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4.2 out of 5

"Good location, handy to the town hall where we had our conference " More

By a verified traveller on Sat 22 Feb 2020

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Hotel Description

A luxury stay in the heart of Christchurch awaits you at Fino Hotel and Suites. You'll find Christchurch Casino a few steps away and Theatre Royal within a 10-minute stroll. Highlights at this family-friendly property include in-room washers/dryers, free WiFi, and balconies.

Each apartment is soundproofed and features a living room, a dining area, and a TV. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. In-room childcare, a down comforter, and free local calls are also available.

This pet-friendly apartment building offers free WiFi in public areas, a terrace, and a garden. Other amenities include a 24-hour business center and laundry facilities. There's also the convenience of self parking.

Places within a 30-minute walk of this 5-star Christchurch City Centre property include Hagley Park and Christchurch Public Hospital.

Superior Suite 2 Bedroom

Bed Count 2 King Beds Maximum Occupancy 5 Max
AU$117* Per night/room 6 Sep. - 7 Sep.

Corporate Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Standard Suite 2 bedroom - Pet Friendly

Bed Count 2 King Beds Maximum Occupancy 5 Max

Standard Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Penthouse Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Fino Hotel and Suites ratings based on 81 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fino Hotel and Suites

Everyone (49) Couples (9) Family (23)
5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Ding - FDM

Dear Anonymous, Thank you for sharing your stay experience. We are pleased to know you had an enjoyable stay. Best Regards, Ding Wang Front Desk Manager

5 out of 5
Good location, handy to the town hall where we had our conference

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Ding - FDM

Dear Anonymous, Thanks for the amazing review, I am happy to know that you found our location to be great! We look forward to welcoming you back in the future. Best Regards, Ding Wang Front Desk Manager

5 out of 5
It was spacious, clean and great for a family. The bed was extremely comfortable.

Posted by , from Sydney on 17 Dec. 2019

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Comment from Hotel Management

2 Feb. 2020 by Ding - FDM

Dear Maria, Thank you for the great comments and ratings! I am glad that you have loved our facilities and rooms! Our team looks forward to welcoming you back in future. Best Regards, Ding Wang - FDM

4 out of 5
The room is quit small and there is only 1 bath room for 2 bedrooms apartment, which is really inconvenient

Posted by on 28 Nov. 2019

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2 out of 5
Breakfast was noted to be from 7-10am, got down there for 9am and all packed away and told we can have something from the a la carte menu which was far less value and content than the buffet that we paid for in our room rate. Stains on the carpets, grime i the shower/bathroom and veneer lifting on kitchen bench and sink. Very noisy, thin walls and noise from atrium. Linen clean however, and parking only $10/day.

Posted by , from Nelson on 20 Nov. 2019

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5 out of 5
Friendly staff.. close to shops and restaurants. Rooms were is excellent condition.

Posted by on 12 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by May Kosuge

Dear Anonymous, Thank you for the amazing 5 stars rating. We are glad to know you enjoyed your time with us at Fino Hotel. Kind regards,

5 out of 5
Great location and big rooms so felt spacious ...within walki g distance to town casino shops

Posted by on 6 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Fino Team

Dear Anonymous, Thank you for the great comments and ratings! I am glad that you have loved our facilities and our location met your expectations. Kind regards,

5 out of 5
Lovely dining and variety of food on menu. Clean rooms

Posted by on 1 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Fino Team

Dear Anonymous, Thank you for the amazing 5 stars rating. We are glad to know you enjoyed your time with us at Fino Hotel. Kind regards,

5 out of 5

Posted by on 24 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by May

Dear Anonymous, Thank you for taking the time to rate Fino Hotel& Suites. Kind regards,

4 out of 5
it was great location, lovely room, but it could have been a bit cleaner

Posted by on 6 Oct. 2019

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About the Fino Hotel and Suites

Location 87 Kilmore Street, Christchurch, 8013

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and a garden are also featured at the luxury Fino Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Fino Hotel and Suites was completed in July 2016. This 5-star Christchurch apartment is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • Built in 1996
  • Childcare (surcharge)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Christchurch Intl. Airport (CHC) (9.8 km / 6.1 mi)
  • Train station: Christchurch Railway Station (5.3 km / 3.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Fino Hotel and Suites offers 52 accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated accommodations have separate living rooms. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Pillowtop beds
  • Television
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Unique decor
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 5:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets: NZD 40 per accommodation, per stay
  • Maximum 2 per room (weight limit: 110 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 10.00 per day (in/out privileges)
  • Pet fee: NZD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fino Hotel christchurch
  • Fino christchurch
  • Fino Hotel
  • Best Western Plus Fino Hotel Suites
  • Fino Hotel Christchurch
  • Fino Hotel
  • Fino Christchurch
  • Apartment Fino Hotel and Suites Christchurch
  • Christchurch Fino Hotel and Suites Apartment
  • Apartment Fino Hotel and Suites
  • Fino Hotel and Suites Christchurch
  • Best Western Plus Fino Hotel Suites
  • Fino Hotel Suites
  • Fino
  • Fino And Suites Christchurch
  • Fino Hotel and Suites Apartment
  • Fino Hotel and Suites Christchurch
  • Fino Hotel and Suites Apartment Christchurch

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.