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4.6 out of 5

"We loved the spaciousness and overall first class amenities kids loved the pool and we all loved the spa valet service was a novelty too. " More

By a verified traveller on Sun 09 Feb 2020

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Hotel Description

A luxury stay in the heart of Christchurch awaits you at Heritage Christchurch. Within a 20-minute stroll, you'll find popular places like Christchurch Casino and Christchurch Public Hospital. Highlights at this Victorian hotel include an indoor swimming pool, and in-room kitchens and washers/dryers.

TVs with satellite channels are featured in all 35 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Kitchens come equipped with refrigerators, microwaves, and stovetops, and minibars provide free refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Dining areas, sitting areas, and DVD players are also available.

Enjoy the fitness center, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of valet parking.

With a stay at this 4.5-star Christchurch City Centre hotel, you'll be 1.6 km (1 mi) from Hagley Park and 3.6 km (2.2 mi) from AMI Stadium.

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$121* Per night/room 3 Jun. - 4 Jun.

Suite, 2 Bedrooms, Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Heritage Christchurch ratings based on 188 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Heritage Christchurch

Everyone (110) Couples (54) Business (1) Family (27)
5 out of 5
We loved the spaciousness and overall first class amenities kids loved the pool and we all loved the spa valet service was a novelty too.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Astrid Hay

Dear Guest, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay and Hotel's amenities! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

4 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Astrid Hay

Dear Guest, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

5 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Astrid Hay

Dear Guest, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

5 out of 5
Historic building which was renovated to a magnificent standard hotel. Music from bar area too loud if your room was above or facing the front .

Posted by on 1 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Astrid Hay

Dear Guest, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay and found our Hotel magnificent! The OGB Bar is not owned by Heritage Christchurch, but we will make sure to pass on your feedback to the proprietor; our apologies for the inconvenience! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

5 out of 5
Characterful hotel, with pleasant staff and prompt service. Great central location

Posted by on 22 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Astrid Hay

Dear Guest, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay and found the staff pleasant, and location great! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

3 out of 5
Rooms and service were fine however there was no hot water in the morning so cold shower to start the NY. The hotel also did not tell us when booking that a band would be playing music into the early hours of the morning.

Posted by on 1 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Astrid Hay

Dear Nicola, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We do apologize for any inconvenience caused due to live band - the OGB bar is owned by a separate proprietor, and we will make sure to pass your feedback to him! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

5 out of 5
Friendly staff, lovely rooms, we got upgraded which was even better, there is a nice wee bar in the building, everything was perfect!

Posted by , from Melbourne on 29 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Astrid Hay

Dear Ash, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. It is wonderful to know that you found our staff friendly, and our split-level Suites lovely! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

5 out of 5

Posted by on 6 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Astrid Hay

Dear Guest, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

4 out of 5
Beautifully grand, well appointed, perfect for our weekend. Some aspects are starting to look a little tired ie bathrooms, windows.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

4 Oct. 2019 by Astrid Hay

Dear Guest, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay and found the Old Government Building that houses Heritage Christchurch beautifully grand! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

5 out of 5

Posted by on 27 Sep. 2019

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Comment from Hotel Management

4 Oct. 2019 by Astrid Hay

Dear Guest, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

Property Features

As a guest of Heritage Christchurch, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Heritage Christchurch. Parking is available for a fee. This Victorian Christchurch hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Built in 1906
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Christchurch (CHC-Christchurch Intl.) (11.3 km / 7 mi)
  • Train station: Christchurch Railway Station (4.3 km / 2.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Heritage Christchurch offers 35 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and DVD players. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Christchurch hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include free minibar items and safes. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside reception hours must use an intercom situated at the main hotel entrance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Guestrooms are only accessible via stairs. Elevators are not available. Guests who may encounter issues with stairs should contact this property in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 20 per night
  • Late check-out fee: NZD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Christchurch Heritage
  • Heritage Christchurch
  • Heritage Hotel Christchurch
  • Christchurch Heritage Hotel
  • Heritage Christchurch Hotel Christchurch
  • Heritage Christchurch Hotel
  • Heritage Christchurch Hotel
  • Heritage Christchurch Christchurch
  • Heritage Christchurch Hotel Christchurch

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.