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4.6 out of 5

"Great place, very clean and helpful staff " More

By a verified traveller on Sat 09 Apr 2022

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Hotel Description

Alexandra Hills Hotel Suites places you steps from Squirrel Glider Conservation Area and within a 10-minute stroll of Scribbly Gum Conservation Area. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Flavors Restaurant, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a gym, and a conference center. Buffet breakfast is available daily. There's also the convenience of RV/bus/truck parking.

Within a 30-minute drive of this 3.5-star Alexandra Hills hotel, attractions include Westfield Carindale and Greenslopes Private Hospital.

Executive King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Retro Garden King Rooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Alexandra Hills Hotel Suites ratings based on 112 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alexandra Hills Hotel Suites

Everyone (53) Couples (33) Family (24)
2 out of 5
Wi-Fi as indicated did not exist. Bistro poor and very slow service.

Posted by on 19 May 2022

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1 out of 5
The room we stayed had no wifi. How backwards do you have to be, not to provide such basic service. Also, the TV had no free movies. Never again will we stay in this hotel!

Posted by on 23 Apr. 2022

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5 out of 5
Great place, very clean and helpful staff

Posted by on 9 Apr. 2022

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5 out of 5

Posted by on 22 Dec. 2021

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5 out of 5
Great

Posted by on 18 Dec. 2021

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5 out of 5
We liked the spacious kingsize suite and the modern decor

Posted by on 14 Nov. 2021

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5 out of 5
Lovely accommodation, close to everything needed for our stay, good meal and tidy rooms.

Posted by on 14 Nov. 2021

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5 out of 5
Everything was perfect, the bed was the most comfortable I have ever slept in. Well done Alex Hills hotel. Money well spent on the Reno’s!!!!

Posted by on 23 Oct. 2021

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5 out of 5

Posted by on 24 Sep. 2021

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4 out of 5
excellent size rooms. easy parking. no noise from club in the building.

Posted by on 27 May 2021

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Comment from Hotel Management

13 Jul. 2021 by Deborah Ellyett

Thank-you for choosing a McGuires' Suites and Conference Centre for your stay!

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and a garden are also featured at the business-friendly Alexandra Hills Hotel Suites. Free self parking is available. This 3.5-star Brisbane hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: Redland City Cleveland Station (3.1 km / 1.9 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Alexandra Hills Hotel Suites offers 52 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. LCD televisions come with pay movies. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2016.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Flavors Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 24.00 for adults and AUD 24.00 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandra Hills Hotel Motel
  • Alexandra Hills Suites
  • Alexandra Hills Suites
  • Alexandra Hills Hotel Suites Hotel
  • Alexandra Hills Hotel Suites Alexandra Hills
  • Alexandra Hills Hotel Suites Hotel Alexandra Hills

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.