Skip to main content
Beginning of main content
4.1 out of 5

"The room was clean and met our needs for the time we spent in it. The breakfast was delicious and set us up for the day. The staff were very obliging ... " More

By a verified traveller on Thu 01 Oct 2020

Enter dates to see availability

Hotel Description

Heartland Hotel Cotswold places you in the center of Christchurch, within a 30-minute stroll of Christchurch Casino and Canterbury Museum. Highlights at this Victorian hotel include a restaurant, an outdoor swimming pool, and free self parking.

TVs with satellite channels are featured in all 77 rooms, and you can enjoy free WiFi, free newspapers, and hair dryers. Refrigerators and round-the-clock room service make in-room dining convenient. Additionally, irons/ironing boards, desks, and free toiletries are available.

For a drink, you can stop by the hotel's own bar/lounge. Business amenities include a conference center, a meeting room, and a business center. Added amenities include free WiFi in public areas, a sauna, and a coffee shop/café. Full breakfast is available daily between 6:30 AM and 10 AM.

With a stay at this 3.5-star Merivale hotel, you'll be 2.5 km (1.6 mi) from Christchurch Public Hospital and 3 km (1.9 mi) from Riccarton House.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$101* Per night/room 10 Mar. - 11 Mar.

2 Bedroom Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heartland Hotel Cotswold ratings based on 102 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heartland Hotel Cotswold

Everyone (53) Couples (27) Business (1) Family (19)
4 out of 5

Posted by on 10 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

24 Feb. 2021 by Sunil S

Thank you for the great feedback.

4 out of 5
The room was clean and met our needs for the time we spent in it. The breakfast was delicious and set us up for the day. The staff were very obliging and friendly and nothing was too much trouble. The kids loved the outside setting and felt like they were in old fashioned England !! Really enjoyed our stay.

Posted by , from Dunedin on 1 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

12 Oct. 2020 by Satwinder

Wow, such a great feedback. We always try our best to make our guest's stay comfy & memorable. Will definitely pass this feedback to our team. Looking forward to host you with us in future.

5 out of 5
The whole place was great, amazing place, very comfy bed

Posted by on 9 Aug. 2020

Was this review helpful to you?
5 out of 5
Quiet and spacious. Value for money. Good for a family.

Posted by , from Timaru on 12 Jul. 2020

Was this review helpful to you?
4 out of 5
Friendly staff and lovely place. Wish it was a bit warmer because the kids begged me to go swimming. Was a bit cold in the rooms and bedding was not too warm. I had to put my jacket over me during the night.

Posted by , from Oamaru on 12 Jul. 2020

Was this review helpful to you?
2 out of 5
Confirmation from Wotif never came thought for our booking and at 9:30 at night with a very sick father at the hospital staff were so unhelpful and found our entire stay disappointing in a very aged suite.

Posted by on 29 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

1 Mar. 2020 by Simon

Kia ora, Thank you for the feedback We appreciate your comments and it is important to hear from our guests. Please accept our sincere apologies, it is never pleasant to hear that we did not meet a higher standard especially when you were here foe your father. Your feedback will be discussed with our team as a reminder of our services to be consistent and attentive. Once again I am sorry for this incident. Mga mihi

3 out of 5
It's Close to town and nice and quite. The rooms need a bit of work. The pool was closed while we were there which was disappointing.

Posted by on 9 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

15 Jan. 2020 by Satwinder

Kia Ora, Thanks for your feedback.We are in the process of an upgrade/renovate our hotel & we have completed 4 trial rooms. Please accept our sincere apologies for the inconvenience caused due to pool maintenance.

3 out of 5
Didn’t like the pool area being under maintenance the whole 3 days we were there the wifi was terrible it took a long time for things to load but the staff were awesome and helpful

Posted by on 4 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

9 Jan. 2020 by Satwinder

Our sincere apologies for the inconvenience caused due to pool maintenance.

5 out of 5

Posted by on 30 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Dec. 2019 by Satwinder

Thanks for staying with us. We appreciate your feedback! Looking forward to host you again...

5 out of 5

Posted by on 21 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Sep. 2019 by Satwinder

Kia Ora, We appreciate for your Feedback. Looking forward to host you again .

About the Heartland Hotel Cotswold

Location 88-96 Papanui Road, Christchurch, 8014

Property Features

Heartland Hotel Cotswold offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Tour/ticket assistance, barbecue grills, and complimentary newspapers in the lobby are also featured at the eco-friendly Heartland Hotel Cotswold. Free self parking is available. This Victorian Christchurch hotel is smoke free.

  • 77 guestrooms or units
  • 2 levels
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Christchurch International Airport (CHC) (9.5 km / 5.9 mi)
  • Train station: Christchurch Railway Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Heartland Hotel Cotswold offers 77 accommodations with complimentary newspapers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Tudors Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 28 for adults and NZD 14 for children (approximately)
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heartland Cotswold
  • Heartland Cotswold Christchurch
  • Heartland Cotswold Hotel
  • Heartland Hotel Cotswold
  • Heartland Hotel Cotswold Christchurch
  • Heartland Hotel Christchurch
  • Heartland Hotel Cotswold Hotel
  • Heartland Hotel Cotswold Christchurch
  • Heartland Hotel Cotswold Hotel Christchurch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing http://www.wotif.com/Christchurch-Hotels-Heartland-Hotel-Cotswold.h864140-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Christchurch-Hotels-Heartland-Hotel-Cotswold.h864140-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Christchurch-Hotels-Heartland-Hotel-Cotswold.h864140-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.