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3.9 out of 5

"Excellent stay and awesome buffet at the restaurant " More

By a verified traveller on Tue 02 Feb 2021

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Hotel Description

At Garden Hotel Christchurch you'll be within a 15-minute walk of The Palms and 1.5 km (0.9 mi) from Christchurch Golf Club. Highlights at this motel include a restaurant, free self parking, and a bar/lounge.

Flat-screen TVs with digital channels are featured in all 62 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Refrigerators, free local calls, and hair dryers are also available.

This business-friendly motel offers free WiFi in public areas, a business center, and a garden. Other amenities include a coffee shop/café, a snack bar/deli, and laundry facilities. Each morning continental breakfast is served between 12:30 PM and 1 PM.

Attractions within a 10-minute drive of this 3.5-star Shirley motel include Christchurch Casino and Christchurch Botanic Gardens.

Superior Studio, Non Smoking (Superior Motel)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$72* Per night/room 20 Mar. - 21 Mar.

Economy Studio, Non Smoking, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Suite, 1 Bedroom, Non Smoking, Kitchenette (Standard Family Motel)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Garden Hotel Christchurch ratings based on 124 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Garden Hotel Christchurch

Everyone (64) Couples (23) Family (37)
5 out of 5
Excellent stay and awesome buffet at the restaurant

Posted by , from Lower Moutere on 2 Feb. 2021

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Comment from Hotel Management

5 Feb. 2021 by Hana

Good morning Joanne, Thank you for leaving suh a wonderful review on tThe Garden Hotel and Restaurant. Our stall will be so please to hear this. We hope to see you again in the future. Kind regards, Hana Hotel Receptionist The Garden Hotel

4 out of 5
Room was fine .. however the information brochure was incorrect at meals.. the time you could get meals .. and the breakfast menu was out of date .. food was good though 😃

Posted by , from Geraldine Nz on 17 Jan. 2021

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Comment from Hotel Management

22 Jan. 2021 by Hana

Good Afternoon Christina, Thank you for your great and informative feedback on your stay, we sincerely appreciate it. We are currently in the middle of replacing all of our compendiums in the rooms with new and updated information. Unfortunately, your room’s compendium had not yet been replaced with the updated version at the time of your reservation. We apologise if this caused any inconvenience for you and your party. We appreciate your patronage and hope to see you again in the future. Kind regards, The Garden Hotel Reservations Team

5 out of 5
I liked it was convenient to the amenities we wanted. Clean and friendly staff. Very helpful when required.

Posted by , from Manukau on 29 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by JT

Thank you for your excellent Feedback!

4 out of 5
Like: location, nice beds, good shower, good temperature. Did not like: Wifi connection was weak and got disconnected often. Entry to the hotel was confusing the first time.

Posted by , from New Zealand on 21 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by JT

Thank you for your Feedback! Rest assured that we will review wifi infrastructure and signage for better navigation for our guests. Happy New Year!

3 out of 5
Basic accomodation for a quick overnight stay. Room is tired, was musty on entering, so had to open up all windows & run heatpumps to get air circulating.

Posted by , from Auckland on 13 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by JT

Thank you for your feedback. Rest assured we share your constructive feedback with our Housekeeping team to better improve our guests experience at The Garden Hotel.

4 out of 5

Posted by on 12 Sep. 2020

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Comment from Hotel Management

23 Oct. 2020 by Reservations Team

Thank you so much for your feedback on your recent stay. Kind Regards, Garden Hotel Reservations Team

5 out of 5
Great place to stay. Clean and easy to find with good distances to bar's and restaurants.

Posted by on 11 Sep. 2020

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Comment from Hotel Management

6 Oct. 2020 by Garden Hotel Reservation Team

Thank you for taking the time to provide feedback on your recent stay with us. We appreciate the positive response regarding your stay and will let our team know. We look forward to your next stay. Kind Regards, Garden Hotel Reservations Team

4 out of 5
It was a nice room. Numbers on the door could be a bit bigger to make it easier to see.

Posted by on 29 Aug. 2020

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Comment from Hotel Management

9 Sep. 2020 by Garden Hotel Reservation Team

Thank you for the constructive feedback. We do agree that the signage around the complex requires attention to ensure ease of access for our guests. We will undertake your suggestion in implementing changes to our signage, such as our room numbers. Thank you again.

1 out of 5
It’s like a staying in council home .Everything's are old.Very bed.

Posted by on 20 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Hotel Reservations Team

Good Morning, Apologies you did not enjoy your stay with us, it is a shame you did not bring this to our attention during your stay with us. The Hotel takes pride in offering great customer service, and our staff go the extra mile to ensure our guests enjoy their stay. We have many room types and room rates to suit ones budget on offer which may have been more suitable to your needs if we had known the room you chose was not up to your expectations. We do hope you consider us again- contact us to assist you with accommodation more suitable or a satisfying stay in Christchurch Kind Regards, Garden Hotel .

3 out of 5
We were put right down the back to the old rooms were we had to take our bags in the rain to the room we had no shelter inside the room was good little out dated but over all good for 1 night stays

Posted by on 23 Feb. 2020

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Comment from Hotel Management

13 Mar. 2020 by Reception

Good Afternoon, Thank you for posting your comments on your recent stay with us. On this occasion you chose to book the economy studio. These basic rooms are lower in price and suited to the budget conscious traveler. Rooms of this type are located at the rear of our complex. We do offer several other room types which may better suit you should you decide to re-book in the future. Feel free to contact hotel reception for more information, staff would be more than happy to provide recommendations based on your needs. We look forward to that opportunity. Kind Regards, Garden Hotel Reception

About the Garden Hotel Christchurch

Location 110 Marshland Road, Christchurch, 8061

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Garden Hotel Christchurch. Free self parking is available. This 3.5-star Christchurch motel is smoke free.

  • 62 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Christchurch International Airport (CHC) (12.8 km / 7.9 mi)
  • Train station: Christchurch Railway Station (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Garden Hotel Christchurch offers 62 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Christchurch motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 12:30 PM to 1 PM.

Garden Hotel Christchurch has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay
  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 17.50 for adults and NZD 17.50 for children (approximately)
  • Early check-in fee: NZD 35.00 (subject to availability)
  • Late check-out fee: NZD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Hotel Christchurch
  • Garden Christchurch

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.