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4.1 out of 5

"very good room, very clean and comfortable, very good value for money and great location property would benefit by tidying up exterior mowing lawns, ... " More

By a verified traveller on Sun 07 Feb 2021

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Hotel Description

At Neutral Bay Lodge you'll be within a 20-minute stroll of Kirribilli House and Luna Park. Highlights at this Art Deco hotel include in-room free WiFi, free Internet, and LCD TVs.

All 19 rooms feature DVD players, coffee/tea makers, and safes. Minibars, irons/ironing boards, and free toiletries are also available.

This smoke-free hotel offers free WiFi in public areas, a library, and a garden. Other amenities include laundry facilities, a computer station, and barbecue grills. There's also the convenience of limited parking.

With a stay at this 3-star Neutral Bay hotel, you'll be 3.7 km (2.3 mi) from Taronga Zoo.

Budget Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$64* Per night/room 9 Mar. - 10 Mar.

Twin Room, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

King Room, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Neutral Bay Lodge ratings based on 186 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Neutral Bay Lodge

Everyone (127) Couples (28) Business (3) Students (2) Family (29)
4 out of 5
very good room, very clean and comfortable, very good value for money and great location property would benefit by tidying up exterior mowing lawns, gardening etc

Posted by on 7 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by NBL Management

Hi Dear, Thank you for your feedback. Kind Regards,

4 out of 5
The buildings is over a hundred years old but has been thoughtfully renovated. However, I had a problem with a broken window latch - exposing me to a lot of noise and some coldness my first night. When I mentioned the problem to staff next day they immediately and adequately addressed the issue.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by NBL Management

Dear Guest, Thank you for your understanding about our issue with the window. We do our best to maintain our heritage building as comfortable as possible for our guests. Warm Regards,

3 out of 5

Posted by on 13 Mar. 2020

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4 out of 5

Posted by on 1 Mar. 2020

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5 out of 5
Great location close to ferry & bus. Very good value for money in budget lodge.

Posted by , from Melbourne on 26 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by NBL

Dear Keri, Thank you so much for your feedback, we are glad that you enjoyed your stay with us. Regards,

4 out of 5

Posted by on 21 Feb. 2020

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4 out of 5
Great location with easy access to Neutral Bay ferry and a few restaurants just down the hill. Large room, very clean just missing a chair for us oldies folks to sit on whilst watching TV. Wonderful to have the kitchen to use. Very pleasant receptionist upon arrival.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by NBL Management

Dear Guest, Thank you so much for your feedback. We'll take your comments into consideration to improve our service. Regards, NBL

3 out of 5
Clean & tidy. Receptionist not helpful. Insisted I sign a document stating incorrect accommodation fee ( $26 less then actual amount paid) everything else on document correct Hot little family room with own bathroom ... no air conditioning . No biscuits to go with tea/ coffee

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by NBL Mamangement

Dear Guest, The document that you signed the amount is not incorrect, is the price without the commission that we pay for the third party website. We just told you to don't worry about the price and nothing else. We offer coffee and tea facilities, but we don't say that we offer biscuits to go with that, even big hotel chains don't offer biscuits. We also don't advertise any air conditioner for all rooms, it says that we only have fans. We are sorry that you didn't enjoyed your stay, but we believe that we charge a really good price for the service and accommodation that we offer. Regards

4 out of 5
The only thing is that I woke up in the morning with a lot of dogs barking really close to me, and really loud

Posted by on 12 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by NBL Management

Dear Guest, We are very sorry that our neighbours dogs woke you up. Unfortunately our building is a heritage from 1908 and it's not sound proof. We hope that everything else was ok during your stay. Regards,

5 out of 5
Very good value for money.very well looked after for a old building. Communal kitchen has everything you need.

Posted by on 29 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by NBL Management

Dear Guest, We appreciate your review! We are happy that you have enjoyed your stay. Kind Regards,

Property Features

As a guest of Neutral Bay Lodge, you'll find a library, tour/ticket assistance, and barbecue grills. A computer station is on site and WiFi is free in public spaces. Neutral Bay Lodge also features a garden and laundry facilities. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 3 levels
  • Built in 1908
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Limited onsite parking

Transport

  • Airport: Sydney Airport (SYD) (20.9 km / 13 mi)
  • Train station: Sydney North Sydney Station (1.8 km / 1.1 mi)

Room Amenities

Neutral Bay Lodge offers 19 accommodations with DVD players and minibars. Guests can make use of the shared/communal kitchen. Bathrooms include showers and complimentary toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • Communal kitchen access
  • Minibar
  • LCD television
  • DVD player
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 7 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 7 PM will find an envelope containing their key, along with check-in instructions, in a box in front of the hotel's main entrance door.

The front desk at this property is open daily from 9 AM - 7 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Neutral Bay Lodge
  • Neutral Bay Lodge Hotel
  • Neutral Bay Lodge Neutral Bay
  • Neutral Bay Lodge Hotel Neutral Bay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.