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 Christchurch •1 Room
 Christchurch • 1 Room
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Heartland Hotel Cotswold

3.5-star property
88-96 Papanui Road, Christchurch, 1800 796 370
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4.0 out of 5
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See all 128 wotif Reviews

"Absolutely loved the refurbishment, lovely clean, modern decor. Warm, clean and well thought out spaces. Comfy beds. Staff were super friendly. Will b ... " More

By a verified traveller on Wed 09 Aug 2023

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Hotel Description

Scenic Hotel Cotswold puts you in the heart of Christchurch, within a 20-minute stroll of Christchurch Casino and Mona Vale. Highlights at this Victorian hotel include a restaurant, an outdoor swimming pool, and free self parking.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10 AM.

With a stay at this 3.5-star Merivale hotel, you'll be 1.8 km (1.1 mi) from Canterbury Museum and 2.5 km (1.6 mi) from Christchurch Public Hospital.

Economy Room, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$128* Per night/room 1 Oct. - 2 Oct.

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Scenic Hotel Cotswold ratings based on 128 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Scenic Hotel Cotswold

Everyone (61) Couples (28) Business (1) Family (27)
2 out of 5
Room was mouldly, hairs throughout bathroom, room smelt very bad, fridge didnt work, hairdryer didnt work correctly, mattress was uncomfortable, outdoor stairs were not gritted and were icy, heater in bathroom didnt work. Breakfast was good tho. Our room was surrounded by residents staying, no parking near room. Very old room not upgraded in anyway. Wont be staying again. Not many good things to report here.

Posted by on 13 Aug. 2023

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Comment from Hotel Management

14 Aug. 2023 by The Cotswold team

Hi RyanThank you for bringing these issues to our attention, and we're very sorry that we missed the mark on this occasion. Your experience is far below the standard that we strive to deliver.We hope that you will give our fully refurbished rooms a try on your next visit.Warm regardsThe Cotswold team

5 out of 5
Absolutely loved the refurbishment, lovely clean, modern decor. Warm, clean and well thought out spaces. Comfy beds. Staff were super friendly. Will be back again.

Posted by on 9 Aug. 2023

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Comment from Hotel Management

10 Aug. 2023 by The Cotswold Team

Thank you very much, Katie, for the fantastic review! The staff will be overjoyed to read your feedback.We look forward to welcoming you back.Kind regards,The Cotswold Team

4 out of 5
Lovely spacious unit heated bathroom floor. Limited parking near units

Posted by on 23 Jul. 2023

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Comment from Hotel Management

23 Jul. 2023 by The Cotswold team

Many thanks for the positive review, Ron.We hope to see you again soon.Warm regardsThe Cotswold team

4 out of 5
Awesome place to stay will be better once everything is done

Posted by on 8 Jul. 2023

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Comment from Hotel Management

9 Jul. 2023 by The Cotswold team

Thanks for the positive review, Joshua! We're not too far from having everything finished; next up is the restaurant, which starts in August.We look forward to showcasing the hotel to you once the refurb is complete!Warm regardsThe Cotswold team

5 out of 5
I can't recommended this hotel enough. I travelled from Queenstown to visit my mother. The staff went above and beyond to assist. Check-in was extremely welcoming. The room was perfect and worked well for all my comings and goings. I will be visiting a few more times over the coming weeks and without doubt will not look elsewhere for my accommodations. Excellent hotel

Posted by on 21 Jun. 2023

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Comment from Hotel Management

22 Jun. 2023 by The Cotswold team

Thanks so much for the lovely review Matt, that's amazing! We're so glad that you had a great stay with us.We can't wait to host you again on your next visit!Warm regardsThe Cotswold team

5 out of 5

Posted by on 8 Jun. 2023

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Comment from Hotel Management

29 Jun. 2023 by Hunar Chhikara

Thank you Raewyn for 5 star review and choosing Scenic Hotel Cotswold. We look forward to welcome you again. Kind regards, Team Cotswold

4 out of 5
Every thing superb. Except at dinner, we were not provided seperate dining table, eventhough vacant. Lady staff helped us a lot at dinner

Posted by on 28 Mar. 2023

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Comment from Hotel Management

30 Mar. 2023 by The Cotswold team

Dear RakeshThank you for your feedback regarding your recent hotel stay. We apologise for not providing a separate dining table during dinner, despite the availability of vacant tables. However, we are glad to hear that our staff were helpful. We will address this matter with our team to ensure a better dining experience for our guests. We appreciate your comments and hope to welcome you back soon.Warm regardsThe Cotswold team

3 out of 5
Room wasnt the same as advertised. Mold on bath. Broken bathroom door handle, Table wobbly, TV kept cutting out.

Posted by on 26 Jun. 2022

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Comment from Hotel Management

29 Jun. 2022 by Ajay

Dear Ms Llyod, Thank you for taking the time to place feedback on your recent stay with us at the Heartland Hotel Cotswold. You have our sincere apologies that your stay wasnt very comfortable and the décor of the room did not meet your expectations, we are about to undergo a refurbishment which will see this updated to a modern new look. We hope to see you again on your next trip to Christchurch. Warm regards, Ajay Mani, Front Office Manager

5 out of 5
Hotel was very quiet. The rooms were nice and big as was the bathroom. Would definitely stay at this hotel again.

Posted by on 27 May 2022

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Comment from Hotel Management

17 Jun. 2022 by Hunar

Dear Anouska, Thank you for taking the time to place feedback on your recent stay with us at the Heartland Hotel Cotswold. We are delighted to hear that the size and calm of room and bathroom suited your needs. We hope to see you again on your next trip to Christchurch. Warm regards, Hunar Chhikara, Assistant Front Office Manager

1 out of 5

Posted by on 24 May 2022

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Comment from Hotel Management

13 Jan. 2023 by Team Cotswold

Sorry to hear that the hotel fell below your expectations, Glen. Warm regardsThe Cotswold team

About the Heartland Hotel Cotswold

Location 88-96 Papanui Road, Christchurch, 8014

Property Features

Scenic Hotel Cotswold offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at Scenic Hotel Cotswold. Free self parking is available. This Victorian Christchurch hotel is smoke free.

  • 77 guestrooms or units
  • 2 levels
  • Built in 1984
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Christchurch Railway Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Scenic Hotel Cotswold offers 77 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Refrigerator
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Heating
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Tudors Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. <

  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 28 for adults and NZD 14 for children
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heartland Cotswold
  • Heartland Cotswold Christchurch
  • Heartland Cotswold Hotel
  • Heartland Hotel Cotswold
  • Heartland Hotel Cotswold Christchurch
  • Heartland Hotel Christchurch

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.