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Novotel Christchurch Cathedral Square

4.5-star property
50 Cathedral Square, Christchurch, 1800 796 370
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4.4 out of 5
Excellent!
See all 187 wotif Reviews

"Being in the heart of the city was a distinct advantage. The hotel and service was 'spot on' for me so I thoroughly enjoyed my stay. Thanks to all con ... " More

By a verified traveller on Sat 27 Aug 2022

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Hotel Description

A luxury stay in the heart of Christchurch awaits you at Novotel Christchurch Cathedral Square. You'll find Isaac Theatre Royal a few steps away and Cashel Street Shopping Area within a 10-minute stroll. Highlights at this eco-certified hotel include a restaurant, a bar/lounge, and a conference center.

The restaurant, The Square Restaurant, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. The Square Bar is the hotel's own bar. 3767 square feet (350 square meters) of event facilities include 6 meeting rooms and conference space. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4.5-star Christchurch City Centre hotel include Christchurch Casino and Canterbury Museum.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$153* Per night/room 8 Oct. - 9 Oct.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Christchurch Cathedral Square ratings based on 187 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Christchurch Cathedral Square

Everyone (101) Couples (42) Business (3) Family (37)
4 out of 5

Posted by on 24 Jan. 2023

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4 out of 5

Posted by on 17 Oct. 2022

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5 out of 5
Being in the heart of the city was a distinct advantage. The hotel and service was 'spot on' for me so I thoroughly enjoyed my stay. Thanks to all concerned!

Posted by on 27 Aug. 2022

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5 out of 5
Perfect location close to the shops and Te Pae convention centre. The breakfasts were great - so many choices.

Posted by on 13 Aug. 2022

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5 out of 5
Perfect location, friendly,helpful staff.

Posted by on 17 Jan. 2022

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3 out of 5
Although very clean and tidy, the room for the 3 of us was quite small compared to other similar priced hotels we’ve stayed at.

Posted by on 8 Jan. 2022

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5 out of 5
Great location

Posted by on 25 Nov. 2021

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4 out of 5
Room was relatively dated, things in odd places, no tv remote and took 3 hours to resolve. Bathroom cavity door had no stop and was very difficult to open. Staff in dining area and bar were great, breakfast and restaurant food very good.

Posted by on 2 Aug. 2021

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2 out of 5
There was no hot water for an extended period which was very frustrating. And our room was booked for four people but only had two coffee cups , two teaspoons etc. We rang to request the extra two but the staff never delivered them.

Posted by on 25 Jul. 2021

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5 out of 5

Posted by on 13 Jul. 2021

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About the Novotel Christchurch Cathedral Square

Location 50 Cathedral Square, Christchurch, 8011

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Christchurch Cathedral Square. Parking is available for a fee. This 4.5-star Christchurch hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 2009
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Christchurch Railway Station (4.4 km / 2.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel Christchurch Cathedral Square offers 154 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

The Square Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Square Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 34 per person
  • Covered valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Cathedral
  • Novotel Cathedral Hotel
  • Novotel Cathedral Hotel Christchurch Square
  • Novotel Christchurch Cathedral Square
  • Novotel Christchurch Cathedral Square Hotel Christchurch
  • Novotel Christchurch Cathedral Square Hotel
  • Novotel Cathedral Square Hotel
  • Novotel Cathedral Square
  • Novotel Christchurch Cathedral Square Hotel
  • Novotel Christchurch Cathedral Square Christchurch
  • Novotel Christchurch Cathedral Square Hotel Christchurch

You should know

  • This hotel caters to LGBTQ+ guests.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.