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4.4 out of 5

"This was a really nice,pleasant place to stay.Quiet but well looked after.The restaurant meals were very good quality and the service was excellent. I ... " More

By a verified traveller on Sun 04 Jul 2021

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Hotel Description

A luxury stay in Christchurch awaits you at Peppers Clearwater Resort Christchurch. Within steps you'll find Clearwater Golf Club and The Groynes. Highlights at this romantic hotel include in-room washers/dryers, free WiFi, and LCD TVs.

All 70 individually decorated rooms feature cable TV, in-room massages, and safes. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include bathrobes and free toiletries, while premium bedding and pillow menus invite a good night's rest. Down comforters, hair dryers, and phones are also available.

The restaurant, The Lakes Restaurant, is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 2 outdoor tennis courts and golf course as well as access to golf lessons and a driving range. 1356 square feet (126 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

Within a 20-minute drive of this 4.5-star Northwood hotel, attractions include Christchurch Casino and Christchurch Public Hospital.

Room (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$215* Per night/room 28 Oct. - 29 Oct.

Villa, Lakeside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa (Quay)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room (LakeView)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Quay)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lakefront Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Peppers Clearwater Resort Christchurch ratings based on 285 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Clearwater Resort Christchurch

Everyone (121) Couples (143) Business (1) Family (25)
1 out of 5
For $270 a night it was not good value. The Lakeview room we were given at first was filthy and the carpet had not been vacuumed. All the cupboards, furniture etc had either smudges, food particles, fingerprints, dust and furniture was old, grubby and stained. The staff were good and moved us to an inferior class room that seemed adequate but in the light of day it was only slightly better. We got comp breakfast for one morning nothing of the price we paid. My son has not stopped coughing for two days and I put that down to the dust and possibly carpet mites from the first room. Really disappointed that we were not contacted by a supervisor in regards to this issue. Cam Wotif help or do I just take this to small claims?

Posted by on 20 Jul. 2021

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5 out of 5
This was a really nice,pleasant place to stay.Quiet but well looked after.The restaurant meals were very good quality and the service was excellent. If there was one small complaint it would be that we found the bathroom quite cold(though we stayed on a very cold and frosty weekend.

Posted by on 4 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Peppers Clearwater

Kia Ora, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Reservations

3 out of 5
I use to run events at this place and it was the place to stay. Staff use to be so helpful and there was a proudness towards the venue. This is why i chose to stay personally. I was very disappointed in the room with paint coming off the walls cracked tiles and water leeks in the corner of the roof. Also disappointing was the attitude of front staff i did not receive the friendly and welcoming service of years gone by.

Posted by on 9 Jun. 2021

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Comment from Hotel Management

5 Jul. 2021 by Peppers Clearwater

Kia Ora, Thank you for taking the time to provide feedback on your recent stay. The issues you raised have been addressed with the respective departmental managers and additional training implemented accordingly. This is not up to our usual standard and I apologise for any disappointment you experienced during your stay. Kind Regards, Reservations

4 out of 5
The facilities at Peppers Clearwater are great. There was a little wear and tear around the flat (but we are comparing this visit to our last one 20 years ago).

Posted by on 25 Apr. 2021

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Comment from Hotel Management

8 May 2021 by Peppers Clearwater

Kia Ora, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Reservations

5 out of 5
The accommodation is on a gorgeous park like setting. I would highly recommend this place and It will be my go to place when I am in Christchurch. It is so close to everything if you are driving. You basically don’t need to go any where as they have a great restaurant and also room service, the food is wonderful and a good serving of it at a great price. It was very enjoyable.

Posted by on 25 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by Peppers Clearwater

Kia Ora, Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon. Regards, Reservations

4 out of 5
The lake view and cliseness to the airport. Glad to return to visit herr

Posted by on 25 Mar. 2021

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Comment from Hotel Management

27 Mar. 2021 by Peppers

Kia Ora, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Reservations

5 out of 5
Peace and quiet was great and watching people play golf

Posted by on 7 Mar. 2021

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Comment from Hotel Management

12 Mar. 2021 by Peppers Clearwater Resort

Kia Ora, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Reservations

3 out of 5
Room a long way from reception. Had to carry bags up 2 flights of stairs. Room was clean but had some weird design issues (1) the heater blows directly onto the bed (2) the cupboard with the bar fridge barely fits the fridge and it was hard to open (3) no coffee/tea facilities (4) the shower streams up the whole room (5) there was no notice that there was loud construction happening directly next door. On the positive side, they has cable TV with lots of channels.

Posted by , from Melbourne on 9 Oct. 2020

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Comment from Hotel Management

10 Oct. 2020 by Peppers Clearwater

Kia Ora Ryan, Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported and our team will certainly address this issue. This is not up to our usual standard and I apologise for any disappointment you experienced during your stay. Kind Regards, Balaji Raj Duty Manager

5 out of 5
The property and rooms are beautiful. Very close to the airport and priced well.

Posted by , from Hamilton, NZ on 26 Aug. 2020

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Comment from Hotel Management

27 Aug. 2020 by Peppers Clearwater

Dear Donna, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Reservations

5 out of 5
Absolutely loved the room ! The view was AMAZING!!! And the reception staff were extremely lovely and helpful! Will be back

Posted by on 26 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by Claudia - Reservations

Thank you for your lovely feedback. We're glad you enjoyed the view! We hope to see you back again sometime soon!

About the Peppers Clearwater Resort Christchurch

Location Clearwater Avenue, Christchurch, 8051

Property Features

Peppers Clearwater Resort Christchurch offers its guests a golf course and outdoor tennis courts. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 1356 square feet (126 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Peppers Clearwater Resort Christchurch. Free self parking is available. This 4.5-star Christchurch hotel is smoke free.

  • 70 guestrooms or units
  • 6 buildings
  • 1356 sq ft of conference space
  • 126 sq m of conference space
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Peppers Clearwater Resort Christchurch offers 70 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Christchurch hotel provides complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Washer and dryer
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

The Lakes Restaurant - Overlooking the golf course, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 30 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Christchurch Clearwater Resort
  • Christchurch Peppers Clearwater Resort
  • Christchurch Resort
  • Clearwater Christchurch
  • Clearwater Resort Christchurch
  • Peppers Clearwater
  • Peppers Clearwater Christchurch
  • Peppers Clearwater Resort
  • Peppers Clearwater Resort Christchurch
  • Resort Christchurch
  • Peppers Clearwater Hotel Christchurch
  • Peppers Clearwater Resort Christchurch Hotel
  • Peppers Clearwater Resort Christchurch Christchurch
  • Peppers Clearwater Resort Christchurch Hotel Christchurch

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Hotel property is rated 4 star plus.

Official New Zealand Rating provided by Qualmark®

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.