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3.9 out of 5

"We were a big group from Victoria visiting family. This was our second stay. Very convenient. Took up 5 rooms. Loved the pool. Managers very accom ... " More

By a verified traveller on Tue 19 Apr 2022

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Hotel Description

At Hatton Vale Motel, you'll be 36.2 km (22.5 mi) from Willowbank Raceway. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy LCD TVs, coffee/tea makers, and hair dryers, featured in all 11 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like microwaves and room service.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Hatton Vale motel include Hatton Vale Golf Club and Tea Trees Nature Refuge.

Standard Double Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$94* Per night/room 20 Jun. - 21 Jun.

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hatton Vale Motel ratings based on 45 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hatton Vale Motel

Everyone (31) Couples (9) Family (4)
5 out of 5
We were a big group from Victoria visiting family. This was our second stay. Very convenient. Took up 5 rooms. Loved the pool. Managers very accommodating.

Posted by on 19 Apr. 2022

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Comment from Hotel Management

11 May 2022 by tony

Thank you for being great guest's

4 out of 5
Room was tidy and staff were polite.

Posted by on 14 Apr. 2022

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Comment from Hotel Management

15 Apr. 2022 by tony

Thank you for staying with use

4 out of 5
Rooms been refurbished. Outdide run down. Onite only due to floods. No power

Posted by on 1 Mar. 2022

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Comment from Hotel Management

2 Mar. 2022 by Tony

You booked the wrong day with wotif and I changed it and notified you. Power was out for around 4 hours (great response considering the conditions ) Outside run down, this is a old motel with budget rates With Heavy rain and flooding how was you able to judge

3 out of 5

Posted by on 28 Nov. 2020

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Comment from Hotel Management

29 Nov. 2020 by tony

Sorry unable to respond to Anonymous

5 out of 5
Owner went and beyond!!! We were between house moving, the welcome we received was so very inviting and genuine. You did not feel like you were just client's, we were welcomed as family member. We moved into our new house only to discover we had no power the power points, my partner replies on his CPAP machine when he sleeps. After trying all the tricks in the world nothing would change the situation. We rang the motel at about 9pm give or take asking could he come back so he could sleep. Again he was received a genuine welcome . Thank you is a small gesture, but it comes genuinely appreciation.

Posted by on 25 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Brian & Scarlett

Thank you for your genuine review, Your kind words really mean a lot to us and the business. We are glad we could help in a somewhat stressful situation. We welcome you with open arms into your new community.

1 out of 5
The place was dirty and the check in could not find the payment and I asked for a refund as I would not stay in the motel as it was dirty. Because they could not find my payment I left and had to pay another motel, they rang me while I was looking for another motel that they found the payment and that I should ring Wotif to get a refund, which I will

Posted by on 12 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Brian

Hello Noelene, As per our follow up call, I am sorry to hear about your travel issues and accommodation woes. We pride ourselves on cleanliness but thank you for mentioning our reception area was drab - it is something we will be renovating in the next week. We are very sorry about the inconvenience caused during check in, we pride ourselves on a fast check in process and are sorry to hear this was not the case. Warm regards, Brian Hatton Vale Motel

5 out of 5
PERFECT ,place to spend a night,great place ,clean,staff great

Posted by on 21 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by Scarlett & Brian

Thank you so much for your positive feedback, we really appreciate it. We would love to have you back again soon.

3 out of 5

Posted by on 4 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Hatton Vale Staff

We are sorry to hear that you did not enjoy your stay as much as you could have. We hope you will give us another try in the future.

4 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Amy & Laura

Thanks very kindly for your review. We hope you enjoyed your stay!

5 out of 5
Was very clean and comfortable great location staff were lovely

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Hatton Vale Staff

Thank you very kindly for you review. We are glad that you enjoyed your stay and hope to see you again. :)

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hatton Vale Motel. Free self parking is available. This 3.5-star Hatton Vale motel is smoke free.

  • 11 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hatton Vale Motel offers 11 accommodations with minibars and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers and hair dryers. This Hatton Vale motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hatton Vale Motel
  • Hatton Vale Motel Motel
  • Hatton Vale Motel Hatton Vale
  • Hatton Vale Motel Motel Hatton Vale
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.