Hotel Elms Christchurch, an Ascend Collection Hotel

4.0 star property

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the area

Christchurch

Hotel Elms Christchurch, an Ascend Collection Hotel places you steps from Papanui Road and within a 10-minute stroll of Northlands Shopping Centre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a conference centre, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4-property class Papanui hotel include Sumner Beach and Lyttelton Harbour.

What's nearby

  • Papanui Road - 1 min walk - 0.0 km
  • Northlands Shopping Centre - 7 min walk - 0.6 km
  • Saint Andrew's College - 11 min walk - 1.0 km
  • St George's Hostpital - 19 min walk - 1.7 km
  • Merivale Mall - 3 min drive - 2.2 km

Getting around

  • Christchurch Railway Station - 14 min drive
  • Christchurch International Airport (CHC) - 12 min drive

Restaurants

  • ‪Robert Harris Cafe - ‬12 min walk
  • ‪Noodle Union - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Elmwood Trading Company - ‬19 min walk

About this property

Hotel Elms Christchurch, an Ascend Collection Hotel

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Elms Christchurch, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Elms Christchurch, an Ascend Collection Hotel offers 96 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 18.50 to 30 for adults and NZD 18.50 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 42.5 per night.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 18.50 to 30 for adults and NZD 18.50 to 30 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 42.5 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property Registration Number Qualmark

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Elms
Quality Elms Christchurch
Quality Hotel Elms
Quality Hotel Elms Christchurch
Elms Hotel Christchurch
Quality Hotel Elms
Hotel Elms Christchurch Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection Hotel
Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

Frequently asked questions

What is the cancellation policy at Hotel Elms Christchurch, an Ascend Collection Hotel?

Hotel Elms Christchurch, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Elms Christchurch, an Ascend Collection Hotel?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Elms Christchurch, an Ascend Collection Hotel on 29 Mar 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Elms Christchurch, an Ascend Collection Hotel?

Yep, Hotel Elms Christchurch, an Ascend Collection Hotel has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Are there any beaches close to Hotel Elms Christchurch, an Ascend Collection Hotel?

The closest beach to Hotel Elms Christchurch, an Ascend Collection Hotel is Sumner Beach (14.1 km).

Is Hotel Elms Christchurch, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Elms Christchurch, an Ascend Collection Hotel is a hit with families.

Does Hotel Elms Christchurch, an Ascend Collection Hotel serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Elms Christchurch, an Ascend Collection Hotel?

No, but there's an airport shuttle that runs from 9 AM - 6 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel Elms Christchurch, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Elms Christchurch, an Ascend Collection Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Elms Christchurch, an Ascend Collection Hotel?

No, only service animals are allowed.

Hotel Elms Christchurch, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 333 out of 725 reviews
Rating 8 - Good. 301 out of 725 reviews
Rating 6 - Okay. 64 out of 725 reviews
Rating 4 - Poor. 19 out of 725 reviews
Rating 2 - Terrible. 8 out of 725 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Mohammed Shamil

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean 👌
Stayed 2 nights in Dec 2025

6/10 Okay

Patrick

Stayed 1 night in Dec 2025

10/10 Excellent

Cliffy

Great stay, beautiful hotel
Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 2 nights in Nov 2025

10/10 Excellent

Kara

Stayed 1 night in Oct 2025

10/10 Excellent

Hamish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was very good stay
Stayed 2 nights in Oct 2025

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful bathroom
Stayed 2 nights in Oct 2025

10/10 Excellent

Leo Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Stayed 3 nights in Oct 2025

8/10 Good

boby

Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room appeared clean, but we found food wrappers and nut shells under the bed, behind chair, etc. On the bright side, the place is modern, comfortable and staff very friendly and efficient.
Stayed 1 night in Sep 2025

10/10 Excellent

Jean

Stayed 2 nights in Sep 2025

8/10 Good

Haley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful, we love this hotel for the convenient parking of our wheelchair van, and easily accessible rooms. Affordable for our family, has everything we need.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Stayed 1 night in Sep 2025

10/10 Excellent

MARYN

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful staff ...everyone!
Stayed 3 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, modern and warm.
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lovely and clean, comfortable beds, great customer service, convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfy bed. Lovely staff and great restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Excellent restaurant on site
Stayed 1 night in Jul 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay, comfortable, clean room, great staff, easy check in and out and a delicious buffet breakfast. One waitress remembered that i had asked for GF bread on the first day so she asked if i would like some again when i came in for breakfast on the second day which was a lovely surprise that she took the time to remember me. And to top it all off they have included parking on site. 10 out of 10 would recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, was upgraded on check in, staff always helpful, comfortable bed and great shower. Added bonus free car parking good eating options close by
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
My stay was great, this place is clean and tidy, and secure.
Stayed 1 night in Apr 2025