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3.5 out of 5

"The property is in a good location, although it is an older property it is clean, tidy and well maintained. The staff are friendly and helpful. " More

By a verified traveller on Fri 10 Jan 2020

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Hotel Description

Peninsula Excelsior Hotel puts you in the heart of Singapore, connected to a shopping center and within just a 10-minute stroll of popular attractions like Fort Canning Park and Raffles City. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 600 rooms feature cable TV, coffee/tea makers, and free newspapers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Free bottled water, safes, and hair dryers are also available.

The restaurant, Coleman Cafe, is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy access to 2 outdoor swimming pools along with a fitness center and a spa tub. Business travelers can take advantage of conference space and a business center. Additionally, you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Downtown Singapore hotel include Orchard Road and Singapore City Hall.

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Club Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Peninsula Excelsior Hotel ratings based on 21 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Peninsula Excelsior Hotel

Everyone (15) Couples (3) Family (1)
4 out of 5
The property is in a good location, although it is an older property it is clean, tidy and well maintained. The staff are friendly and helpful.

Posted by on 10 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Tom

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3 out of 5

Posted by on 27 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Ken

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4 out of 5
The hotel was not bad. Bed were a bit too hard. No milk in the fridge for cuppa in the morning and few minor thing but overall not a bad hotel to stay in. Very central to everything and the staff are very friendly. Food was amazing and the cocktails were even better. 😁

Posted by , from Australia on 13 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Tom

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3 out of 5
Good central CBD location. Reasonably priced, clean and comfortable. Becoming a little outdated, breakfast and restaurant area below standard but satisfactory. Food average but OK.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Ken

Thank you for staying with us and your valuable feedback . We will pass on to the relevant department to look into them

2 out of 5

Posted by on 20 Sep. 2019

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Comment from Hotel Management

21 Sep. 2019 by Tom

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5 out of 5
Friendly staff good location it’s a good place to stay

Posted by on 3 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Tom

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4 out of 5

Posted by on 15 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Tom

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4 out of 5
Value for money. Room was comfortable and spacious and staff were friendly

Posted by on 10 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by Tom

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4 out of 5
while room is good it is beginning to show some small signs of needing a refurbishment.

Posted by on 19 Mar. 2019

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Comment from Hotel Management

20 Mar. 2019 by Tom

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3 out of 5

Great Location, Acceptable - Could Improve

Pros: Location and views available.
Cons: Beds are too hard, lifts are painfully slow in peak times.
Location: Convenient location, easy for taxi and Uber pickups. Short walk to Clarke Quay and major shopping centres. Connivence stores within metres.
I visit Singapore about 4 times per year on business and like the central location of this hotel. I feel that my expectations were a tad underdelivered though. It's no doubt that this hotel 15-20 years ago would have been one of the best although I found even the Premiere room quite small/cramped, no real place to put your suitcase, the bed very hard (Although I can deal with that), missing an iron and unfortunately a constant "Damp" smell throughout the room. I also had to move the chair at the desk to be able to view the TV from the bed. That said, good value for what I paid and the view from the bar up top was amazing. I'd recommend for couples traveling on a budget but needing a touch of class. Time for some renovations I think but possibly the owners are already aware of this. Wifi varies from Great to Average about the building but was usable. Breakfast was good, similar to most in Singapore...not a great fruit selection though, needs to inprove. Buffet fresh and hot, egg station to standard. Air-con excellent for those who hate the heat.

Posted by , from Melbourne Australia on 13 Apr. 2018

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About the Peninsula Excelsior Hotel

Location 5 Coleman Street, Singapore, 179805

Property Features

Peninsula Excelsior Hotel offers its guests 2 outdoor swimming pools, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Peninsula Excelsior Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 600 guestrooms or units
  • 22 levels
  • 2 buildings
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Changi Airport (SIN) (20.3 km / 12.6 mi)
  • Metro station: City Hall Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Peninsula Excelsior Hotel offers 600 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Coleman Cafe - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between SGD 33 and SGD 66 per person (approximately)
  • Self parking fee: SGD 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Peninsula
  • Excelsior Peninsula Hotel
  • Hotel Peninsula Excelsior
  • Peninsula Excelsior
  • Peninsula Excelsior Hotel
  • Peninsula Excelsior Hotel Singapore
  • Peninsula Excelsior Singapore
  • Peninsula Hotel Singapore
  • Peninsula Singapore
  • Singapore Peninsula
  • Peninsula Excelsior
  • Peninsula Excelsior Hotel Hotel
  • Peninsula Excelsior Hotel Singapore
  • Peninsula Excelsior Hotel Hotel Singapore

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.