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4.6 out of 5

"It's location is very close to most amenities . " More

By a verified traveller on Thu 20 Jan 2022

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Hotel Description

At Best Western Plus North Lakes Hotel you'll be within a 10-minute walk of Westfield North Lakes and 2.4 km (1.5 mi) from WF Roberts Reserve. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy TVs with digital channels, and all 46 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, refrigerators, ceiling fans, and safes are available. Housekeeping is available on request.

The restaurant, Boardwalk Cafe, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM.

With a stay at this 4-star North Lakes hotel, you'll be 12.7 km (7.9 mi) from Strathpine Centre and 13.7 km (8.5 mi) from Sutton's Beach.

Executive Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$131* Per night/room 23 Jan. - 24 Jan.

Executive Suite, 1 King Bed with Sofa bed, Balcony, Lake View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, Multiple Beds, Non Smoking (1st Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, Multiple Beds, Non Smoking (Offsite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus North Lakes Hotel ratings based on 162 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus North Lakes Hotel

Everyone (90) Couples (38) Family (42)
4 out of 5
It's location is very close to most amenities .

Posted by on 20 Jan. 2022

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4 out of 5
Comfortable bed, good TV (can watch Netflix without an account). Watch out as the bed is on rollers and can roll forward. I unfortunately fell in when it rolled forward which was pretty funny, but I fear that for an elderly or disabled person, this could be a hazard. There was a small cockroach in the bathroom but apart from that it was clean. Would happily stay again.

Posted by on 19 Jan. 2022

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4 out of 5
Friendly helpful staff

Posted by on 17 Jan. 2022

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Comment from Hotel Management

18 Jan. 2022 by Stuart H

Hello Peter Thank you for your great review about your experience with us at the Best Western Plus North Lakes Hotel.

4 out of 5
Bil

Posted by on 13 Jan. 2022

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Comment from Hotel Management

14 Jan. 2022 by Stuart H

Hello Alan It is great to see that you enjoyed your experiance with us.

5 out of 5
The size of the room

Posted by on 25 Dec. 2021

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Comment from Hotel Management

7 Jan. 2022 by Stuart H.

Hello Peter It is great to see that you enjoyed your stay with us at the Best Western Plus North Lakes Hotel

4 out of 5
The location and staff were excellent. The quality/cleanliness of the room was sub par with towels that were dirty on arrival and other guest rubbish still in room

Posted by on 17 Dec. 2021

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Comment from Hotel Management

17 Dec. 2021 by Stuart H

Hi John Thank you for your review, I can assure you that your comments will be passed onto the housekeeping manager. We do hope to see you again soon to show we do normally provide a superior service.

4 out of 5
.

Posted by on 12 Nov. 2021

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Comment from Hotel Management

12 Nov. 2021 by Stuart H

Hello Penny Thank you for the great review, we certainly do look forward to welcoming you back to the Best Western Plus North Lakes Hotel.

4 out of 5

Posted by on 17 Oct. 2021

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5 out of 5
Clean, friendly staff and just a small walk to shops:restaurants

Posted by on 16 Oct. 2021

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Comment from Hotel Management

17 Oct. 2021 by Stuart H

Hello John Thank you for your kind words in regards to your stay with us. We look forward to welcoming you back soon.

5 out of 5
Suited our needs well

Posted by on 10 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Stuart H

Hello Michael Thank you for your kind review of your stay with the Best Western Plus North Lakes Hotel.

About the Best Western Plus North Lakes Hotel

Location 22 Lakefield Drive, North Lakes, QLD 4509

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and laundry facilities are also featured at the business-friendly Best Western Plus North Lakes Hotel. Free self parking is available. This 4-star Brisbane hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • Built in 2018
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mango Hill Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus North Lakes Hotel offers 46 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.

Boardwalk Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Best Western Plus North Lakes Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 9.0 and AUD 19.5 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus North Lakes
  • Best Plus Lakes Hotel Lakes
  • Best Western Plus North Lakes Hotel Hotel
  • Best Western Plus North Lakes Hotel North Lakes
  • Best Western Plus North Lakes Hotel Hotel North Lakes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.