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4.4 out of 5

"The location was perfect and stafv eere very friendly and welcoming " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

A luxury stay in the heart of Christchurch awaits you at Novotel Christchurch Cathedral Square. You'll find Theatre Royal a few steps away and Christchurch Casino within a 10-minute stroll. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

All 154 individually furnished rooms feature LED TVs with satellite channels, and you can enjoy WiFi, coffee/tea makers, and free local calls. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include free toiletries, while pillowtop beds and down comforters invite a good night's rest. Safes, hair dryers, and irons/ironing boards are also available.

The restaurant, The Square Restaurant, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Other amenities include a fitness center, WiFi in public areas, and a snack bar/deli. Buffet breakfast is available. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Christchurch City Centre hotel, you'll be 0.9 km (0.5 mi) from Canterbury Museum and 3.6 km (2.2 mi) from Riccarton House.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$98* Per night/room 31 Jul. - 1 Aug.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Christchurch Cathedral Square ratings based on 165 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Christchurch Cathedral Square

Everyone (93) Couples (39) Business (3) Family (30)
3 out of 5

Posted by on 7 Mar. 2020

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4 out of 5
The location was perfect and stafv eere very friendly and welcoming

Posted by on 3 Mar. 2020

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5 out of 5

Posted by on 21 Dec. 2019

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4 out of 5

Posted by on 10 Dec. 2019

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4 out of 5
Staff were all absolutely lovely and generous with their time. Excellent location

Posted by on 12 Oct. 2019

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4 out of 5

Posted by on 31 Jul. 2019

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4 out of 5

Posted by on 4 Jul. 2019

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5 out of 5
Beautiful and friendly staff, very clean. Very happy with everything thank you 😊

Posted by on 1 Jul. 2019

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5 out of 5
The service from the moment we stepped in the doorway to check out was nothing short of exceptional. First class service that has left a lasting impression. I cannot recommend Novotel Christchurch high enough!

Posted by on 5 Jun. 2019

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4 out of 5

Posted by on 15 May 2019

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About the Novotel Christchurch Cathedral Square

Location 50 Cathedral Square, Christchurch, 8011

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Christchurch Cathedral Square. For a fee, parking is available. This 4.5-star Christchurch hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 13 levels
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Deli
  • Ski equipment rentals
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Christchurch Intl. Airport (CHC) (10.4 km / 6.5 mi)
  • Train station: Christchurch Railway Station (4.4 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel Christchurch Cathedral Square offers 154 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 49-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Square Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 35 per night
  • Rollaway bed fee: NZD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Cathedral
  • Novotel Cathedral Hotel
  • Novotel Cathedral Hotel Christchurch Square
  • Novotel Christchurch Cathedral Square
  • Novotel Christchurch Cathedral Square Hotel Christchurch
  • Novotel Christchurch Cathedral Square Hotel
  • Novotel Cathedral Square Hotel
  • Novotel Cathedral Square
  • Novotel Christchurch Cathedral Square Hotel
  • Novotel Christchurch Cathedral Square Christchurch
  • Novotel Christchurch Cathedral Square Hotel Christchurch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.