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Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall

Where to?

Dates

January 2026

February 2026

4 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa pool
All-inclusive
Pet-friendly

includes taxes & fees

1 Feb - 2 Feb

Explore the area

Cancun, QROO

Place, Plaza Caracol Mall
‪2 min walk‬
Place, Cancun Convention Center
‪8 min walk‬
Place, Forum Beach
‪11 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪36 min drive‬

Room options

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King

Good

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Partial ocean view
Sleeps 3

Deluxe Partial Ocean View King with Balcony

Good

Highlights

Balcony

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Partial ocean view
Sleeps 2

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Ocean Front Double

Excellent

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 4

Deluxe Ocean Front King with Balcony

Highlights

Balcony

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 2

Preferred Club King Ocean Front

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Ocean view
Sleeps 4

42-inch LED TV with cable channels, TV, ping pong

Preferred Club Corner Suite Ocean Front

Highlights

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Separate bedroom

Bathrobes

Private bathroom

45 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

Exceptional

Highlights

Furnished patio

Separate sitting area

Private plunge pool

Air conditioning

Free minibar items

LED TV

Blackout curtains

Separate bedroom

33 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Deluxe Partial Ocean View Double

Very good

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Partial ocean view
Sleeps 4

Deluxe Ocean Front King

Excellent

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Ocean view
Sleeps 3

Preferred Club Double Ocean Front

Good

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 4

Family Suite

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Separate bedroom

Bathrobes

65 sq m
1 bedroom
Partial ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Preferred Club King Balcony Ocean Front

Highlights

Balcony or patio

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Separate bedroom

Bathrobes

33 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Deluxe Partial Ocean View King

Very good

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Partial ocean view
Sleeps 3
1 King Bed

Premium Double Partial Ocean View

Excellent

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Partial ocean view
Sleeps 4
1 Double Bed

Premium Double Ocean Front

Good

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Premium King Balcony Ocean Front

Excellent

Highlights

Balcony

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 3
1 King Bed

Premium Preferred Club Double Ocean Front

Good

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Premium Preferred Club King Ocean Front

Good

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Ocean view
Sleeps 3
1 King Bed

Premium Preferred Club King Balcony Ocean Front

Wonderful

Highlights

Balcony

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Master Suite

Highlights

Outdoor play area

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Sofa bed - single

Blackout curtains

96 sq m
Ocean view
Sleeps 4
1 King Bed

Presidential Suite (Presidential)

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

Free minibar items

LED TV

132 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Double Balcony Ocean Front

Exceptional

Highlights

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

Hairdryer

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Deluxe Family Connecting Room

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

65 sq m
Partial ocean view
Sleeps 6
1 Double Bed

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Dreams Sands Cancun Resort & Spa - All Inclusive. Within just a 15-minute stroll, you'll find Cancun Convention Center and Forum By The Sea Mall. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Pevonia can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, World Cafe, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Zona Hotelera property, you'll be 3.3 km (2.1 mi) from Langosta Beach and 3.8 km (2.4 mi) from La Isla Shopping Mall.

What's nearby

Plaza Caracol Mall - 2 min walk - 0.2 km
Cancun Convention Center - 8 min walk - 0.7 km
Caracol Beach - 9 min walk - 0.8 km
Forum Beach - 11 min walk - 1.0 km
Gaviota Azul Beach - 14 min walk - 1.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

‪Club InterContinental (Club Lounge) - ‬5 min walk
‪Lounge 24 - ‬3 min walk
‪Lobby Bar - ‬3 min walk
‪El Patio - ‬2 min walk
‪Casa Rolandi - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall

Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

414 guestrooms or units

10 levels

4 buildings

6 dining venues

5 bars or lounges

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Corner/local shop

Terrace

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

No smoking on site

Bar on the beach

Bar by the pool

Swim-up bar

Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and a safe. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pevonia has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Pool
Spa pool
All-inclusive
Spa

includes taxes & fees

24 Jan - 25 Jan

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

5 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

El Patio
Gaucho
Himitsu
Portofino
World Cafe

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Hot tub
Kayaking
Sailing
Shopping
Table tennis
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Grocery/convenience store
Lifeguards on site
Snack bar/deli
Trampoline

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach towels
Beach umbrellas
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

10 floors
4 buildings
At least 80% lighting from LEDs
Comprehensive recycling policy
Lifeguards
No plastic drinking straws
Reusable cups
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

42-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Desk
Desk chair
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands

Cancun Sands Resort

Dreams Cancun Sands

Dreams Resort Cancun

Dreams Sands

Dreams Sands Cancun

Dreams Sands Cancun Resort

Dreams Sands Resort

Dreams Sands Resort Cancun

Sands Cancun

Dreams Sands Cancun Resort Spa All Inclusive

Dreams Sands Cancun Resort Spa

Dreams Sands Cancun Resort All Inclusive

Dreams Sands Resort All Inclusive

Dreams Sands Cancun All Inclusive

Dreams Sands All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Sands Cancun Resort & Spa - All Inclusive?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Dreams Sands Cancun Resort & Spa - All Inclusive on 1 Feb 2026 start from AU$634.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Dreams Sands Cancun Resort & Spa - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Dreams Sands Cancun Resort & Spa - All Inclusive is a short 12-minute walk from Forum Beach. Fun beach activities include volleyball, kayaking and sailing.

Is there a spa on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Pevonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Sands Cancun Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Dreams Sands Cancun Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Dreams Sands Cancun Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Sands Cancun Resort & Spa - All Inclusive?

No, Dreams Sands Cancun Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Sands Cancun Resort & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Sands Cancun Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 16-minute walk away.

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

10/10 Excellent

Daniela

17 Oct 2025

Stayed 1 night in Oct 2025

8/10 Good

ESTEBAN RUIZ

Travelled with family

17 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good vacation!

Stayed 5 nights in Oct 2025

6/10 Okay

Savannah Emily, Flint

Travelled with group

17 Oct 2025

Liked: Cleanliness

Good stay for the value but was not impressed with the food or also the service at times. We had to ask multiple times for more water to be brought to our room. Also, felt like we were getting a sales pitch every other second.

Stayed 3 nights in Oct 2025

10/10 Excellent

peter

Travelled with partner

16 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was amazing.

Stayed 3 nights in Oct 2025

2/10 Terrible

Betty

16 Oct 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I would not recommend this property- the food lax the pool lax

Stayed 5 nights in Sep 2025

10/10 Excellent

Maribel

Travelled with family

16 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2025

10/10 Excellent

Alberto Figueroa

15 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice crew good food

Stayed 5 nights in Oct 2025

10/10 Excellent

Masiel

14 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was excellent

Stayed 4 nights in Oct 2025

6/10 Okay

Santiago

14 Oct 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

jason

Travelled with partner

13 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the only 1 and i repeat one thing that i would change if i was them is the mattresses . they are extremely hard . but this place was phenomenal . if your a drinker like me then you will be too drunk to realize it anyway :)

Stayed 4 nights in Oct 2025

10/10 Excellent

Roberto

Travelled with family

13 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

clean room

Stayed 10 nights in Oct 2025

8/10 Good

Eder Rodriguez

13 Oct 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

CELITA

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I dont use pool.Its like a urinol.People drink all day and use pool as restroom.

Stayed 2 nights in Oct 2025

8/10 Good

Amari

Travelled with partner

11 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The time I spent at dreams sands was amazing! It was my first trip to Mexico and I had a ball! The drinks were good, the vibes were immaculate, the facilities were clean and the service was excellent! I definitely rate my stay 9.2/10! Highly highly recommended

The beautiful view from my ocean front room

Stayed 3 nights in Sep 2025

10/10 Excellent

Jamie D

11 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is beautiful, I had a wonderful time celebrating my birthday weekend.

Stayed 3 nights in Oct 2025

10/10 Excellent

Annemarie

Travelled with group

11 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was amazing the food was decent for all inclusive and the service was impeccable

Stayed 3 nights in Oct 2025

10/10 Excellent

In chan

10 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 3 nights in Oct 2025

4/10 Poor

Sayra

9 Oct 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Justin

9 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The pool was enjoyable and the bartander alfonso was amazing 👏

Stayed 7 nights in Oct 2025

10/10 Excellent

Jennifer Carter, Cleveland

9 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The all-inclusive experience truly makes life so easy — everything you need is right there, and the resort itself is in a beautiful area that’s perfect for both families and couples. The staff is absolutely the best! They’re friendly, helpful, and make you feel welcome from the moment you arrive. I love that they tell you about all the different excursions and experiences available, but just a heads-up: excursions can cost more if you book them through the resort. It’s worth checking around for better prices. This was our first time traveling outside the USA, and it couldn’t have been more wonderful. Great location, great service, and a genuinely relaxing trip. We can’t wait to go back! 🇲🇽✨

Stayed 7 nights in Sep 2025

8/10 Good

susana

Travelled with partner

7 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every thing was ok , ocean view depends of the room you pick my was supposed to be partially ocean view , but didn’t get any partially ocean view

Stayed 7 nights in Sep 2025

10/10 Excellent

Silvia

6 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean, great good and love the sand bar

Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Travelled with family, Travelled with family and small children

6 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was great and family friendly. Dinning options were great and staff service was amazing. Would deff go back!

Stayed 5 nights in Sep 2025

10/10 Excellent

Eric, Portland

5 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2025

10/10 Excellent

Jila

5 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Sep 2025

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Premium Preferred Club Double Ocean Front

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View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

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View all photos for Premium Preferred Club King Balcony Ocean Front

Premium Preferred Club King Balcony Ocean Front

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View all photos for Preferred Club Master Suite

Preferred Club Master Suite

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View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

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View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

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View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room

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Hyatt Ziva Cancun All Inclusive

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Cancun

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