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4.3 out of 5

"The room was nicely appointed, though the bed needed replacing (it sagged) and the DVD player didn’t work. Also booked expecting to see the water, but ... " More

By a verified traveller on Sat 01 Aug 2020

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Hotel Description

At Scarborough Beach Resort you'll be steps from Scarborough Beach and 3.2 km (2 mi) from Redcliffe Jetty Markets. Highlights at this beachfront aparthotel include an outdoor swimming pool, free self parking, and a spa tub.

Each apartment is individually decorated and features a TV with cable channels, along with free WiFi, a coffee/tea maker, and a safe. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A microwave, a hair dryer, and a phone are also available. Housekeeping is available on request.

Spend the day at the beach and enjoy the onsite fitness center and sauna. Added amenities include free WiFi in public areas, a conference center, and laundry facilities.

With a stay at this 3.5-star Scarborough aparthotel, you'll be 3.5 km (2.2 mi) from Redcliffe Showgrounds and 3.7 km (2.3 mi) from Settlement Cove Lagoon.

Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$156* Per night/room 28 Sep. - 29 Sep.

1 Bedroom Apartment - Ocean Views

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Apartment - Interconnecting

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio without Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Scarborough Beach Resort ratings based on 252 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Scarborough Beach Resort

Everyone (107) Couples (77) Family (72)
4 out of 5
The room was nicely appointed, though the bed needed replacing (it sagged) and the DVD player didn’t work. Also booked expecting to see the water, but ended up being in a room overlooking the pool. Couldn’t find anywhere where it said water views so maybe I didn’t. Location was amazing though. Very convenient to cafe, restaurant, takeaway, and grocery. Staff were friendly would stay again

Posted by , from Griffin on 1 Aug. 2020

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Comment from Hotel Management

4 Aug. 2020 by Lesley

Thank you Tahnee. So pleased that you enjoyed your stay. Will look forward to welcoming you back to SBR very soon. Regards SBR Management

3 out of 5
The room was extremely dirty. And in the current situation it made our stay feel unsanitary. The couch had food marks and the couch cushions were filthy. The table runner was dirty also. The bathroom was not cleaned with marks all down the front of the hand basin cupboards. The TV didn’t work but the management was kind enough to see that our kids had a tv to watch thank you. Pool area was lovely and the cafe directly downstairs was so good and following everything government expectation with Coronavirus conditions.

Posted by on 25 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Jan

Shocked to read your commentary on the condition of the room. It is disappointing that you did not come and tell me as this is not our standard of presentation. After having to find another tv for your children, it would have been a lot easier just to find you another room that had been cleaned to our normal standards without this terrible review. The housekeepers have been informed and are as shocked as I am.

5 out of 5
Property was HUGE Exceeded expectations So convenient to have a laundry with washers and dryers Location amazing Big beautiful balconies with ocean views, so awesome to watch the storms rolling in. This apartment is bigger than my house!!!

Posted by on 3 Jan. 2020

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5 out of 5
Great location good to be away from crowds Handy to seafood markets and local markets

Posted by on 19 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Jan

Thank you! Yes we love the village atmosphere here. So glad you enjoyed your stay.

2 out of 5
Reception staff rude. We had a wedding at a venue near by and numerous rooms were booked by our wedding guests. In the 2 days since the wedding every person I have spoken to so far since then, that stayed at the resort, had some issue - rudeness of the reception, two weee given keys to rooms which were already occupied, aircon problems, being told there was no booking under a particular name and then after the guest (the groom) produced paperwork the receptionist said they pronounced the name incorrectly and also said room was not paid for and it was via Wotif. On check out sign said office open at 9am and it hadn’t by 10am and one guest needed to query the charge. The car park down stairs was a issue for parking and off loading. I am dreading having feedback from the rest of the wedding guests that stayed there as I recommended the resort. Never again. Regards Leonie Rees (Middendorp)

Posted by on 18 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Jan Whitaker

Please accept our sincere apologies for your poor experience on checking in. I can fully understand how you feel, and I would be the same. We had brand new staff with only a week's training and it was their first day on their own and with 28 check-ins I can understand how things would have been so stressful all around. I am sorry this has marked your special day and can only offer my sincerest apologies to you and all your guests. With very best wishes to you and your husband, Jan Whitaker Resident Manager

5 out of 5
It's proximity to the beach and the cafes around the area.

Posted by on 29 Oct. 2019

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Comment from Hotel Management

24 Nov. 2019 by Jan

Fabulous location for children with the park right next to the beach. Great spot for families. Glad you enjoyed your stay.

4 out of 5
Huge apartment, great views, lovely little beach, awesome spa and sauna, great pool, nice cafes below, loved our stay!

Posted by on 30 Sep. 2019

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4 out of 5
Double bed not Queen as offered. Security screens would allow breezes to come in overnight.

Posted by on 25 Sep. 2019

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4 out of 5
The view from the window was of a large brick wall and rear carpark. The room was off a locked hallway. There was no hot water after running the tap for 10 minutes at 6 am on Sunday. The water was restored as we were leaving the room about 6.30. The fan above the bed was noisy.

Posted by on 19 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by SBR

Thank you

5 out of 5
I want a screen door because insects enter. Thank you for the wonderful refreshing time.

Posted by on 15 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by SBR

Our pleasure

Property Features

As a guest of Scarborough Beach Resort, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at Scarborough Beach Resort. Free self parking is available. This 3.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 9 levels
  • Conference center
  • Business facilities
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (34.3 km / 21.3 mi)
  • Train station: Kippa-Ring Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Scarborough Beach Resort offers 64 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Brisbane aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 1:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept arrivals on Christmas Day.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 1:00 PM
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 48 hours
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 0.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Scarborough Beach Resort
  • Scarborough Beach Scarborough
  • Scarborough Beach Resort Aparthotel
  • Scarborough Beach Resort Scarborough
  • Scarborough Beach Resort Aparthotel Scarborough

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.