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4.2 out of 5

"The staff upon check in and beforehand when making phone enquiries were excellent - very professional yet friendly and polite. On-site secure parking ... " More

By a verified traveller on Mon 11 Oct 2021

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Hotel Description

A luxury stay in Brisbane awaits you at Oaks Ipswich Aspire Suites. Within just a 10-minute stroll, you'll find Ipswich Civic Centre and Ipswich Art Gallery. Highlights at this aparthotel include an outdoor swimming pool, a sauna, and in-room kitchens.

Each apartment features a dining area, WiFi, and a TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage, and an elevator. There's also the convenience of limited parking.

Places within a 15-minute walk of this 4.5-star Woodend aparthotel include Ipswich City Square and Queens Park.

Studio (No Housekeeping Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$128* Per night/room 31 Oct. - 1 Nov.

Apartment, 3 Bedrooms (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms Kitchen (No Housekeeping Service)

Bed Count 2 King Beds Maximum Occupancy 5 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Ipswich Aspire Suites ratings based on 383 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Ipswich Aspire Suites

Everyone (189) Couples (117) Business (1) Students (1) Family (74)
3 out of 5
The staff upon check in and beforehand when making phone enquiries were excellent - very professional yet friendly and polite. On-site secure parking was appreciated and easy to access. The main issue we had staying here was the cleanliness of the apartment. When moving the beds apart in the room, there was an accumulation of old rubbish underneath as well as rubbish and dirt underneath the couch cushions also. This to me meant that the property is given only a surface/basic clean between stays when I feel that given this is a popular chain hotel with a good reputation, a deeper clean is appropriate and necessary for guest comfort. The spa was not working also which was disappointing. I would stay here again in future but only if the cleanliness was improved.

Posted by on 11 Oct. 2021

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1 out of 5
Wasn’t as clean and we had no bed sheets for my daughter. When my husband asked for some sheets they receptionist said they had none due to being booked out. Not happy what so ever. Not to mention she was extremely rude. It was also very unclean.

Posted by on 25 Sep. 2021

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4 out of 5
Nice hotel to stay at, good location

Posted by on 27 Jun. 2021

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4 out of 5
Nice view, trains can be noisy, good location for food etc

Posted by on 24 Jun. 2021

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5 out of 5

Posted by on 28 May 2021

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4 out of 5

Posted by on 24 May 2021

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4 out of 5
nice hotel with cental location, clean and tidy spacious rooms

Posted by on 23 May 2021

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5 out of 5
Excellent costumer service. Room is clean but smell a bit stuffy

Posted by on 20 May 2021

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5 out of 5
a mini bar with chargable drinks would have been nice

Posted by on 18 May 2021

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2 out of 5
I didn’t have a physical credit card which was required. I could pay for the room with a electronic credit card but not for the hold on your funds for any expenses on the room after you leave. The receptionist said that if I didn’t have a physical credit card I couldn’t stay at the hotel.

Posted by on 24 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Front Office Supervisor

Hi Anonymous, Thank you for your review. Everything the receptionist told you on check-in is correct. Unfortunately, our terminal system does not accept electronic forms of payment for the pre-authorisation (security deposit hold of $1). This type of payment differs from your room payment, as a pre-authorisation is simply a pending hold and not an actual charge. As per the terms and conditions of stay, without being able to supply the pre-authorisation for your stay, we are unable to proceed with check-in. This is a standard procedure across most hotels and resorts. I apologise that your first interaction on check-in left you feeling disappointed for the rest of your stay. We would love the opportunity to welcome you back and improve on your experience in the near future. Kind Regards, Chloe Cullen

About the Oaks Ipswich Aspire Suites

Location 1 West Street, Woodend, QLD 4305

Property Features

Oaks Ipswich Aspire Suites offers its guests an outdoor pool, a sauna, and a fitness center. WiFi is free in public spaces. The luxury Oaks Ipswich Aspire Suites also features laundry facilities, dry cleaning/laundry services, and an elevator. This 4.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 20 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Ipswich Station (0.6 km / 0.4 mi)

Room Amenities

Oaks Ipswich Aspire Suites offers 43 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones.

  • In-room kitchen
  • Dining room
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note this property charges a fixed percentage fee on credit and debit card transactions.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Aspire
  • Oaks Aspire Hotel
  • Oaks Aspire Hotel Woodend
  • Oaks Aspire Woodend
  • Oaks Aspire Aparthotel Woodend
  • Oaks Aspire Aparthotel
  • Oaks Aspire
  • Oaks Ipswich Aspire Suites Woodend
  • Oaks Ipswich Aspire Suites Aparthotel
  • Oaks Ipswich Aspire Suites Aparthotel Woodend

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.