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Comfort Hotel Pacific Cleveland

3-star property
128 Middle Street, Cleveland, QLD 1800 796 370
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3.5 out of 5
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See all 127 wotif Reviews

"we enjoyed our stay very nice staff was great thank you. " More

By a verified traveller on Sun 26 Jun 2022

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Hotel Description

Comfort Hotel Pacific Cleveland puts you in the heart of Brisbane, within a 20-minute stroll of Cleveland Ferry Dock and Grace Hartley Bushland Reserve. Highlights at this hotel include an outdoor swimming pool, free self parking, and a bar/lounge.

This hotel offers free WiFi in public areas, a garden, and express check-out. Additionally, you'll find laundry facilities, free newspapers in the lobby, and luggage storage.

Places within a 30-minute walk of this 3-star Cleveland hotel include Moreton Bay and Redland Museum.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119* Per night/room 8 Sep. - 9 Sep.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Hotel Pacific Cleveland ratings based on 127 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Hotel Pacific Cleveland

Everyone (85) Couples (14) Family (27)
4 out of 5
we enjoyed our stay very nice staff was great thank you.

Posted by on 26 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by Reservations

Thank you Adam for your lovely review. We are happy to hear that our staff were very nice. Kind regards

4 out of 5
Very reasonable & convenient for this leg of our last trip.

Posted by on 27 May 2022

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Comment from Hotel Management

6 Jul. 2022 by Reservations

Thank you Kym for your wonderful review. We are happy to hear that it suited your needs. Have a wonderful day. Kind regards

5 out of 5
An older style of property and the star rating reflects this, that said, Large room, Fluffy towels. Very comfortable quilted mattress overlay, Quiet, Easy walk to dining and shopping options. As seasoned travellers in our mid-sixties, it represented excellent value.

Posted by on 22 May 2022

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Comment from Hotel Management

6 Jul. 2022 by Reservations

Thank you Tracey for your wonderful review and feedback. We are happy to hear that our location and room suited both your needs. We look forward to welcoming you again in the future. Kind regards

3 out of 5
Liked that the room had a private balcony. Noisy environment though. Loud party going on downstairs until 3 am and no management onsite after hours to deal with it.

Posted by on 24 Apr. 2022

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4 out of 5
It was clean and perfect for what I needed.

Posted by on 19 Apr. 2022

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4 out of 5
Close to the action

Posted by on 10 Apr. 2022

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5 out of 5
Great surrounding restaurants

Posted by on 22 Mar. 2022

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2 out of 5
Location thats about it

Posted by on 17 Mar. 2022

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2 out of 5
There was mould on the ceiling in reception. From 10:38pm the toilet started making a terrible noise and this went all night. The only time it stopped was when we got up and flushed the toilet but then the noise started again 20mins later. Also we were only given one key/fob set to our room. We accidently walked out of the room without it. This happed approx 8pm at night. We phoned management and they were not impressed and quizzed us about the lights and air-conditioning being left on for some time. Location of motel was good but we won't stay here again.

Posted by on 14 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Bo

Sorry for the bad experience. The toilet was fixed immediately once it was reported to the reception. The manager opened the door for the guest straight away when the guest was locked out of the room accidentally and called the afterhours phone. The manager did not say a word about it. All our staff endeavour to provide the best possible service to our guests. Hope to see you next time.

4 out of 5
Good acres to Highway

Posted by on 20 Feb. 2022

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About the Comfort Hotel Pacific Cleveland

Location 128 Middle Street, Cleveland, QLD 4163

Property Features

As a guest of Comfort Hotel Pacific Cleveland, you'll find an outdoor pool, a garden, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Comfort Hotel Pacific Cleveland also features laundry facilities, express check-out, and an elevator. Free self parking is available. Smoking is allowed in designated areas at this 3-star Brisbane hotel.

  • 40 guestrooms or units
  • 2 levels
  • 3 conference rooms
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Redland City Cleveland Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Comfort Hotel Pacific Cleveland offers 40 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 8:30 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 8:30 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Resort Cleveland
  • Pacific Resort Motel Cleveland
  • Pacific Cleveland
  • Pacific Resort Motel
  • Comfort Hotel Pacific
  • Comfort Pacific Cleveland
  • Comfort Pacific
  • Comfort Pacific Cleveland
  • Comfort Hotel Pacific Cleveland Hotel
  • Comfort Hotel Pacific Cleveland Cleveland
  • Comfort Hotel Pacific Cleveland Hotel Cleveland
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.