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4.0 out of 5

"The aircon didn’t get cold. I had to sleep without any sheets on me, it was that warm. The bin in the bathroom wasn’t empty from the last tenants. " More

By a verified traveller on Tue 29 Nov 2022

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Hotel Description

Rydges Parramatta places you steps from Rosehill Gardens Racecourse and within a 20-minute stroll of Sydney Speedway. Highlights at this hotel include 2 restaurants, 3 bars/lounges, and an indoor swimming pool.

The restaurant, Stock Cafe, is open for breakfast, lunch, and dinner. Enjoy the gym, spa tub, and sauna. Added amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Rosehill hotel include University of Western Sydney Parramatta Campus and Westfield Parramatta Shopping Centre.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$163* Per night/room 4 Dec. - 5 Dec.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Rydges Parramatta ratings based on 423 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Parramatta

Everyone (254) Couples (57) Family (71)
3 out of 5
The aircon didn’t get cold. I had to sleep without any sheets on me, it was that warm. The bin in the bathroom wasn’t empty from the last tenants.

Posted by on 29 Nov. 2022

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4 out of 5
Night duty reception were very helpful. The duty manager responded swiftly when I reported the air con wasn’t functioning and although it wasn’t able to be fixed, I was able to open the windows slightly to let in cool night air. The duty manager also fetched us towels quickly after I mentioned that we had none in the room. She was very respectful, courteous and polite. A hotel book with the usual information on hotel services and amenities would have been helpful.

Posted by on 27 Nov. 2022

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4 out of 5
it was good, only thing let it down was the aircon was poor in the room, so it was very hot and stuffy, (hallway was cooler) other wise it was comfy, good food, and good martinis!!

Posted by on 24 Nov. 2022

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2 out of 5
No light bulb in bed side lamp, broken coffee cups , terrible and very loud air conditioning unit. Poor food options for dining.

Posted by on 21 Nov. 2022

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2 out of 5
My husband and I had not spent a night away together in 5yrs we were really looking forward to this stay but were very quickly disappointed. Had a quick shower before going to an event but when we got back there was no hot water to take another shower, there were only two of us staying. The air con was stuck on heat! The room was so hot we had headaches, we had to walk in the corridor to feel cool. Would definitely not recommend staying here.

Posted by on 16 Oct. 2022

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Comment from Hotel Management

19 Nov. 2022 by Rydges

Hi Belinda,Thanks for taking the time to provide feedback on your recent stay. It was concerning to hear that your room was not up to our usual high standard. This is not the lasting impression that we strive to achieve for our guests. Thanks for bringing this to our attention and we will follow this up with our maintenance team. Kind regards,The Rydges Parramatta team

2 out of 5
Felt like I was sleeping on a highway. Very loud in the rooms. Extra charges for everything including coffee at included breakfast.

Posted by on 7 Oct. 2022

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Comment from Hotel Management

15 Oct. 2022 by Rydges

Hi Matt,Thanks for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us. We have rooms located away from the road should you choose to stay with us again.Kind Regards,The Rydges Parramatta team

5 out of 5
Rooms are clean & in good condition. No price list or amenities book in the room to order room service. Loud dance music in the courtyard until 10pm was not appreciated.

Posted by on 25 Sep. 2022

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Comment from Hotel Management

15 Oct. 2022 by Rydges

Hi Michele,Thanks for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us. Thanks for the perfect score! We are sorry if the raceday was too noisy for your stay. We hope to see you again soon.Kind Regards,The Rydges Parramatta team

3 out of 5
When I stay at a premium hotel such as Rydges I expect to be checked in by a real person NOT a terminal I do not use the self service queue at a supermarket

Posted by on 22 Sep. 2022

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Comment from Hotel Management

15 Oct. 2022 by Rydges

Hi Richard,Thanks and we appreciate your feedback.

4 out of 5
Thank you

Posted by on 12 Sep. 2022

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3 out of 5
my sister in laws suite has a massive water leak near the window causing a lot of mould to grow, the cracks in the ceiling and floor tiles in both rooms made the rooms seem quite run down and un-maintained.

Posted by on 8 Sep. 2022

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Comment from Hotel Management

22 Sep. 2022 by Rydges

Hi Kirra,Thanks for taking the time to provide feedback on your recent stay. It was concerning to hear that your stay was not up to our usual high standard. This is not the lasting impression that we strive to achieve for our guests. Thanks for bringing this to our attention and our sincere apologies for your experience.Kind regards,The Rydges Parramatta team

Property Features

As a guest of Rydges Parramatta, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. The business-friendly Rydges Parramatta also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Rydges Parramatta was completed in July 2016. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney Camellia Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Rydges Parramatta offers 151 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2016.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Stock Cafe - This restaurant serves breakfast, lunch, and dinner.

Steeds Club Grill and Bar - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Rydges Parramatta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 29.50 for adults and AUD 12.00 for children (approximately)
  • Airport shuttle fee: AUD 90 per person (one-way)
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parramatta Rydges
  • Rydges Hotel Parramatta
  • Rydges Parramatta
  • Rydges Parramatta Hotel Rosehill
  • Rydges Parramatta Rosehill
  • Rydges Parramatta Hotel
  • Rydges Parramatta Hotel
  • Rydges Parramatta Rosehill
  • Rydges Parramatta Hotel Rosehill

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.