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The Maisonette

0-star property
31 Challis Avenue, Potts Point, NSW 1800 796 370
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4.1 out of 5
Very good!
See all 90 wotif Reviews

"All good. Location,room,price. Third floor walkup not ideal but good exercise. " More

By a verified traveller on Wed 30 Oct 2019

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Hotel Description

The Maisonette places you in the center of Sydney, within just a 15-minute stroll of Woolloomooloo Wharf and Royal Botanic Gardens. Highlights at this Victorian hotel include a restaurant and in-room free WiFi.

This smoke-free hotel offers express check-in, express check-out, and a grocery store. Other amenities include WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 3-star Potts Point hotel include The Domain and Hyde Park.

The Maisonette ratings based on 90 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Maisonette

Everyone (52) Couples (27) Students (1) Family (9) Other (1)
5 out of 5
All good. Location,room,price. Third floor walkup not ideal but good exercise.

Posted by on 30 Oct. 2019

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Comment from Hotel Management

22 Nov. 2019 by The Front Desk Team

Dear Anonymous, Thank you for the fabulous rating. It is also great that you mention the stairs. Our property was built in 1929 when elevators were not common. Yes we agree, it is certainly great exercise though. We hope to see you again!

4 out of 5
It’s a cute, older style property with some renovations. Very clean and had friendly professional staff, we thought it was good value. Bathroom was super tiny. Nothing fancy but a comfortable and well priced bed in Potts Point. We would stay again.

Posted by on 28 May 2019

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5 out of 5

Posted by on 11 Apr. 2019

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3 out of 5

Posted by on 6 Feb. 2019

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5 out of 5
Great hotel and location for a night out. Very reasonably priced for a comfortable, clean hotel!

Posted by on 9 Dec. 2018

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4 out of 5

Great value, convenient location

Pros: Location
Cons: Iron and ironing board in the room would be good.
Location: Just off Macleay St Potts Point, close to Kings Cross Station.
Room was cosy but practical. Not much room to sit/work at a desk, but plenty of cafes nearby to use for working/reading etc.

Posted by on 8 Aug. 2018

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Comment from Hotel Management

31 Aug. 2018 by Sydney Lodges Team

Thank you for the great review of our hotel! and for the feedback on ironing boards. We are glad that you enjoyed your stay overall and hope to see you again very soon.

5 out of 5

Perfect location

easy walk from Kings Cross Station a beautiful neighbourhood

Posted by on 13 Jul. 2018

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Comment from Hotel Management

31 Aug. 2018 by Sydney Lodges Team

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

3 out of 5

Tiny room

Pros: Great location.
My room was so small the door scraped the single bed when opening and closing. there was no bedside table, no ensuite, so for the money I was expecting better.

Posted by , from Adelaide on 21 Oct. 2017

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4 out of 5

NIce place, near to Kings Cross Station

Pros: clean and quiet place to sleep and rest
Location: Kings Cross Station, walking to the Sydney Botanical Gardens
Near to every place, good price by night. Charming hotel staff attention. Good neighborhood. Good shops in the surroundings. Safe to walk at every time.

Posted by , from San Francisco, CA on 22 May 2017

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4 out of 5

Pleasant clean hotel

Pros: Great location
Cons: They need to provide face wash cloths
Location: Close to everything
A quiet basic hotel. Clean and tidy. Close to public transport and lots of great cafes

Posted by , from Tahmoor on 30 Jan. 2017

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About the The Maisonette

Location 31 Challis Avenue, Potts Point, NSW 2011

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have WiFi for a fee. The Maisonette also features tour/ticket assistance, laundry facilities, and a convenience store. Free self parking is available. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Built in 1929
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Convenience store
  • ATM
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Offsite parking discounted rates available

Transport

  • Train station: Sydney Circular Quay Station (2.9 km / 1.8 mi)
  • Metro station: Kings Cross Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

The Maisonette offers 21 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • LCD television
  • Refrigerator
  • Coffee maker
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning

Food & Drink

The Maisonette has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8 AM - 6:30 PM
  • Sunday - Sunday: 9:00 AM - 2:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 6:30 PM
  • Sunday - Sunday: 9:00 AM - 2:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

WiFi is limited to 500 MB per room, per day.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 24 (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maisonette Hotel
  • Maisonette Hotel Potts Point
  • Maisonette Potts Point
  • The Maisonette Hotel
  • The Maisonette Hotel
  • The Maisonette Potts Point
  • The Maisonette Hotel Potts Point

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.