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3.9 out of 5

"Nice historical atmosphere. Bar was excellent. Restaurant food needs to be upgraded " More

By a verified traveller on Wed 17 Jun 2020

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Hotel Description

At The Grosvenor, you'll be 0.9 km (0.6 mi) from Caroline Bay Beach and 6.3 km (3.9 mi) from DB Brewery. Highlights at this hotel include a casino, a restaurant, and free self parking.

Flat-screen TVs with cable channels are featured in all 49 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. Additionally, room service, safes, and irons/ironing boards are available.

The restaurant, TGB, is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. 1787 square feet (166 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM.

Sights within a 20-minute walk of this 3-star Timaru hotel include South Canterbury Museum and Aigantighe Art Gallery.

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$95* Per night/room 13 Aug. - 14 Aug.

Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking (Single Room with 1 Single Bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Grosvenor ratings based on 246 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Grosvenor

Everyone (147) Couples (72) Business (1) Students (2) Family (16)
4 out of 5
Nice historical atmosphere. Bar was excellent. Restaurant food needs to be upgraded

Posted by on 17 Jun. 2020

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Comment from Hotel Management

26 Jun. 2020 by The Grosvenor

Hello, Thank you for your review. Kind regards

4 out of 5
Convenient for what I needed. Stayed there before and will do so again.

Posted by on 15 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by c

Thank you so much for the feed back and staying with us, look forward to your next visit. Regards Chris

3 out of 5
Property felt run down, but did provide cheap accommodations in a central location

Posted by , from Auckland on 24 Mar. 2020

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4 out of 5

Posted by on 20 Mar. 2020

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4 out of 5
Great staff in bar and restaurant. Food was ample and great quality.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by c

Thank you so much for your positive feedback, we hope to see you again. Regards Chris

4 out of 5
The historic nature of the building was interesting

Posted by on 21 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by Lavinia F

Thank you for staying with us. We appreciate your feedback.

4 out of 5
Great Please to stay at a reasonable price, Clean and tidy

Posted by on 28 Jan. 2020

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5 out of 5
The design mixing old and retro. A quiet spot with perfect facilitys

Posted by on 3 Jan. 2020

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4 out of 5
Liked the space of the room. There was however no cartoon channel & smelt like the bedding had a urine smell the whole night while trying to sleep.

Posted by , from Ashburton on 2 Jan. 2020

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4 out of 5

Posted by on 31 Dec. 2019

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About the The Grosvenor

Location 26 Cains Terrace, Timaru,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 1787 square feet (166 square meters) and includes conference space. The business-friendly The Grosvenor also features a casino, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Timaru hotel is smoke free.

  • 49 guestrooms or units
  • 3 conference rooms
  • 1787 sq ft of conference space
  • 166 sq m of conference space
  • Casino
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Timaru (TIU-Richard Pearse) (12.7 km / 7.9 mi)
  • Train station: Timaru Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

The Grosvenor offers 49 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

TGB - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place.Contactless check-out is available.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13.00 and NZD 24.00 for adults, NZD 13.00 and NZD 24.00 for children (approximately)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor Hotel Timaru
  • Grosvenor Timaru
  • The Grosvenor Hotel
  • The Grosvenor Timaru
  • The Grosvenor Hotel Timaru

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.