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3.9 out of 5

"We had easy check in. The rooms were clean and fresh. The staff were friendly and helpful. Will definately book to stay there again. " More

By a verified traveller on Mon 01 Aug 2022

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Hotel Description

Castlereagh Boutique Hotel, Ascend Hotel Collection puts you in the center of Sydney, 0.4 km (0.2 mi) from Sydney Town Hall and 1.4 km (0.8 mi) from Circular Quay. Highlights at this boutique hotel include a restaurant, a bar/lounge, and a 24-hour business center.

The restaurant, Cello, is open for breakfast and lunch. Added amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also self parking, along with the convenience of an area shuttle.

Attractions within a 30-minute walk of this 4-star Sydney Central Business District hotel include Sydney Opera House and Sydney Harbour Bridge.

Double Room (Boutique)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$137* Per night/room 21 Aug. - 22 Aug.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room - Special

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room (1 Queen, 1 Single)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Castlereagh Boutique Hotel, Ascend Hotel Collection ratings based on 316 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Castlereagh Boutique Hotel, Ascend Hotel Collection

Everyone (229) Couples (35) Business (17) Students (1) Family (15) Other (1)
5 out of 5
Loved the new rooms

Posted by on 9 Aug. 2022

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5 out of 5
We had easy check in. The rooms were clean and fresh. The staff were friendly and helpful. Will definately book to stay there again.

Posted by on 1 Aug. 2022

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4 out of 5
Location,good price for city, basics sound for a short stay. Small room with small double bed.

Posted by on 29 Jul. 2022

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Comment from Hotel Management

30 Jul. 2022 by Armindo

Hi David, Thank you for your stay and your comments. In relation to the bed we do have larger rooms with a Queen bed. Please call for availability.

5 out of 5
Everything was great

Posted by on 15 Jul. 2022

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3 out of 5
Noisy rooms; staff couldn’t care less.

Posted by on 11 Jul. 2022

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2 out of 5
Very noisy with a function downstairs and the bedroom was hard to sleep in with a light coming through the window all night - no blackout blinds. I was not happy at all and we didn’t sleep well

Posted by on 9 Jul. 2022

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2 out of 5
Great location but no parking. Hotel said to park in nearby carpark and they would provide code on check-in and not to put ticket in machine or my card would be charged. Then charged me $65 per day for parking on checkout. They were having system difficulties when we arrived, however still took almost an hour to check us in! Only one reception staff on the phone constantly, told us to sit (20 minutes) then checked another guest in while still waiting. The room was old and musty with rust strains running down wall from vent. Staff moved us on request - 2nd room was better but stifling hot with aircon turned off in winter. Had to open window for air - noise from traffic and nearby buildings was deafening.

Posted by on 2 Jul. 2022

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5 out of 5
👍

Posted by on 27 Jun. 2022

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5 out of 5
The 150 year building has wonderful area when you first walk in, very classy. The more common rooms are not the biggest i recommend 2 people max. A/C was not the best and struggled with the humidity.

Posted by on 29 May 2022

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5 out of 5
Great location. Excellent service. Quiet and restful.

Posted by on 9 May 2022

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About the Castlereagh Boutique Hotel, Ascend Hotel Collection

Location 169 Castlereagh Street, Sydney, NSW 2000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. There are 3 meeting rooms available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Castlereagh Boutique Hotel, Ascend Hotel Collection. Parking is available for a fee. This 4-star Sydney hotel is smoke free.

  • 83 guestrooms or units
  • 11 levels
  • Built in 1927
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.4 km / 0.9 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Castlereagh Boutique Hotel, Ascend Hotel Collection offers 83 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Cello - This restaurant serves breakfast and lunch.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Children stay free
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free: Maximum age 18
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 22.50 and AUD 25.00 for adults, AUD 10.00 and AUD 22.50 for children (approximately)
  • Covered self parking fee: AUD 55.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.00 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castlereagh Boutique Ascend Collection Member
  • Castlereagh Boutique Ascend Collection Member Sydney
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member
  • Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
  • Castlereagh Boutique Ascend Collection Member
  • Castlereagh Boutique Ascend Collection Member Sydney
  • Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel
  • Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
  • Castlereagh Boutique Hotel Ascend Hotel Collection Member
  • Castlereagh Boutique Ascend Collection Member Sydney
  • Castlereagh Boutique Hotel, Ascend Hotel Collection Sydney
  • Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.