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Novotel Christchurch Cathedral Square

4.5 star property

Photo gallery for Novotel Christchurch Cathedral Square

Exterior
Bar (on property)
Exterior
Executive Suite, 1 King Bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
50 Cathedral Square, Christchurch, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, Isaac Theatre Royal
    ‪2 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Christchurch

A luxury stay in the heart of Christchurch awaits you at Novotel Christchurch Cathedral Square. You'll find Isaac Theatre Royal a few steps away and Cashel Street Shopping Area within a 10-minute stroll. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, The Square Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Square Bar is the hotel's own bar. 3767 square feet (350 square metres) of event facilities include 6 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Christchurch City Centre hotel include Christchurch Casino and Canterbury Museum.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 2 min walk - 0.2 km
  • New Regent Street - 2 min walk - 0.2 km
  • Isaac Theatre Royal - 2 min walk - 0.2 km
  • Christchurch Casino - 10 min walk - 0.9 km

Getting around

  • Christchurch Railway Station - 12 min drive
  • Christchurch International Airport (CHC) - 19 min drive

Restaurants

  • ‪Market Place - ‬2 min walk
  • ‪The Church Brew Bar - ‬3 min walk
  • ‪Christchurch Tramway Restaurant - ‬3 min walk
  • ‪The Last Word - ‬4 min walk
  • ‪Sakimoto Japanese Bistro - ‬2 min walk

About this property

Novotel Christchurch Cathedral Square

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A fitness centre, multilingual staff, and ski storage are also featured at the luxury Novotel Christchurch Cathedral Square. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 13 levels
  • Conference rooms
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 2009
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Christchurch Cathedral Square offers 154 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Exterior
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 1,005 reviews
The price is AU$169
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Square Bar
  • The Square Restaurant

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (3,767 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 37 per person
  • Valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Frequently asked questions

What is the cancellation policy at Novotel Christchurch Cathedral Square?

Novotel Christchurch Cathedral Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Christchurch Cathedral Square?

As of 15 Apr 2026, prices found for a 1-night stay for 2 adults at Novotel Christchurch Cathedral Square on 29 Apr 2026 start from AU$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Christchurch Cathedral Square?

Yep, Novotel Christchurch Cathedral Square has secured covered valet parking for NZD 35 per night.

Are there any beaches close to Novotel Christchurch Cathedral Square?

The closest beach to Novotel Christchurch Cathedral Square is New Brighton Beach (9.3 km).

Is Novotel Christchurch Cathedral Square family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Novotel Christchurch Cathedral Square is a hit with families.

Does Novotel Christchurch Cathedral Square serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Novotel Christchurch Cathedral Square?

No, Novotel Christchurch Cathedral Square does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Christchurch Cathedral Square?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Christchurch Cathedral Square?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Christchurch Cathedral Square?

No, only service animals are allowed.

Is there a golf course on site at Novotel Christchurch Cathedral Square?

There isn't one on site, but Hagley Golf Course is a short 19-minute walk away.

Novotel Christchurch Cathedral Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
I did ask for a an empty cup they said I have to pay for it. I did ask if I could have a cup of coffee in the afternoon they said no you have to call room service even though I was in the lobby they said you have to pay for it. When time to leave we ask them to get us a taxi and we give them the name of the taxi they call the wrong one and we were late. Over all the experience I had in Auckland was great from everyone but not in Christ church it was a disappointment.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jelena

Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 1 night in Jan 2026

2/10 Terrible

Vishwanath

Stayed 1 night in Jan 2026

8/10 Good

Xiaomei, Sunnyvale

Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good facilities and friendly and helpful staff. Breakfast options good.
Stayed 1 night in Jan 2026

10/10 Excellent

TAE HONG

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From checkin in to check out, all perfect!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Gopinath, Centreville

Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, excellent breakfast, easy (paid) parking
Stayed 2 nights in Dec 2025

10/10 Excellent

Anne-Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price with buffet breakfast close to everything.
Stayed 1 night in Dec 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 ppl in superior twin is quite small. However, the staff and breakfast are excellent. The location is walkable around city center
Stayed 3 nights in Dec 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient
Stayed 1 night in Dec 2025

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Dec 2025

10/10 Excellent

Shohei

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Dec 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay but our electric bike was stolen on the 1st night. Double locked. Told the receptionist and he was going to look at video of area. Heard nothing.
Stayed 2 nights in Nov 2025

6/10 Okay

Pei Zhi

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

6/10 Okay

Anne T

Business traveller
The room was basic a bit old
Stayed 4 nights in Nov 2025

10/10 Excellent

Tracey, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , great location in central Christchurch clean tidy and peaceful !
Stayed 1 night in Nov 2025

8/10 Good

Myles

Stayed 1 night in Nov 2025

8/10 Good

Rachel

Stayed 1 night in Oct 2025

6/10 Okay

Lynette

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Stayed 3 nights in Oct 2025

6/10 Okay

Catherine Therese

Stayed 6 nights in Sep 2025

8/10 Good

Sonal

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Great staff, however dirty bed linen and an uncomfortable mattress made for an uncomfortable stay,
Stayed 4 nights in Oct 2025