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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Property class: 5 and above

Photo gallery for Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

A swimming pool with lounge chairs and a stone bridge.
A beach setting with circular seating areas and a clear view of the ocean.
A beachside setting with a thatched-roof structure, a red umbrella, and white canopied beds with red cushions.
A tropical garden with a clear pond, surrounded by lush greenery and palm trees.
A gym with a thatched roof and ceiling fans.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710
  • Place, Xpu-ha Beach
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪16 min walk‬
  • Place, Ecopark Kantun Chi
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

A hotel room with a bed, a bathroom with a large mirror, a sink, and a ceiling fan.

Deluxe Room, 1 King Bed, Terrace, Ground Floor

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow Balcony

A bedroom with a bed, a ceiling fan, a TV, and a view of the outdoors.

Bungalow Balcony

  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

A luxury stay in Xpu-Ha awaits you at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive. You'll be steps from Xpu-ha Beach and 1.7 km (1.1 mi) from Ecopark Kantun Chi. .A day of pampering at Collection Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Dolce! México, serves Italian cuisine and is open for dinner. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free self parking, along with the convenience of a beach shuttle.
View more Resorts in Xpu-HaOpens in a new window

What's nearby

  • Xpu-ha Beach - 2 min walk - 0.2 km
  • Cenote Azul - 16 min walk - 1.4 km
  • Cenote Cristalino - 18 min walk - 1.5 km
  • Ecopark Kantun Chi - 2 min drive - 2.1 km
  • Puerto Aventuras Marina - 4 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 78 min drive

Restaurants

  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Bar Mojado Beach - ‬5 min drive
  • ‪Catalonia Royal Tulum - ‬18 min walk
  • ‪Capri - ‬4 min drive

About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a ride on the property's beach shuttle (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is available. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness centre and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Xpu-Ha property.

  • 144 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Breakfast available (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Bel Air Collection Resort & Spa Riviera Maya - All Inclusive offers 144 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Televisions come with cable channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

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Property amenities

Restaurants on site

  • Dolce! México
  • Palm Terrace
  • Shipwreck Island
  • Sushi Martini

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive

Frequently asked questions

What is the cancellation policy at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yep, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive has a free self car park.

Are there any beaches close to Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yep, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is a short 1-minute walk from Xpu-ha Beach.

Is there a spa on site at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yep, Collection Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a pool?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive features a full-service spa, an outdoor pool and 3 restaurants.

What makes Bel Air Collection Resort & Spa Riviera Maya - All Inclusive a romantic place to stay?

Garden-view dining and 24-hour room service, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive.

Is there a free airport shuttle available at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

No, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.

The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
Stayed 5 nights in Apr 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infâme, épouvantable, à éviter absolument

Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Stayed 2 nights in May 2018

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