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4.6 out of 5

"It was easy to access and free parking " More

By a verified traveller on Fri 10 Mar 2023

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Hotel Description

At Best Western Plus North Lakes Hotel you'll be within a 10-minute walk of Westfield North Lakes and 2.4 km (1.5 mi) from WF Roberts Reserve. Highlights at this hotel include in-room free WiFi, free Internet, and furnished balconies.

The restaurant, Boardwalk Cafe, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

With a stay at this 4-star North Lakes hotel, you'll be 2.7 km (1.7 mi) from North Lakes Resort Golf Club and 3.2 km (2 mi) from Hays Inlet.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$179* Per night/room 26 Mar. - 27 Mar.

Family Suite, Multiple Beds, Non Smoking, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (1st Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, Multiple Beds, Non Smoking (Offsite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus North Lakes Hotel ratings based on 215 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus North Lakes Hotel

Everyone (107) Couples (59) Family (54)
5 out of 5
It was easy to access and free parking

Posted by on 10 Mar. 2023

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5 out of 5
Quiet and modern, great friendly staff

Posted by on 5 Feb. 2023

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5 out of 5
Parking, reception,meals, bar and boardwalk

Posted by on 3 Feb. 2023

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2 out of 5
Arrived at The property to find the room not very clean, microwave had food splattered inside everywhere, lounges had food crumbs down the sides of cushions and ants everywhere. However the room itself was quite a decent size, bed’s comfortable, and the bonus of a single lock up garage was welcomed. As the room was offsite in a nearby location I cannot comment if the cleanliness of the room was just a one off or not, maybe having a room in the hotel complex may have been different. Pool was nice to cool down in the afternoons.

Posted by on 5 Jan. 2023

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4 out of 5
Very nice atmosphere and staff ! One night stay only would go back to stay long.

Posted by on 18 Dec. 2022

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5 out of 5
Great service

Posted by on 11 Dec. 2022

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4 out of 5
Relaxing on lake. Good spot Dinner done by 7.30 pm not good, small dinner menu.otherwise lovely

Posted by on 4 Dec. 2022

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5 out of 5
Excellent service, fantastic rooms and amenities.

Posted by on 3 Dec. 2022

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4 out of 5
Very close to the cancer treatment centre where my husband has to go

Posted by on 3 Dec. 2022

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3 out of 5
A reasonable hotel sadly let down by very strong musty/mildew smell in the room. Felt like there had been major water damage at some point and fitting had not been replaced or properly dried.

Posted by on 10 Nov. 2022

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About the Best Western Plus North Lakes Hotel

Location 22 Lakefield Drive, North Lakes, QLD 4509

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Best Western Plus North Lakes Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 4-star North Lakes hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • Built in 2018
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mango Hill Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus North Lakes Hotel offers 46 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This North Lakes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Private balcony (furnished)
  • Minibar
  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.

Boardwalk Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 9.0–19.5 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus North Lakes
  • Best Plus Lakes Hotel Lakes
  • Best Western Plus North Lakes Hotel Hotel
  • Best Western Plus North Lakes Hotel North Lakes
  • Best Western Plus North Lakes Hotel Hotel North Lakes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.