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 Brisbane • 1 Room
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Comfort Hotel Pacific Cleveland

3-star property
128 Middle Street, Cleveland, QLD 1800 796 370
Choose Dates
3.5 out of 5
See all 108 Wotif Reviews

"Good stay, bed was hard but other than that, everything was great " More

By a verified traveller on Mon 07 Jun 2021

Points Of Interest

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Hotel Description

Comfort Hotel Pacific Cleveland places you in the center of Brisbane, within just a 15-minute stroll of Black Swamp Wetlands and Grace Hartley Bushland Reserve. Highlights at this hotel include an outdoor swimming pool, free self parking, and a bar/lounge.

Free WiFi, flat-screen TVs, and coffee/tea makers are featured in all 40 rooms. Phones, irons/ironing boards, and free toiletries are also available.

This hotel offers free WiFi in public areas, express check-out, and free newspapers in the lobby. Additionally, you'll find laundry facilities, luggage storage, and an elevator.

With a stay at this 3-star Cleveland hotel, you'll be 11.5 km (7.1 mi) from Sirromet Wines.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$113* Per night/room 19 Aug. - 20 Aug.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Hotel Pacific Cleveland ratings based on 108 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Hotel Pacific Cleveland

Everyone (82) Couples (8) Family (21)
1 out of 5
From the moment we entered our room it smelt like stagnant water and musky

Posted by on 8 Jul. 2021

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4 out of 5
No

Posted by on 27 Jun. 2021

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4 out of 5
Good stay, bed was hard but other than that, everything was great

Posted by on 7 Jun. 2021

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3 out of 5

Posted by on 21 Apr. 2021

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2 out of 5
Old, run-diwn, uncared for hotel. No bath mat, no hand towels. Pillows were flat and old, no cutlery supplied for purchased meals outside of hotel. Maintenance was very poor. Tiling in bathroom grose!!! Tissue box had maybe 5 tissues in it. Pool was dirty. No one around to complain to after 2pm!!! I won't be staying or recommending this hotel.

Posted by , from Brighton, QLD on 22 Nov. 2020

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Comment from Hotel Management

22 Nov. 2020 by Sarah G

Thank you for your feedback. We are sorry you did not enjoy your stay with us.

4 out of 5
The manager was welcoming and helpful and arranged for my after hours arrival well. There was plenty of parking. Well the amenities were basic it was comfortable and clean and tidy.

Posted by , from Nowra on 15 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by Sarah G

Thank you for your review.

4 out of 5
We liked the large shower. It was close to the town centre. Future guests should be aware to arrive before the reception closes if booking after 5pm as there is no way to check in after the reception has closed.

Posted by on 21 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Sarah G

Thank you for your feedback. We do have after hours check in available. Sometimes we are not given contact details for guests that make bookings online. I am sorry if this caused any inconvenience to your stay.

4 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Sarah G

Thank you for your feedback score :)

3 out of 5
Very old and run down, tv didn’t work. Very disappointing for the amount of money. We won’t stay there again- yuck!

Posted by on 7 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Sarah G

Thank you for your feedback.

4 out of 5
Location was great, great shower pressure . Good pool . No price list on fridge for water & cans . Thought they were complimentary .

Posted by on 1 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by Sarah G

Thank you for your feedback. The prices for the minibar items are located in the guest book.

About the Comfort Hotel Pacific Cleveland

Location 128 Middle Street, Cleveland, QLD 4163

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Comfort Hotel Pacific Cleveland, you'll find an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Comfort Hotel Pacific Cleveland also features express check-out and an elevator. Free self parking is available. Smoking is allowed in designated areas at this 3-star Brisbane hotel.

  • 40 guestrooms or units
  • 2 levels
  • 3 conference rooms
  • Bar or lounge
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane Airport (BNE) (32.9 km / 20.4 mi)
  • Train station: Redland City Cleveland Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Comfort Hotel Pacific Cleveland offers 40 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 8:30 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 8:30 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Resort Cleveland
  • Pacific Resort Motel Cleveland
  • Pacific Cleveland
  • Pacific Resort Motel
  • Comfort Hotel Pacific
  • Comfort Pacific Cleveland
  • Comfort Pacific
  • Comfort Pacific Cleveland
  • Comfort Hotel Pacific Cleveland Hotel
  • Comfort Hotel Pacific Cleveland Cleveland
  • Comfort Hotel Pacific Cleveland Hotel Cleveland
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.