4.3 out of 5

"Hotel was nice and clean, great breakfast, close to shops. One particular staff who worked at the sport bar underneath the hotel, was quite rude. Hus ... " More

By a verified traveller on Tue 21 Aug 2018

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Hotel Description

Rydges Parramatta places you steps from Rosehill Gardens Racecourse and within a 20-minute stroll of Sydney Speedway. Highlights at this hotel include 2 restaurants, 3 bars/lounges, and an indoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 151 rooms feature free WiFi, coffee/tea makers, and hairdryers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, phones, irons/ironing boards, and desks are available.

The restaurant, Stock Cafe, is open for breakfast, lunch, and dinner. Enjoy the fitness centre, spa tub, and sauna. Added amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Rosehill hotel include University of Western Sydney Parramatta Campus and Westfield Parramatta Shopping Centre.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$135 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Rydges Parramatta ratings based on 1,083 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Parramatta

Everyone (619) Couples (205) Business (12) Family (241)
5 out of 5
Great service. Really comfortable beds. Convenient pub and restaurant downstairs so we really enjoyed our day.

Posted by on 18 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Rydges

Thanks for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us and hope to see you again soon. Kind Regards,

2 out of 5
We were put in room with adjoining door and the conversations of those in the next room made it difficult to relax and sleep. Even when we put on the tv to help settle we were very conscious of other guests and if we spoke they could hear us, as we heard them. We have never had this experience and will never stay in a room like that again. No movie channels for those who are not into sports. Really embarrassed about cocaroaches around feet at 'The Post' bar at outside table. 1st table down ramp and it was next to a big drain. Please check that out as it wasn't very pleasant and I had invited a friend and she sat with legs up.

Posted by on 18 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Rydges

Thanks for taking the time to provide feedback on your recent stay. It was concerning to hear that your stay was not up to our usual high standard. We are happy to allocate you a room without an interconnecting door. Your comments regarding pests in the Post bar will be addressed immediately. Thanks for bringing this to our attention and our sincere apologies for your experience. Kind regards,

3 out of 5
I stay regularly as it’s generally well worth it. Very disappointed with breakfast. Waited 20 min for eggs, bacon not cooked properly, no pastries, fruit was poor. Paid $30, worth $10 this time around.

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Rydges

We appreciate your review of our hotel. We are so happy that your stay is usually enjoyable. Please see the front office manager during your next stay for complimentary breakfast. We apologize that it was not up to our usual high standard. Kind regards,

2 out of 5
The shower floor was putrid. The cleanliness of the lounge was dirty as was the window sill. Although we were on the 5th floor the road noise was terrible

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Rydges

Thanks for taking the time to provide feedback on your recent stay. It was concerning to hear that your room and the bathroom was not up to our usual high standard. Thanks for bringing this to our attention and sincere apologies for your experience. Kind regards,

5 out of 5
Great restaurant, bigger than average rooms, cosy bed, clean, handy location and free parking! :-)

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Rydges

We thank-you for your wonderful review of our hotel. We are grateful that your experience was a positive one. We hope you will stay with us again. Kind regards,

5 out of 5
The location was perfect for a concert at the qudos arena and they even had a shuttle pock us up from the hotel and drop us back after it finished

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Rydges

We appreciate your lovely review of our hotel. We are so happy that your stay was enjoyable. It is wonderful that you enjoyed our shuttle service to your event. We hope you will stay with us again for your next event. Kind regards,

1 out of 5
Nothing unique, room was clean. But staff service was dreadful in all areas, buffet breakfast was an overpriced joke

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Rydges

Thanks for taking the time to leave us a review. We are happy that you enjoyed our clean rooms. We apologize for your experience with our staff and the breakfast. Your comments will be passed onto all staff to ensure this is improved. Kind regards,

3 out of 5
Friendly staff and room clean apart from the kettle which had a smelly, mouldy liquid in it. One lift was broken for the duration of my 2 night stay and the stairwell was not accessible. Also the window in my room leaked in the storm wetting sofa and carpet

Posted by on 13 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Rydges

We thank-you for your wonderful review of our hotel. We apologize about the kettle in your room and your leaking window. We will address these issues with our maintenance department. Our lift needed a major repair and is now fixed. We hope you will stay with us again. Kind regards,

3 out of 5
Good location, and room was overall clean. Staff were not at counter to check us in at 7:30pm on a Friday night. Had to go and find them ourselves. Window sill and carpet near the window in our room was all wet from a storm that had just passed through. Our bed was short sheeted which is totally unacceptable! Very disappointed with our overall stay.

Posted by , from Sydney on 9 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Rydges

Thanks for taking the time to leave us a review. We do apologize for your experience. There was a major storm on the afternoon you arrived with flooding in a lot of the hotel areas. Our staff were doing the best they could for all our guests. It is concerning to hear that your bed was not made correctly and this will be followed up with our housekeeping department immediately. Kind regards,

5 out of 5
Was really good, everything was neat and well presented. Only issue was the room didn't have a hairdryer.

Posted by on 5 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Rydges

We thank-you for your wonderful review of our hotel. We are grateful that your experience was a positive one. We do provide hairdryers in every room. Please contact reception if you need anything next time you stay with us. Kind regards,

Property Features

As a guest of Rydges Parramatta, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. The business-friendly Rydges Parramatta also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Rosehill hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (26.3 km / 16.3 mi)
  • Train station: Sydney Camellia Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Rydges Parramatta offers 151 forms of air-conditioned accommodation with minibars and coffee/tea makers. 42-inch Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2016.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.

Stock Cafe – This restaurant serves breakfast, lunch and dinner. Open daily.

Steeds Club Grill and Bar – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 29.50 for adults and AUD 12.00 for children (approximately)
  • Airport shuttle fee: AUD 70 per person (one-way)
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Parramatta Hotel
  • Rydges Parramatta
  • Rydges Parramatta Rosehill
  • Rydges Parramatta Hotel Rosehill

You should know

  • Rydges Parramatta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.