4.2 out of 5

"Quiet and warm room, service a little lacking with refreshing products and making beds, if restaurant prices were more realistic say under $20 per mea ... " More

By a verified traveller on Sat 14 Jul 2018

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Hotel Description

Best Western Ipswich places you in the centre of Ipswich, within just a 15-minute stroll of Limestone Park and University of Southern Queensland. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

You can enjoy LCD TVs with satellite channels, and all 26 rooms feature free WiFi, sitting areas and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and free toiletries. Hairdryers, phones and irons/ironing boards are also available.

The restaurant, Heritage Restaurant, serves local and international cuisine and is open for breakfast and dinner. The motel's own bar/lounge is a nice place to enjoy a drink. Business amenities include conference space and a meeting room. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 8:30 AM. There's also the convenience of RV/bus/truck parking.

Sights within a 20-minute walk of this 4-star Ipswich motel include Ipswich Civic Centre and Ipswich Art Gallery.

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$127* Per night/room 25 Aug. - 26 Aug.

Standard House, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Apartment, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Best Western Ipswich ratings based on 196 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Ipswich

Everyone (106) Couples (56) Business (1) Family (33)
4 out of 5
Very friendly staff, very clean, comfortable bed and a great hot shower. The room was very cosy and despite the cold and windy weather there was no need to put the heating on. Great blackout curtains that allowed a sleep in after a very late night and very close to the heart of Ipswich. Would stay again for sure.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Evan

Thanks for your comments, Anonymous. We would be happy to welcome you back again.

4 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

14 Aug. 2019 by Evan

Thank-you for your assessment.

5 out of 5

Posted by on 19 Jul. 2019

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Comment from Hotel Management

14 Aug. 2019 by Evan

Thank-you for your rebiew.

5 out of 5

Posted by on 9 Jul. 2019

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Comment from Hotel Management

14 Aug. 2019 by Evan

Thanks for your review

4 out of 5
was close to town and the box track parking was easy in a large car

Posted by on 15 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Evan

Thank-you for your comments, Anonymous.

2 out of 5
No toaster, no microwave. Charged extra to upgrade room that wasn’t an upgrade at all. This was due to being disabled and unable to use stairs to go upper level. Required ground floor unit. Penalised for doing so. Quite unfair really.

Posted by on 4 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Evan

Not unfair at all, Anonymous. You booked a Standard room, and we upgraded you to a Superior room. They are quite different: the decor is different, the Superior rooms are farther from the road therefore quieter, they have a larger TV, different furniture, different bathroom, larger bar fridge, different bedding. Neither room type has a microwave or toaster, but there is a microwave available for your use in the guest laundry (also on the ground floor).

3 out of 5
Property is on the old side and could do with an update.

Posted by on 27 Mar. 2019

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Comment from Hotel Management

1 May 2019 by Evan

Thanks for your feedback

4 out of 5
Central to area we wished to explore.reasonable tariffs.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Evan

Thank-you for your comments.

2 out of 5
Very noisy. Right next to main Road. Advertised as a 2 bedroom apartment but actually one bedroom with a bed in lounge room. Not ideal for 4 adults.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

12 Jun. 2019 by Evan

This room is advertised as a Family Room, NOT as a 1-bedroom apartment. The room also has double glazing, as do all of our roadside rooms, so the windows must have been opened. The double glazing is very effective when in place.

3 out of 5
adequate for an overnighter, but has been there a long time and is rather tired

Posted by on 31 Dec. 2018

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Comment from Hotel Management

8 Jan. 2019 by Evan

Thank-you Anonymous. We do our best to stay up-to-date.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a BBQ are also featured at the business-friendly Best Western Ipswich. Free self parking is available. A complete renovation of Best Western Ipswich was completed in March 2016. Smoking is allowed in designated areas at this 4-star Ipswich motel.

  • 26 guestrooms or units
  • 2 levels
  • 30 sq. m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD (BNE) (54.9 km / 34.1 mi)
  • Train station: Ipswich Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Ipswich offers 26 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. This Ipswich motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 8:30 AM.

Heritage Restaurant – This poolside restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15.00 per person (approximately)
  • Late check-in fee
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Ipswich
  • BEST WESTERN Ipswich Heritage
  • BEST WESTERN Ipswich Heritage Motor
  • BEST WESTERN Ipswich Heritage Motor Inn
  • Heritage Ipswich
  • Ipswich BEST WESTERN
  • Ipswich Heritage
  • Ipswich Heritage Motor Inn
  • Ipswich Motor Inn
  • Best Western Ipswich Motel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.