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"The apartment and bed was comfortable and the apartment was nice and clean. You'd never want to use the BBQ. It was ancient and rusty. No service as ... " More

By a verified traveller on Thu 17 Aug 2017

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Hotel Description

Sutton Beach Apartments places you steps from Sutton's Beach and within a 10-minute stroll of Margate Beach. Highlights at this beach property include free self parking, a rooftop terrace, and in-room kitchens.

Each apartment is individually decorated and features a flat-screen TV with digital channels, along with free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a coffee/tea maker, and a hair dryer are also available.

This apartment building offers free WiFi in public areas, a garden, and barbecue grills. Added amenities include laundry facilities and an elevator.

Within a 30-minute drive of this 3.5-star Redcliffe property, attractions include Brisbane Entertainment Centre and Westfield Chermside.

Studio, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$173* Per night/room 20 May - 21 May

Apartment, Sea View (1 Queen, 1 Single, 1 Bunk)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sutton Beach Apartments ratings based on 5 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Sutton Beach Apartments

Everyone (5)
3 out of 5

Apartment

The apartment and bed was comfortable and the apartment was nice and clean. You'd never want to use the BBQ. It was ancient and rusty. No service as it's not staffed. The booking added on a credit card surcharge that we did not see online and the receipt did not include it!

Posted by on 17 Aug. 2017

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Comment from Hotel Management

19 Aug. 2017 by John Beal

Hi Anonymous, Thank you for your review. We will check the BBQ you mentioned. The property is a holiday accommodation unit in a private building. as it is not a motel it does not have facilities like staffed onsite reception or room service. these details and applicable credit card surcharges are advertised on the websites and in our initial e-mail to you. The initial email gives guests the option to avoid credit card fees with the use of internet banking directly to our trust account or even cash upon arrival if you prefer. We will certainly attend to the BBQ but feel the other items you mentioned have been explained above. Kindest regards, John Beal

2 out of 5

No stove, no oven and not enough toilet paper.

Pros: No pool - for the money it is not up to the standard of Redcliffe
Cons: Put a pool on the roof top, add a stove and oven and leave enough toilet paper. Way too expensive for what it has to offer.
It was a place to sleep too small - this is a bed sit not a one bedroom with very little views.

Posted by on 28 Dec. 2016

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2 out of 5

Not what is shown on web site

Pros: It was a good size room, good location and had secure parking.
Cons: The booking in process as I didn`t receive all the information on that process. It is advertised as Sutton Beach Apartments but the actual complex is a different name being Arena On Sydney. The contact phone number provided to me along with booking details via SMS when try to call that number it said it was disconnected. The room was tidy but not clean, stove/cook top was greasy, BBQ still had onion on it and was rusty, the soap holder in bathroom was broken and the windows were extremely dirty along with balcony glass. I have stay in many, many places over my years and I was very disappointed in this especially considering the cost to stay there, I have never paid that much for one night before and I would defiantely rate it as the lowest I`ve stayed based on value for money.
Location: The location of Redcliffe and nearby activities were fantastic, beautiful place to stay.

Posted by , from Sunshine Coast Australia on 14 Nov. 2016

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2 out of 5
Pros: The bed was good, but mostly the unit was outdated. Trouble getting key for room & the units are not called sittings beach apartments at all, very confusing.
Cons: Access to a key to get in was bad, no office at units, no one at real estate, took us 1 1/2 hours to actually check in.
Location: Position was convenient to pippels on the beach.

Posted by on 13 Nov. 2016

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1 out of 5

avoidance

Filthy. Definitely not value for money, then had to justify to the agent that I was telling truth via photos. Hair all over floor, in cutlery draws, dirty clothes incl knickers in dresser. Shop around you can do a whole lot better.

Posted by , from k on 3 Oct. 2016

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About the Sutton Beach Apartments

Location 1-3 Sydney Street, Redcliffe, QLD 4020

Property Features

Sutton Beach Apartments offers its guests a rooftop terrace, barbecue grills, and a garden. WiFi is free in public spaces. Sutton Beach Apartments also features laundry facilities and an elevator. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Brisbane apartment.

  • 3 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kippa-Ring Station (4.6 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Sutton Beach Apartments offers 3 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchen
  • Private balcony
  • Separate bedroom
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to 19 Redcliffe Parade To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 19 Redcliffe Parade
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sutton Beach Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sutton Beach Apartments Apartment
  • Sutton Beach Apartments Redcliffe
  • Sutton Beach Apartments Apartment Redcliffe
  • Sutton Beach Apartments Apartment
  • Sutton Beach Apartments Redcliffe
  • Apartment Sutton Beach Apartments Redcliffe
  • Redcliffe Sutton Beach Apartments Apartment
  • Apartment Sutton Beach Apartments
  • Sutton Apartments Redcliffe
  • Sutton Apartments Redcliffe
  • Sutton Beach Apartments Apartment
  • Sutton Beach Apartments Redcliffe
  • Sutton Beach Apartments Apartment Redcliffe

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.