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3.9 out of 5

"Owner went and beyond!!! We were between house moving, the welcome we received was so very inviting and genuine. You did not feel like you were just ... " More

By a verified traveller on Wed 25 Mar 2020

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Hotel Description

At Hatton Vale Motel, you'll be 36.2 km (22.5 mi) from Willowbank Raceway. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy LCD TVs, coffee/tea makers, and hair dryers, featured in all 11 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like microwaves and room service.

This business-friendly motel offers free WiFi in public areas, a terrace, and barbecue grills. Plus you'll find laundry facilities and luggage storage. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Hatton Vale motel include Hatton Vale Golf Club and Tea Trees Nature Refuge.

Standard Double Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 4 Aug. - 5 Aug.

Economy Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hatton Vale Motel ratings based on 41 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hatton Vale Motel

Everyone (30) Couples (9) Family (3)
5 out of 5
Owner went and beyond!!! We were between house moving, the welcome we received was so very inviting and genuine. You did not feel like you were just client's, we were welcomed as family member. We moved into our new house only to discover we had no power the power points, my partner replies on his CPAP machine when he sleeps. After trying all the tricks in the world nothing would change the situation. We rang the motel at about 9pm give or take asking could he come back so he could sleep. Again he was received a genuine welcome . Thank you is a small gesture, but it comes genuinely appreciation.

Posted by on 25 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Brian & Scarlett

Thank you for your genuine review, Your kind words really mean a lot to us and the business. We are glad we could help in a somewhat stressful situation. We welcome you with open arms into your new community.

1 out of 5
The place was dirty and the check in could not find the payment and I asked for a refund as I would not stay in the motel as it was dirty. Because they could not find my payment I left and had to pay another motel, they rang me while I was looking for another motel that they found the payment and that I should ring Wotif to get a refund, which I will

Posted by on 12 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Brian

Hello Noelene, As per our follow up call, I am sorry to hear about your travel issues and accommodation woes. We pride ourselves on cleanliness but thank you for mentioning our reception area was drab - it is something we will be renovating in the next week. We are very sorry about the inconvenience caused during check in, we pride ourselves on a fast check in process and are sorry to hear this was not the case. Warm regards, Brian Hatton Vale Motel

5 out of 5
PERFECT ,place to spend a night,great place ,clean,staff great

Posted by on 21 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by Scarlett & Brian

Thank you so much for your positive feedback, we really appreciate it. We would love to have you back again soon.

3 out of 5

Posted by on 4 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Hatton Vale Staff

We are sorry to hear that you did not enjoy your stay as much as you could have. We hope you will give us another try in the future.

4 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Amy & Laura

Thanks very kindly for your review. We hope you enjoyed your stay!

5 out of 5
Was very clean and comfortable great location staff were lovely

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Hatton Vale Staff

Thank you very kindly for you review. We are glad that you enjoyed your stay and hope to see you again. :)

4 out of 5
Very convenient and choose by... A good travelers friend

Posted by on 3 Jul. 2019

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Comment from Hotel Management

4 Jul. 2019 by Hatton Vale Staff

Thank you very kindly!

4 out of 5

Posted by on 6 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by tony

thank you for staying with us and taking the time to do a review

4 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

19 May 2019 by Hatton Vale Staff

Thank you for the positive review. Thank you for staying with us!

4 out of 5
Staff were friendly and helpful. While the unit was older style it was clean and functional. Beds were good and the water was hot , air conditioner was quiet and provided a nice comfortable room environment. Would stay there again.

Posted by on 7 May 2019

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Comment from Hotel Management

14 May 2019 by Amy & Laura

Thank you for your kind review. We are happy that you enjoyed your stay and look forward to you staying with us in future. :)

Property Features

As a guest of Hatton Vale Motel, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. The business-friendly Hatton Vale Motel also features laundry facilities and room service (during limited hours). Self parking is free. This 3.5-star Hatton Vale motel is smoke free.

  • 11 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (83.1 km / 51.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hatton Vale Motel offers 11 accommodations with minibars and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers and hair dryers. This Hatton Vale motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hatton Vale Motel
  • Hatton Vale Motel Motel
  • Hatton Vale Motel Hatton Vale
  • Hatton Vale Motel Motel Hatton Vale
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.