A luxury stay in the heart of Christchurch awaits you at Fino Hotel and Suites. You'll find Christchurch Casino a few steps away and Hagley Park within a 10-minute stroll. Highlights at this family-friendly aparthotel include in-room kitchenettes, free WiFi, and balconies.
Each apartment is soundproofed and features a TV with digital channels, along with a living room, a dining area, and in-room childcare. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include bathrobes and designer toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A down comforter, free local calls, and a safe are also available.
This pet-friendly aparthotel offers free WiFi in public areas, a terrace, and a garden. Other amenities include a computer station, express check-out, and babysitting services. There's also the convenience of self parking.
Sights within a 10-minute walk of this 5-star Christchurch City Centre aparthotel include Isaac Theatre Royal and Christchurch Public Hospital is within 30 minutes.
Fino Hotel and Suites ratings based on 104 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Fino Hotel and Suites
Everyone (55)Couples (16)Family (30)
5 out of 5
Nice spacious rooms!
Posted by Carmen on 14 May 2022
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4 out of 5
The double bedroom apartment was spacious with comfortable beds. The kitchen needs some work as the stove didn’t work well and the kitchen had a somewhat unpleasant smell coming from the floor drain area. Staff were friendly and helpful.
Posted by Kate on 28 Jan. 2022
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4 out of 5
Posted by sonali on 9 Jan. 2022
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5 out of 5
We chose Fino Hotel and Suites for its pet friendly status. We had our small dog with us and the location is very convenient for walks. Reception staff were always friendly as we went in and out.
Posted by Adam on 3 Jan. 2022
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Comment from Hotel Management
5 Jan. 2022
by Ding - FDM
Dear Adam,
Thank you for such amazing comments, we are pleased you enjoyed your stay with us and the little one!
We look forward to seeing you again.
Best Regards,
Ding Wang - Front Desk Manager
5 out of 5
Lovely big room. The staff went above and beyond to help us with a work issue. Great parking rates.
Posted by a verified traveller on 17 Aug. 2021
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Comment from Hotel Management
24 Aug. 2021
by Ding
Dear Anonymous,
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We are looking forward to having you again as a guest in our hotel.
Best Regards,
Ding Wang
Front Desk Manager
5 out of 5
Posted by Gina on 23 Jul. 2021
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4 out of 5
Just one heater for large apartment and absolute minimum crockery
Posted by a verified traveller on 13 Jul. 2021
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Comment from Hotel Management
29 Jul. 2021
by Ding
Dear Anonymous,
We will take further action on the mentioned feedback, thank you for staying with Fino.
Best Regards,
Ding Wang
Front Desk Manager
4 out of 5
This was our second stay at Fino. Our first time was in a superior apartment and we couldn't fault it. It was clean and quiet. This time we had our small dog with us and we stayed in one of the "pet friendly" apartments. This apartment was very different - not clean and not quiet. I made two complaints during our week long stay about the mouldy shower and the noise between rooms. This apartment also has very marked walls and broken drawers. However, we very much appreciated being able to have our small dog stay with us and the park across the road was perfect for walks. The hotel staff are very welcoming and friendly. We would stay again with our dog but hope they can attend to the shower. My recommendation if you're planning to stay here is to book a superior apartment.
Posted by a verified traveller on 27 Jun. 2021
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Comment from Hotel Management
5 Jul. 2021
by Ding
Dear Anonymous,
Thank you for staying with us and sharing your experience.
Firstly, I am delighted to hear our service and location made your stay pleasant.
I have addressed the shower matter to the relevant department, and we will ensure this is actioned immediately.
Thank you again for sharing your stay experience.
Best Regards,
Ding Wang
Front Desk Manager
5 out of 5
The hotel is very convenient, just across the road from the Town Hall. There isn't any street parking but paid parking is available onsite for $5 or next door in an open carpark for $10 for 24 hours.
Posted by a verified traveller on 25 Jun. 2021
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Comment from Hotel Management
25 Jun. 2021
by Fino Staff
Dear Anonymous,
Thank you for the great comments and ratings! I am glad that you have loved our facilities and our location met your expectations.
Kind regards,
4 out of 5
I liked the size of bedroom, kitchen & lounge room. The staff was friendly & helpful.
Posted by a verified traveller on 17 May 2021
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Comment from Hotel Management
18 May 2021
by Fino Team
Dear Anonymous,
I am glad that you have loved our facilities and thank you for recognizing the excellent work our team does. We look forward to welcoming you back in the future.
Kind regards,
Fino Hotel and Suites offers its guests a terrace, multilingual staff, and a garden. A computer station is on site and WiFi is free in public spaces. The luxury Fino Hotel and Suites also features dry cleaning/laundry services, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Fino Hotel and Suites was completed in July 2016. This 5-star Christchurch aparthotel is smoke free.
Train station: Christchurch Railway Station (5.4 km / 3.4 mi)
Parking: Self parking available for a surcharge
Room Amenities
Fino Hotel and Suites offers 52 accommodations with safes and bathrobes. Rooms open to balconies. These individually decorated accommodations have separate living rooms. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room kitchenette
Private balcony
Dining room
Living room
Pillowtop beds
Television
Digital channels
Refrigerator (full size)
Microwave
Stove
Electric kettle
Kitchenware
Luxury bedding
Down blanket
Shower
Housekeeping (daily)
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Heating
Unique decor
Free tea bags/instant coffee
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
The front desk is open during the following times:
Monday - Sunday: 7:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Sunday: 7:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for NZD 50.0 per night.
Pet Policy
Pets: NZD 60 per accommodation, per stay
Maximum 2 per room (weight limit: 110 lbs)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
Children stay free
Parking height restrictions apply
Pets allowed in specific rooms only
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
UnionPay
Events/parties not allowed
Debit cards not accepted
Staffed front desk
Smoke detector
LGBTQIA friendly
Children stay free: Maximum age 5
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: NZD 10.00 per day (in/out privileges)
Pet fee: NZD 60 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: NZD 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fino Hotel christchurch
Fino christchurch
Fino Hotel
Best Western Plus Fino Hotel Suites
Fino Hotel Christchurch
Fino Hotel
Fino Christchurch
Apartment Fino Hotel and Suites Christchurch
Christchurch Fino Hotel and Suites Apartment
Apartment Fino Hotel and Suites
Fino Hotel and Suites Christchurch
Best Western Plus Fino Hotel Suites
Fino Hotel Suites
Fino
Fino Hotel Suites
Fino And Suites Christchurch
Fino Hotel and Suites Aparthotel
Fino Hotel and Suites Christchurch
Fino Hotel and Suites Aparthotel Christchurch
You should know
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
Qualmark
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 5 stars.
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Frequently Asked Questions
Fino Hotel and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.
Fino Hotel and Suites uses enhanced cleaning measures, and offers contactless check-in. A professional cleaning service is used.
On-site self-parking (NZD 10.00 per day; includes in/out privileges)
The closest beach to Fino Hotel and Suites is New Brighton Beach (8.5 km).
You bet! With amenities like babysitting services, as well as childcare services in the guestrooms, it's no surprise Fino Hotel and Suites is a hit with families.
No, Fino Hotel and Suites does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
