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4.7 out of 5

"I love that this was steps away from the front door of the airport. Meticulously clean. I loved the coffee machine. The staff are lovely, so convenien ... " More

By a verified traveller on Fri 20 Jan 2023

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Hotel Description

At Novotel Christchurch Airport, you'll be connected to the airport and 0.6 km (0.4 mi) from International Antarctic Centre. Highlights at this luxury hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Food Exchange, serves international cuisine and is open for breakfast, lunch, and dinner. Gourmet Bar is the hotel's own lobby lounge, serving drinks along with light fare. Business travelers can take advantage of conference space and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of valet parking.

Places within a 15-minute drive of this 4.5-star Christchurch Airport hotel include University of Canterbury and Mona Vale.

Superior Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max
AU$202* Per night/room 27 Feb. - 28 Feb.

Executive Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Novotel Christchurch Airport ratings based on 38 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Novotel Christchurch Airport

Everyone (17) Couples (9) Family (4)
5 out of 5
I love that this was steps away from the front door of the airport. Meticulously clean. I loved the coffee machine. The staff are lovely, so convenient.

Posted by on 20 Jan. 2023

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5 out of 5
Good, all-round hotel

Posted by on 2 Jan. 2023

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Comment from Hotel Management

10 Jan. 2023 by Talis

Good Morning Jo, Thank you for the feed back this is amazing to see and we do hope to see you back soon.

5 out of 5
So convenient to the airport, was very early on the morning and the staff were still so cheerful and helpful. Very nice comfortable romm

Posted by on 10 Dec. 2022

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Comment from Hotel Management

19 Dec. 2022 by Talis

Thanks for the great feed back Bruce we do hope to see you again next time your in Christchurch.

4 out of 5
We stayed here for a night before an early flight, it was good enough for that. I personally wouldn’t recommend if not for that reason. Not to say there was anything wrong with it, but there is much better out there if staying longer than a night.

Posted by on 19 Nov. 2022

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Comment from Hotel Management

21 Nov. 2022 by Talis

Thanks for the feedback Myles glad to see you enjoyed your stay and we do hope to see you again soon.

5 out of 5
We landed just after midnight and after getting through all the palava with 2 incredibly tired kids, we got to the hotel around 1.45am. We weren't the only family to arrive at the hotel at the same time. The gentleman who checked us in was efficient, friendly and SO helpful. We have friends coming over for Christmas and we have recommended the Novotel for when they land. So cool being able to see the runway as well in the morning

Posted by on 16 Nov. 2022

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Comment from Hotel Management

21 Nov. 2022 by Talis

Thanks Tim for the feedback this is so good to see and we glad you enjoyed your time and we hope to see you again.

4 out of 5
There was no shower gel in the bathroom so that wasn't helpful. Room booked for 4 people but only 2 towels given. Was a great hotel for a midnight flight. Definitely stay again

Posted by on 6 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Talis

Good Morning TonyThank you for the feedback and i am glad to see you enjoyed the majority of your stay. I will be taking these issues of the amenities in the room up with our House keeping Manager as these should have been updated prior to your arrival. I do hope we see you again though in the future.

5 out of 5
Perfect as a last stop before flying out. Efficiently laid out room with plenty of space to re-pack; very friendly staff; good choice of entertainment channels. Recommend checking parking arrangements before arriving. Finding the entrance could have been easier with more prominent signage.

Posted by on 2 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Talis

Thanks Heather for this great feed back we so glad you enjoyed your stay and we hope to see you again some time.

5 out of 5
Accommodation and restaurant

Posted by on 30 Oct. 2022

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Comment from Hotel Management

14 Nov. 2022 by Talis

Thanks Pamela for this great feed back we so glad you enjoyed your stay and we hope to see you again some time.

4 out of 5
We stayed here for one night before an early flight. The international terminal is less than 5 minutes walk from the hotel’s front door and baggage trolleys are available. The room was very clean, modern and comfortable. Room service dinner was delicious. Staff were friendly and helpful. We would have liked to pay our accommodation fee upfront and pay for room service extras via credit card on the menu website, for a faster checkout at 4am, as the front desk seems to get a bit busy before flights.

Posted by on 2 Oct. 2022

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Comment from Hotel Management

17 Oct. 2022 by Talis

Thanks for this amazing feedback Nina, we will look in to express check out for all guests to see if we can make the check out experience any easier for the early morning flights.

5 out of 5
Very clean, convenient and reasonably priced for an upmarket hotel. Would stay again in the future

Posted by on 27 Sep. 2022

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Comment from Hotel Management

27 Sep. 2022 by Talis

Thanks for the great feed back Jason we do hope to see you again soon.

About the Novotel Christchurch Airport

Location 30 Durey Road, Christchurch, NZ 7674

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Christchurch Airport. For a fee, parking is available. This 4.5-star Christchurch hotel is smoke free.

  • 200 guestrooms or units
  • 6 levels
  • 217 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Christchurch Railway Station (8.7 km / 5.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel Christchurch Airport offers 200 accommodations with minibars and safes. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Gourmet Bar - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 16
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 per person (approximately)
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Christchurch Airport Opening April 2019 Hotel
  • Novotel Opening April 2019 Hotel
  • Novotel Christchurch Airport Opening April 2019
  • Novotel Opening April 2019
  • Novotel Christchurch Airport Hotel
  • Novotel Christchurch Airport Christchurch
  • Novotel Christchurch Airport Hotel Christchurch
  • Novotel Christchurch Airport (Opening November 2019)

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.