Skip to main content
Beginning of main content
4.7 out of 5

"Very clean modern friendly staff " More

By a verified traveller on Sat 12 Jun 2021

Enter dates to see availability

Hotel Description

At Best Western Plus North Lakes Hotel you'll be within a 10-minute walk of Westfield North Lakes and 2.4 km (1.5 mi) from WF Roberts Reserve. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy TVs with digital channels, and all 46 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, refrigerators, ceiling fans, and safes are available. Housekeeping is available on request.

The restaurant, Boardwalk Cafe, is open for breakfast, brunch, lunch, and dinner. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM.

Within a 20-minute drive of this 4-star North Lakes hotel, attractions include Brisbane Entertainment Centre and Westfield Chermside.

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$125* Per night/room 20 Jun. - 21 Jun.

Executive Suite, 1 King Bed with Sofa bed, Balcony, Lake View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Apartment, Multiple Beds, Non Smoking (Offsite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking (Offsite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus North Lakes Hotel ratings based on 141 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus North Lakes Hotel

Everyone (81) Couples (34) Family (35)
5 out of 5
Very clean modern friendly staff

Posted by on 12 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

12 Jun. 2021 by Stuart H

Hi, Thank you for the 5* review of your experience with us. We look forward to welcoming you back soon.

5 out of 5
Excellent position

Posted by on 3 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Jun. 2021 by Stuart H

Hello Thank you for the 5* review of your experience with us.

5 out of 5
Close to shops and cafe food was excellent

Posted by on 2 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Jun. 2021 by Stuart H

Hello Thank you so much for such a lovely review. We look forward to seeing you again soon.

4 out of 5

Posted by on 28 May 2021

Was this review helpful to you?
Comment from Hotel Management

11 Jun. 2021 by Stuart H

Hi, Thank you for the 4* review of your experience with us. We do hope to see you again soon.

5 out of 5
Very clean rooms and friendly helpful staff

Posted by on 19 May 2021

Was this review helpful to you?
Comment from Hotel Management

21 May 2021 by Stuart H

Hello, Thank you for the great comments regarding your stay with us.

5 out of 5
Lovely accommodation, comfortable beds, cafe providing breakfast, lunch and dinner.

Posted by on 19 May 2021

Was this review helpful to you?
Comment from Hotel Management

21 May 2021 by Stuart H

Hi, It is great to read that you were able to have such a lovely experience with us at the Best Western Plus North Lakes Hotel.

5 out of 5
Very clean and comfortable

Posted by on 16 May 2021

Was this review helpful to you?
Comment from Hotel Management

21 May 2021 by Stuart H

Hello Thank you for the 5* review of your experience with us.

5 out of 5
Always a pleasant experience staying at North Lakes. We’ll be back.

Posted by on 27 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

27 Apr. 2021 by Stuart H

Hi, It is fantastic to see you continue to have a lovely experience with us. We look forward to seeing you again soon.

5 out of 5
Excellent hotel. Plenty of undercover parking. And very clean, which is especially good in these covid times.

Posted by on 23 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

25 Apr. 2021 by Stuart H

Hi, It is fantastic to read that you enjoyed your experience with us at the Best Western Plus North Lakes Hotel

5 out of 5
Very convenient location with all facilities in one spot

Posted by on 21 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

23 Apr. 2021 by Stuart H

Hi, Thank you for the kind words about your stay with us at the Best Western Plus North Lakes Hotel.

About the Best Western Plus North Lakes Hotel

Location 22 Lakefield Drive, North Lakes, QLD 4509

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Best Western Plus North Lakes Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 4-star Brisbane hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane Airport (BNE) (28.9 km / 17.9 mi)
  • Train station: Mango Hill Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus North Lakes Hotel offers 46 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.

Boardwalk Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 6:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Best Western Plus North Lakes Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 9.0 and AUD 19.5 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus North Lakes
  • Best Plus Lakes Hotel Lakes
  • Best Western Plus North Lakes Hotel Hotel
  • Best Western Plus North Lakes Hotel North Lakes
  • Best Western Plus North Lakes Hotel Hotel North Lakes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.com/Brisbane-Hotels-Best-Western-Plus-North-Lakes-Hotel.h21512544-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-Best-Western-Plus-North-Lakes-Hotel.h21512544-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Brisbane-Hotels-Best-Western-Plus-North-Lakes-Hotel.h21512544-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.