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4.2 out of 5

"A very clean comfortable room. Bed was very comfortable. The reception staff were friendly and helpful at all times. Would definitely say there again ... " More

By a verified traveller on Mon 28 Jun 2021

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Hotel Description

Best Western Ipswich places you in the center of Brisbane, within just a 15-minute stroll of Limestone Park and University of Southern Queensland. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, coffee/tea makers, and safes are featured in all 26 rooms. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while premium linens invite a good night's rest. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Heritage Restaurant, serves local and international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Conference space and a meeting room are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 6:30 AM and 8:30 AM. There's also RV/bus/truck parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Ipswich hotel include Ipswich Civic Centre and Ipswich City Square.

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$131* Per night/room 31 Jul. - 1 Aug.

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds, Microwave, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard House, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Ipswich ratings based on 199 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Ipswich

Everyone (106) Couples (53) Business (1) Family (42)
4 out of 5
Close to city.

Posted by on 30 Jun. 2021

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Comment from Hotel Management

10 Jul. 2021 by Evan

Thank-you for your assessment, Anonymous.

5 out of 5
A very clean comfortable room. Bed was very comfortable. The reception staff were friendly and helpful at all times. Would definitely say there again if I had to stay in Ipswich,

Posted by on 28 Jun. 2021

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Comment from Hotel Management

10 Jul. 2021 by Evan

Thanks for the kind words, Anonymous.

4 out of 5
Was comfortable and had what I needed

Posted by on 27 Jun. 2021

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Comment from Hotel Management

10 Jul. 2021 by Evan

Thank-you, Anonymous.

5 out of 5

Posted by on 24 Mar. 2021

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Comment from Hotel Management

10 May 2021 by Evan

Thanks for the great rating, Anonymous.

4 out of 5
Nice owners, good facilities, centrally located in Ipswich.

Posted by on 9 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by Evan

Thanks, Anonymous. We appreciate the kind words.

4 out of 5
Clean and quiet. Easy hassle free check in and out.

Posted by , from Brisbane on 31 Jan. 2021

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Comment from Hotel Management

2 Feb. 2021 by Evan

Thanks Michelle. We hope to see you again soon.

5 out of 5
Great motel in a great location with great staff and

Posted by on 27 Jan. 2021

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Comment from Hotel Management

2 Feb. 2021 by Evan

Thanks for the kind words, Anonymous.

5 out of 5
This property was clean neat and comfortable and located close to eateries and shops.

Posted by on 2 Jan. 2021

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Comment from Hotel Management

2 Feb. 2021 by Evan

Thanks for the review, Anonymous.

5 out of 5
The manager was more than prepared to accommodate our needs o upon arrival which given the town was later than normal. Overall service and helpfulness was excellent.

Posted by , from Bikini Atol on 16 Dec. 2020

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Comment from Hotel Management

2 Feb. 2021 by Evan

Thank-you for your excellent review, Joseph.

5 out of 5
Staff friendly and very helpful. Easy access into and out of the property. Value for money

Posted by on 1 Dec. 2020

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Best Western Ipswich. Self parking is free. A complete renovation of Best Western Ipswich was completed in March 2016. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 26 guestrooms or units
  • 2 levels
  • 30 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Brisbane Airport (BNE) (57.6 km / 35.8 mi)
  • Train station: Ipswich Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Ipswich offers 26 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 8:30 AM.

Heritage Restaurant - This poolside restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15.00 per person (approximately)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Ipswich
  • BEST WESTERN Ipswich Heritage
  • BEST WESTERN Ipswich Heritage Motor
  • BEST WESTERN Ipswich Heritage Motor Inn
  • Heritage Ipswich
  • Ipswich BEST WESTERN
  • Ipswich Heritage
  • Ipswich Heritage Motor Inn
  • Ipswich Motor Inn
  • Best Western Ipswich Motel
  • Best Western Ipswich Hotel
  • Best Western Ipswich Ipswich
  • Best Western Ipswich Hotel Ipswich

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.