4.5 out of 5

"Fabulous spot to stay, creative & warm interiors, wonderful lounge with comfy sofas & appealin stock of books, very friendly, helpful & authentic staf ... " More

By a verified traveller on Mon 13 Aug 2018

Enter dates to see availability

Hotel Description

A luxury stay in the heart of The Rocks awaits you at Harbour Rocks Hotel Sydney MGallery by Sofitel. Within steps you'll find Museum of Contemporary Art and Circular Quay. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LED TVs.

IPod docks, cable TV and coffee/tea makers are featured in all 59 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium linens invite a good night's rest. Additionally, free newspapers, safes and hairdryers are available.

The fine-dining restaurant, Scarlett Restaurant, is open for breakfast, lunch and dinner. Eric Bar is the hotel's own wine bar, serving drinks along with light fare. Additionally, you'll find free wired Internet in public areas, a 24-hour fitness centre and a coffee shop/café. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of car rentals on site.

Places within a short walk of this 5-star Sydney Central Business District hotel include The Rocks Markets and Overseas Passenger Terminal.

Room (Heritage)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$213 per night

Studio (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Superior Room (2 Single Size Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Heritage Deluxe Room, 1 King Size Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Heritage)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Harbour Rocks Hotel Sydney MGallery by Sofitel ratings based on 508 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Harbour Rocks Hotel Sydney MGallery by Sofitel

Everyone (253) Couples (232) Business (1) Family (23)
5 out of 5

Posted by on 14 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Jul. 2019 by Lauren Job, General Manager

Dear Anonymous, Thank you for your 5 star rating on Wotif. We appreciate you sharing your experience. Regards

4 out of 5
Excellent location to all The Rocks has to offer. Check-in was seamless and staff very helpful, especially to our needs. Room was comfortable, clean and suited our short stay. Ground floor room, facing the street can pick up some outside pedestrian noise and has limited privacy if you desire to have some natural daylight. The hotel has restaurant and a bar (Eric's), where you can select some tapas and a glass of wine. Limited space but well worth the visit. there are plenty of other options within 5 minutes walk Breakfast in the restaurant has enough choices for a pleasant start to the day. Handy location for pre or post cruise, easy walking distance, albeit slightly uphill from the cruise terminal. The hotel offers an alternative to some other larger hotels, it has historic character, charm and intimacy. Walking into the CBD and the main shopping area would take a comfortable 15 minute walk. We would definitely re-book for our next Sydney visit.

Posted by on 16 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

19 Jun. 2019 by Felicia Henry, Reservations Supervisor

Dear Anthony, Thank you for the time taken to give feedback of your recent stay! We pride ourselves in delivering stellar customer service and I will be sure to share your kind words with our team. Being in an active area of The Rocks, we understand you may experience some street noise when on the ground floor and we do sincerely apologise for this. I have passed your feedback onto our Maintenance Manager to seek our options in addressing this. We are also glad you enjoyed breakfast, our location and historical hotel charm. We look forward to welcoming you back again soon! Kind Regards, Felicia Henry Reservations Supervisor

5 out of 5

Posted by on 3 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

19 Jun. 2019 by Felicia Henry, Reservations Supervisor

Dear Anonymous, Thank you for your feedback. We look forward to welcoming you back again soon! Kind Regards, Felicia Henry Reservations Supervisor

5 out of 5
The staff, especially the young lady on reception (with arm in cast) were so friendly and accomodating. It’s what makes the difference. Hotel was quite charming too. The rooms aren’t huge but the location is great

Posted by on 27 May 2019

Was this review helpful to you?
Comment from Hotel Management

28 May 2019 by Lauren Job, General Manager

Dear Anonymous, Wow! Thank you so much for your review & 5/5 rating on Wotif. We appreciate your positive comments about our staff (Winnie) and location. We hope we can welcome you back soon. Regards

5 out of 5

Posted by on 12 May 2019

Was this review helpful to you?
Comment from Hotel Management

27 May 2019 by Lauren Job, General Manager

Dear Anonymous, Thank you for you 5/5 rating on Wotif. We hope we can welcome you back soon. Regards

5 out of 5
Great location. Staff were very friendly, loved the rustic decor and the very comfortable bed.

Posted by , from Gold Coast on 12 May 2019

Was this review helpful to you?
Comment from Hotel Management

27 May 2019 by Lauren Job, General Manager

Dear Maureen, Wow! Thank you so much for your 5/5 rating on Wotif. We are so pleased you enjoyed our location,decor & comfortable beds. We hope we can welcome you back soon! Regards

5 out of 5
Love the historic feel of this hotel. The restaurant was great.

Posted by on 25 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Mar. 2019 by Felicia Henry, Reservations Supervisor

Dear Anonymous, Wow! Thank you for your review & 5 star rating on Wotif. We hope we can welcome you back soon! Regards

3 out of 5
Only reason you would stay in this hotel is for the location which was perfect. Air condition needs upgrading in 3rd floor room (very hot day to be fair) set on 16 degrees still was room was muggy and hot. Old building was charming however rooms a bit bland for price we paid. No room service menu found in room (unsure whether there was room service or not, but did not bother asking staff) however plenty cafes/restaurants in surrounding area. Bed was very comfortable. View out of window was not that great - smallish window for room, obstructed views and most of time big ships were docked blocking Opera House view (not hotel's fault).Overall, bit disappointing as we didn't get the value for money we were looking for. Would I stay here again? Probably not, though if you don't care about harbour views and just care about location - this hotel would suit you fine.

Posted by , from Sydney on 2 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Mar. 2019 by Felicia Henry, Reservations Supervisor

Dear A, Thank you for taking time to share your feedback. I am very sorry for your experience with Air Conditioning Cooling. I am happy to share, we will now be servicing our units more often to ensure they continue to operate at their full potential. I am also sorry you were unable to locate our room service menu. You can now find our room service menu both on the TV and printed on the desk in each room. Please contact me directly if you would consider staying with us again as I can update your preferences with a Harbour View Room and so on. We hope to have the opportunity to welcome you back. Regards,

4 out of 5

Posted by on 25 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

31 Dec. 2018 by MP

Thank you for your feedback. Kind Regards, Management

4 out of 5

Posted by on 23 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

31 Dec. 2018 by MP

Thank you for the review. Kind Regards, Management

About the Harbour Rocks Hotel Sydney MGallery by Sofitel

Location 34-52 Harrington Street, The Rocks, NSW 2000

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury Harbour Rocks Hotel Sydney MGallery by Sofitel. The hotel can provide concierge services and wedding services. This 5-star The Rocks hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (13.2 km / 8.2 mi)
  • Train station: Sydney Circular Quay Station (1 km / 0.6 mi)
  • Metro station: Wynyard Station (0.7 km / 0.4 mi)
  • Parking:

Room Amenities

Harbour Rocks Hotel Sydney MGallery by Sofitel offers 59 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Scarlett Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Eric Bar – This wine bar only serves light fare. Happy hour is offered. Open daily.

Creperie Suzette – This Cafe specialises in French cuisine and serves breakfast, brunch, lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 37 per person (approximately)
  • Rollaway bed fee: AUD 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbour Rocks Hotel Sydney MGallery Collection
  • Harbour Hotel Sydney MGallery Collection
  • Harbour Rocks Sydney MGallery Collection
  • Harbour Sydney MGallery Collection
  • Harbour Rocks Hotel Sydney MGallery Sofitel
  • Harbour Hotel Sydney MGallery Sofitel
  • Harbour Rocks Sydney MGallery Sofitel
  • Harbour Sydney MGallery Sofitel
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.