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Hotel NYX Cancun - Near La Isla Shopping Mall

Property class: 3.5

Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

A beach with palm trees, thatched-roof huts, and people swimming in the water.
A covered outdoor seating area with wooden tables and chairs, overlooking a beach with palm trees and thatched umbrellas.
A multi-story hotel with a central entrance, palm trees, and a well-lit staircase.
A pool with palm trees and thatched umbrellas in the background.
A beachside bed with a view of the ocean, a thatched roof, and blue umbrellas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$257
includes taxes & fees
10 Sept - 11 Sept

Explore the area

View map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪10 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and artwork on the walls.

Standard Room

7.4 out of 10
Good
(6 reviews)
  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a ceiling fan, a nightstand, a lamp, a view of the ocean, and a balcony with chairs.

Junior Suite

  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view.

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite (Sunset)

A hotel room with a bed, a desk, a chair, a ceiling fan, a large window with a view of the sea, and a blue and white color scheme.

Suite (Sunset)

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

A bedroom with a large bed, a ceiling fan, a view of the ocean through large windows, and a balcony with chairs.

Superior Suite

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cancun

Hotel NYX Cancun - Near La Isla Shopping Mall places you steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a 10-minute stroll of La Isla Shopping Mall. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and mani/pedis. The restaurant, Deck, serves international cuisine and is open for lunch. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Forum Beach and Cancun Convention Center.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Isla Dorada - 10 min walk - 0.8 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Hotel Zone Beaches - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Wander Rooftop Bar - ‬6 min walk
  • ‪Bubba Gump Shrimp Co. - ‬7 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. After a day at the beach, enjoy amenities at Hotel NYX Cancun - Near La Isla Shopping Mall such as an outdoor pool, a fitness centre and a steam room.

Free breakfast is served daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun - Near La Isla Shopping Mall offers 196 air-conditioned accommodations with a safe and a hairdryer. This Cancun hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Hotel NYX Cancun All Inclusive
Zona Hotelera
  • Pool
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  • Spa
  • Parking included
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The price is AU$370
includes taxes & fees
10 Sept - 11 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balam
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Renovations and closures

The property will be renovating from 2 September 2026 to 23 November 2026 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun - Near La Isla Shopping Mall

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per accommodation, per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-002338/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

What is the cancellation policy at Hotel NYX Cancun - Near La Isla Shopping Mall?

Hotel NYX Cancun - Near La Isla Shopping Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel NYX Cancun - Near La Isla Shopping Mall?

As of 9 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun - Near La Isla Shopping Mall on 10 Sept 2026 start from AU$257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel NYX Cancun - Near La Isla Shopping Mall?

Yep, Hotel NYX Cancun - Near La Isla Shopping Mall has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel NYX Cancun - Near La Isla Shopping Mall?

Yep, Hotel NYX Cancun - Near La Isla Shopping Mall is a short 19-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Hotel NYX Cancun - Near La Isla Shopping Mall?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hotel NYX Cancun - Near La Isla Shopping Mall have a pool?

Hotel NYX Cancun - Near La Isla Shopping Mall has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel NYX Cancun - Near La Isla Shopping Mall?

Hotel NYX Cancun - Near La Isla Shopping Mall features an outdoor pool, a steam room and 4 restaurants.

Does Hotel NYX Cancun - Near La Isla Shopping Mall serve breakfast?

You bet, free buffet brekkie is available daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel NYX Cancun - Near La Isla Shopping Mall?

No, Hotel NYX Cancun - Near La Isla Shopping Mall does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel NYX Cancun - Near La Isla Shopping Mall?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel NYX Cancun - Near La Isla Shopping Mall?

No, pets and service animals are not allowed.

Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Employees were very nice and professional. We definitely enjoyed Alberto
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Marwan

Disliked: Staff & service, property conditions & facilities
Not very friendly lots of rules and regulations
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Staff wasn't so easy to address. The food was too expensive, and not the best.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at NYX first time we had a lagoon view. This time we upgraded and went with the ocean view room was awesome. As with the first time, the staff that work there make the place a great resort super friendly the entertainment at the pool magic bar even the waves in the ocean are awesome to body surf you take a walk on the beach one mile each way you come back to NYX and the place is hopping. They’re doing something right and the new restaurant was great. Food was perfect. Shout out to my friend Joel. Great seeing you again at the restaurant. if you’re looking at reviews, just go for it and stay at NYX. You will love the place. we are beach people so I give that a 10. again, thanks to all the staff for making it a great vacation again
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Naveenkumar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025
Verified review

8/10 Good

dwight

Liked: Cleanliness
Great food great pool
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to relax and enjoy the beach
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous beach great staff. Very clean comfortable rooms.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great buffet breakfast. Style of hotel is charming.
Stayed 8 nights in May 2023
Verified review

10/10 Excellent

Melat

Liked: Cleanliness, amenities, property conditions & facilities, communication
So relaxing, the best place to stay.....definitely I'll comeback soon.thanks team😍
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Steve

Liked: Amenities, property conditions & facilities, communication
The staff were very friendly and helpful. We really enjoyed our stay.
Stayed 12 nights in Jul 2023
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way better experience than the first hotel we stopped by, the lady at checkin upgraded our room. Will definitely recommend.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, not to many restaurants choices.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Linxue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning yoga and the aqua fitness classes were amazing!
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing services and cleanliness!
Stayed 9 nights in Oct 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Intimate yet super fun hotel. Staff was unbelievably helpful in every way.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
The staff was incredible
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for the price

The hotel was very nice, we got an upgrade, we also got a nice champagne for our anniversary. Live salsa music was entertaining, pool had entertainment.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Rahimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience with the hotel staff and management. Room was tidy and clean with room service every morning.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Pablo

Improve the breakfast
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I had a great experience staying in this hotel. From the sunrise, the staff started cleaning the beach, sanitizing the chairs and cleaning the pool. Also, the breakfast was great with a lot of choices. The restaurant food was also great. The staff were nice and kind (could be better, I will give them a 4star). Just a heads up, If you forget tipping they will not be kind😁.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Raul E.

Liked: Property conditions & facilities
Small but big enough
Stayed 5 nights in Mar 2024
Verified review

6/10 Okay

Ramon

They have limited dining
Stayed 1 night in Aug 2024