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4.5 out of 5

"Very welcoming when arrived and its was close to the rocks " More

By a verified traveller on Sun 13 Dec 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Harbour Rocks Hotel Sydney MGallery. Within steps you'll find Museum of Contemporary Art and The Rocks Markets. Highlights at this boutique hotel include in-room free WiFi, free Internet, and LED TVs.

You can enjoy iPod docks, cable TV, and coffee/tea makers, featured in all 59 individually decorated rooms. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Minibars, free newspapers, and safes are also available.

The fine-dining restaurant, Tayim Restaurant & Bar, is open for breakfast, lunch, and dinner. Eric Bar is the hotel's own wine bar, serving drinks along with light fare. Other amenities include free wired Internet in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a short walk of this 5-star Sydney Central Business District hotel include Circular Quay and Overseas Passenger Terminal.

Room, 1 Queen Bed (Heritage)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$200* Per night/room 31 Jan. - 1 Feb.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed (Heritage)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds (Heritage)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Harbour Rocks Hotel Sydney MGallery ratings based on 459 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Harbour Rocks Hotel Sydney MGallery

Everyone (234) Couples (199) Business (1) Family (23)
5 out of 5
Very welcoming when arrived and its was close to the rocks

Posted by , from Shellharbour on 13 Dec. 2020

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Comment from Hotel Management

21 Dec. 2020 by Bridget, Duty Manager

Dear Mick, Thank you for taking the time to share your feedback. Your feedback is very important to us! We are glad you enjoyed our convenient location and will pass your compliments onto our staff. We hope to welcome you back to our hotel very soon! Kind Regards, Bridget van Dantzig.

4 out of 5
The hotel is in an excellent location and the rooms large and comfortable. The check-in process was a bit clunky and the bathrooms a tad on the cramped size given the size of the rooms. Breakfast was just OK. Charged $20/head for breakfast and as there is no buffet due to Covid-19 we had to order a-la-carte and the total cost of the breakfast we ordered was less than this.

Posted by , from Sydney on 7 Dec. 2020

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Comment from Hotel Management

21 Dec. 2020 by Bridget, Duty Manager

Dear Ross, Thank you for taking the time to share your feedback. Your feedback is very important to us! We are glad you enjoyed our convenient location and our rooms! Please accept our sincerest apologies regarding the Breakfast pricing. We are currently investigating this issue in order to prevent it happening in the future. Kind Regards, Bridget van Dantzig.

5 out of 5

Posted by on 29 Nov. 2020

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Comment from Hotel Management

21 Dec. 2020 by Bridget, Duty Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. Your feedback is very important to us. We are glad you enjoyed your stay with us! We hope to welcome you back to our hotel very soon. Kind Regards, Bridget van Dantzig.

5 out of 5
Wonderful location and fabulous staff. Awesome tea.

Posted by on 3 Mar. 2020

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5 out of 5
Excellent situation near the port and opera house.

Posted by on 25 Feb. 2020

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4 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Guest service Agent

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Samuel Park - Front Office Manager

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

5 out of 5
Beautiful historic building. Great location. Fantastic staff. We had such a lovely stay and were so well looked after

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Christy

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

5 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Christy

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Christy

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

About the Harbour Rocks Hotel Sydney MGallery

Location 34-52 Harrington Street, The Rocks, NSW 2000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the luxury Harbour Rocks Hotel Sydney MGallery. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the indoor pool at a partner property. This 5-star Sydney hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free wired Internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (17.5 km / 10.9 mi)
  • Train station: Sydney Circular Quay Station (1.5 km / 0.9 mi)
  • Metro station: Wynyard Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Harbour Rocks Hotel Sydney MGallery offers 59 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Tayim Restaurant & Bar - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Eric Bar - This wine bar serves light fare only. Happy hour is offered. Open daily.

Creperie Suzette - This café specializes in French cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 37 per person (approximately)
  • Self parking fee: AUD 50 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbour Hotel Sydney MGallery Collection
  • Harbour Rocks Hotel Sydney MGallery Sofitel
  • Harbour Rocks Sydney MGallery Collection
  • Harbour Sydney MGallery Collection
  • Harbour Hotel Sydney MGallery Sofitel
  • Harbour Rocks Sydney MGallery Sofitel
  • Harbour Sydney MGallery Sofitel
  • Harbour Rocks Sydney Mgallery
  • Harbour Rocks Hotel Sydney MGallery Hotel
  • Harbour Rocks Hotel Sydney MGallery The Rocks
  • Harbour Rocks Hotel Sydney MGallery by Sofitel
  • Harbour Rocks Hotel Sydney MGallery Hotel The Rocks

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.