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Crowne Plaza Christchurch by IHG

4.5 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for Crowne Plaza Christchurch by IHG

Bar (on property)
Property amenity
Junior Suite, 1 King Bed (Living Area)
Point of interest
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available
  • Room service
The current price is AU$165
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
764 Colombo Street, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Isaac Theatre Royal
    ‪2 min walk‬
  • Hagley Park
    ‪10 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, City View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View (High Floor)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible (Low Floor)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible (Low Floor)

1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Christchurch

A luxury stay in the heart of Christchurch awaits you at Crowne Plaza Christchurch by IHG. Within steps you'll find Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Market Place Restaurant, serves Modern European cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 3122 square feet (290 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Christchurch City Centre hotel include Hagley Park and Canterbury Museum.

What's nearby

  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.0 km
  • Isaac Theatre Royal - 2 min walk - 0.2 km
  • Cathedral Square - 3 min walk - 0.3 km
  • Christchurch Casino - 6 min walk - 0.6 km
  • Hagley Park - 10 min walk - 0.9 km

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪Market Place Restaurant - ‬1 min walk
  • ‪Sakimoto - ‬5 min walk
  • ‪Child Sister - ‬4 min walk
  • ‪OGB Bar & Café - ‬7 min walk
  • ‪The Last Word - ‬2 min walk

About this property

Crowne Plaza Christchurch by IHG

Luxury hotel with 2 restaurants and fitness centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3122 square feet (290 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the luxury Crowne Plaza Christchurch by IHG. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Conference rooms
  • 3122 sq ft of conference space
  • 290 sq. m of conference space
  • Built in 2017
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 25 for children
  • Uncovered self-parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Frequently asked questions

What is the cancellation policy at Crowne Plaza Christchurch by IHG?

Crowne Plaza Christchurch by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Christchurch by IHG?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Christchurch by IHG on 7 Sept 2025 start from AU$164.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Christchurch by IHG?

Yep, Crowne Plaza Christchurch by IHG has a secured uncovered self car park with in/out privileges for NZD 25 per night.

Are there any beaches close to Crowne Plaza Christchurch by IHG?

The closest beach to Crowne Plaza Christchurch by IHG is New Brighton Beach (9.4 km).

Does Crowne Plaza Christchurch by IHG serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Crowne Plaza Christchurch by IHG?

No, Crowne Plaza Christchurch by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Christchurch by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Christchurch by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Christchurch by IHG?

No, only service animals are allowed.

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, really nice bathroom with space to put my toiletries, very well equipped with iron, good numbers or coat hangers, safe etc. Nice bar and restaurant space. My room was too cold and I couldn’t get it warm enough either evening. Not good when I’d come in chilled from outside. Other members of my family had the same experience. I’d have liked the temp at abo . The control would not stay on heat mode, it kept flipping to heat standby. It warmed up overnight the first night so was ok in the morning and I didn’t complain.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine Florence Warland

.
Stayed 8 nights in Apr 2025

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities
More than delivered on my expectation….
Stayed 1 night in Jun 2025

6/10 Okay

Rachel

Liked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Willem

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet. Worth coming just for that. The rooms are very good. The only down side is the air is dry - but that’s probably a Christchurch thing.
Stayed 9 nights in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great-almost

Hotel room was very clean, staff was great, however, there is a lot of local construction projects, Jackhammers started at 7am and did not stop until 7pm. This may change in the future.
Stayed 1 night in May 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handily located hotel with on- site dining. Car parking is an extra cost.
Stayed 2 nights in May 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious and comfortable. The location is convenient, with many food options and the hotel is short walk to Cathedral Square.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

8/10 Good

Parsa, Hamilton

Stayed 2 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay here. The staff were lovely. We would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The inability of staff being able to efficiently check in 2 customers on Sunday afternoon was very annoying. It took over 20 minutes for 2 staff to check in 2 guests while I waited simply to collect my luggage - something which only required a minute of attention. When there is a backlog of people waiting it's probably not a good idea to be trying to sell guests on the hotel's loyalty programme.
Stayed 1 night in May 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a wonderful area of the city that is so proudly rebuilding itself
Stayed 1 night in Jan 2024

10/10 Excellent

Dan, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Shozo

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Apr 2025

10/10 Excellent

Treena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a handy location to plenty of shopping and dining options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Amenities
Modern, good location, tidy and clean, great staff
Stayed 3 nights in Apr 2025

8/10 Good

Peter, McCrae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, room quite small and dining like a 2 star pub requires dramatic improvement
Stayed 3 nights in Apr 2025

8/10 Good

Victor T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location, room size, and cleanliness -- all excellent. Food quality (at breakfast) a bit average. Given location (next to the Convention Center) and size, hotel is a destination for large bus groups... but location makes it attractive for central city cultural offerings and museums.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie, Broulee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. Was there for an event at Te Pae and it was so close. Lots of great dining options close by and the room was clean and quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable central quiet clean good facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

P s

Stayed 1 night in Apr 2025