"Did not like to have to pay extra for parking, pay extra for an « Eco fee » never told about, when there’s not even breakfast offered, unlike most hot ... " More
You can enjoy flat-screen TVs with digital channels, and all 118 rooms feature free WiFi, balconies, and coffee/tea makers. Refrigerators, microwaves, and room service make in-room dining convenient. Free local calls, safes, and hair dryers are also available.
The family restaurant, The Edge Social Grille, serves American cuisine and is open for breakfast, lunch, and dinner. 5500 square feet (511 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and a fitness center. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of self parking.
Attractions within a 10-minute walk of this 3.5-star Downtown Vancouver hotel include Orpheum Theater and Robson Square.
27 Jan. 2020 by General Manager
Dear Guest, We appreciate you taking the time to write to us. We regret to read that we did not meet your expectations during your visit. Like all hotels in downtown Vancouver we do charge for parking. We are however considered to be one of the cheaper options in the city. The city of Vancouver has made drastic improvement to Granville Street over the years and is progressing. We are commended by our guests for our location close to the cities, shopping, restaurants, attractions and public transit.We are sorry that you did not find our location convenient for your stay in Vancouver. Breakfast is not included in the guest room rate but we have a number of breakfast inclusive packages we can recommend. Guest satisfaction is of the utmost importance to us, thank you for taking the time to share your views. Best regards, Bill Thompson General Manager
2 Jan. 2020 by general Manager
Dear Guest, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear you enjoyed your stay with us. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager
1 Apr. 2019 by Best Western Plus Chateau Granville Hotel & Suites
Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us. Thank you for taking the time to write to us about your experience and please let us know if there is anything we can do to make your next stay more memorable. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager
28 Jan. 2019 by Best Western Plus Chateau Granville Hotel & Suites
Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us. Thank you for taking the time to write to us about your experience and please let us know if there is anything we can do to make your next stay more memorable. We look forward to welcoming you on your next visit to Vancouver. Best Regards, Andrew Brownrigg General Manager
7 Jan. 2019 by Best Western Plus Chateau Granville Hotel & Suites
Dear Guest, We appreciate you taking the time to write to us. We regret to read that we did not meet your expectations during your stay with us but wish we had a few more details of what specifically you did not like when visiting us. Your business is very important to us and we value your feedback. By telling us what you liked and / or disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will visit our beautiful city again soon. Best Regards, Andrew Brownrigg General Manager
19 Jun. 2018 by Best Western Plus Chateau Granville Hotel & Suites
Dear Roz, Thank you for choosing to stay with us at The Best Western Plus Chateau Granville Hotel & Suites & Conference Centre and for your fantastic review. We are delighted to hear that you enjoyed your stay and thank you for sharing your kind comments about our comfortable beds, hot shower, friendly staff and our central location. We will also pass on your great feedback to the Restaurant manager and the team. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we hope you will visit our beautiful city again soon. Best Regards, Andrew Brownrigg General Manager
15 Mar. 2018 by General Manager
Dear Guest, Thank you for your feedback regarding your stay at Best Western Plus Chateau Granville Hotel. We are delighted that you enjoyed your stay with us. We are commended for our proximity to the city’s attractions, restaurants and public transportation. It is great to hear that you found our location convenient for you to explore the city. Guest satisfaction is of the utmost importance to us, it is great to read that you found our team to be polite and helpful. We do have kettles in the hotel but it is on request. Please feel free to let us know when you make your reservation so we may have this available for you upon arrival. We appreciate you sharing your comments and we look forward to welcoming you on your next visit to Vancouver Best Regards Andrew Brownrigg General Manager
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5500 square feet (511 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. For a fee, parking is available. This 3.5-star Vancouver hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
The Edge Social Grille - This family restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
The Sneeki Tiki - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.