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4.5 out of 5

"Room a long way from reception. Had to carry bags up 2 flights of stairs. Room was clean but had some weird design issues (1) the heater blows directl ... " More

By a verified traveller on Fri 09 Oct 2020

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Hotel Description

A luxury stay in Christchurch awaits you at Peppers Clearwater Resort Christchurch. You'll be steps from Clearwater Golf Club and 2.5 km (1.6 mi) from Willowbank Wildlife Reserve. Highlights at this romantic hotel include in-room washers/dryers, free WiFi, and LCD TVs.

All 70 individually decorated rooms feature cable TV, in-room massages, and safes. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include bathrobes and free toiletries, while premium bedding and pillow menus invite a good night's rest. Down comforters, hair dryers, and phones are also available.

The restaurant, The Lakes Restaurant, is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 2 outdoor tennis courts and golf course as well as access to golf lessons and a driving range. 1356 square feet (126 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4.5-star Northwood hotel include Orana Wildlife Park and University of Canterbury.

Room (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$162* Per night/room 23 Oct. - 24 Oct.

Villa, Lakeside

Bed Count 1 King Bed Maximum Occupancy 5 Max

Villa (Quay)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room (LakeView)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Quay)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lakefront Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Clearwater Resort Christchurch ratings based on 293 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Clearwater Resort Christchurch

Everyone (127) Couples (149) Business (1) Family (22)
3 out of 5
Room a long way from reception. Had to carry bags up 2 flights of stairs. Room was clean but had some weird design issues (1) the heater blows directly onto the bed (2) the cupboard with the bar fridge barely fits the fridge and it was hard to open (3) no coffee/tea facilities (4) the shower streams up the whole room (5) there was no notice that there was loud construction happening directly next door. On the positive side, they has cable TV with lots of channels.

Posted by , from Melbourne on 9 Oct. 2020

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Comment from Hotel Management

10 Oct. 2020 by Peppers Clearwater

Kia Ora Ryan, Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported and our team will certainly address this issue. This is not up to our usual standard and I apologise for any disappointment you experienced during your stay. Kind Regards, Balaji Raj Duty Manager

5 out of 5
The property and rooms are beautiful. Very close to the airport and priced well.

Posted by , from Hamilton, NZ on 26 Aug. 2020

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Comment from Hotel Management

27 Aug. 2020 by Peppers Clearwater

Dear Donna, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Reservations

5 out of 5
Absolutely loved the room ! The view was AMAZING!!! And the reception staff were extremely lovely and helpful! Will be back

Posted by on 26 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by Claudia - Reservations

Thank you for your lovely feedback. We're glad you enjoyed the view! We hope to see you back again sometime soon!

4 out of 5
The stairs were slippery and my parents had near miss. It was nice apart from that but maintenance like this is critical for looking after your guests

Posted by , from Christchurch on 20 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Peppers Clearwater Resort

Kia Ora, Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. In regards to the slippery stairs, we take measures to place slippery sign boards but due to nature of open resort its challenging to dry stairs during wet winters at all times. We are glad we were able to enjoy a great stay and we hope to have the opportunity to welcome you back to Peppers Clearwater Resort again soon. Regards, Reservations

4 out of 5

Posted by on 15 Mar. 2020

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4 out of 5
The setting was beautiful, being surrounded by the greenery of the golf course.

Posted by on 2 Mar. 2020

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2 out of 5
Bathroom floor was black with dirt. Other areas need a tidy up. Dinner was awful and table service not great. Had wine spilt over table on pouring a glass - napkin etc needed replaced. . Needs a good clean in room. We were disappointed with our stay. Lovely location and views.

Posted by on 1 Mar. 2020

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5 out of 5

Posted by on 25 Jan. 2020

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5 out of 5

Posted by on 8 Jan. 2020

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5 out of 5

Posted by on 18 Dec. 2019

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About the Peppers Clearwater Resort Christchurch

Location Clearwater Avenue, Christchurch, 8051

Property Features

Peppers Clearwater Resort Christchurch offers its guests a golf course and outdoor tennis courts. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 1356 square feet (126 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Peppers Clearwater Resort Christchurch. Free self parking is available. This 4.5-star Christchurch hotel is smoke free.

  • 70 guestrooms or units
  • 6 buildings
  • 1356 sq ft of conference space
  • 126 sq m of conference space
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Christchurch Intl. Airport (CHC) (8.2 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Peppers Clearwater Resort Christchurch offers 70 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Christchurch hotel provides complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Washer and dryer
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

The Lakes Restaurant - Overlooking the golf course, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 30 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Christchurch Clearwater Resort
  • Christchurch Peppers Clearwater Resort
  • Christchurch Resort
  • Clearwater Christchurch
  • Clearwater Resort Christchurch
  • Peppers Clearwater
  • Peppers Clearwater Christchurch
  • Peppers Clearwater Resort
  • Peppers Clearwater Resort Christchurch
  • Resort Christchurch
  • Peppers Clearwater Hotel Christchurch
  • Peppers Clearwater Resort Christchurch Hotel
  • Peppers Clearwater Resort Christchurch Christchurch
  • Peppers Clearwater Resort Christchurch Hotel Christchurch

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This Hotel property is rated 4 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.