool. That is the single largest attraction to this resort, so please keep that in mind. The food itself was great (when you can get service), the resort is clean and beautiful. Our excursions were AMAZING this year. It really just boiled down to the service and hassle they gave us for having a group of people. I noticed many others in the resort having the same issues.
Stayed 5 nights in Oct 2025

10/10 Excellent

SUMANA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools
Stayed 2 nights in Oct 2025

8/10 Good

Autumn Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that you can hookah at the resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Elmer, Mansfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Staff is great
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2025

10/10 Excellent

Maikell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the modern design and the hospitality, I loved my stay
Stayed 2 nights in Sep 2025

4/10 Poor

Agumbir

Travelled with partner
Liked: Cleanliness
Restaurants closed that are advertised as open for full 7 days. Beverages and beer not restocked in room. Forgotten room service items. Broken tv remote.
Stayed 7 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2025