Deluxe Room
Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$198 per night
ADVERTISING SPONSORED LISTING
Peninsula Excelsior Hotel
5 Coleman Street,
Singapore,
1800 796 370
- Walking distance to Per...
- Free WiFi and wired Int...
- On-site dining
- Outdoor pool and 2 outd...
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Peninsula Excelsior Hotel
4.0 out of 5.0
"Construction going on infront of our window but we asked to be moved and recieved an upgrade. Rooms are comfortable, a little musky, difficult to get ... " More
Points Of Interest
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Hotel Description
You can enjoy LCD TVs with cable channels, and all 600 rooms feature free WiFi, free wired Internet and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes, slippers and free toiletries to enhance your stay. Additionally, free newspapers, free bottled water and safes are available.
The restaurant, Coleman Cafe, is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre, spa tub and sauna. Business amenities include conference space and a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.
Attractions within a short walk walk of this 4-star Downtown Singapore hotel include Singapore River and Singapore City Hall.
Peninsula Excelsior Hotel ratings based on 68 Verified Reviews
Room cleanliness
4.0 out of 5.0
Service & staff
3.5 out of 5.0
Room comfort
3.5 out of 5.0
Hotel condition
3.5 out of 5.0
Guest reviews for Peninsula Excelsior Hotel
Value for money. Room was comfortable and spacious and staff were friendly
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Comment from Hotel Management
13 Apr. 2019 by Tom
Thank you for your valuable feedback.
while room is good it is beginning to show some small signs of needing a refurbishment.
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Comment from Hotel Management
20 Mar. 2019 by Tom
Thank you for your valuable feedback.
Great Location, Acceptable - Could Improve
Pros:
Location and views available.
Cons:
Beds are too hard, lifts are painfully slow in peak times.
Location:
Convenient location, easy for taxi and Uber pickups. Short walk to Clarke Quay and major shopping centres. Connivence stores within metres.
I visit Singapore about 4 times per year on business and like the central location of this hotel. I feel that my expectations were a tad underdelivered though. It's no doubt that this hotel 15-20 years ago would have been one of the best although I found even the Premiere room quite small/cramped, no real place to put your suitcase, the bed very hard (Although I can deal with that), missing an iron and unfortunately a constant "Damp" smell throughout the room. I also had to move the chair at the desk to be able to view the TV from the bed. That said, good value for what I paid and the view from the bar up top was amazing. I'd recommend for couples traveling on a budget but needing a touch of class. Time for some renovations I think but possibly the owners are already aware of this. Wifi varies from Great to Average about the building but was usable. Breakfast was good, similar to most in Singapore...not a great fruit selection though, needs to inprove. Buffet fresh and hot, egg station to standard. Air-con excellent for those who hate the heat.
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Construction going on infront of our window but we asked to be moved and recieved an upgrade. Rooms are comfortable, a little musky, difficult to get rid of with no windows to open. Pool is a nice added benefit.
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Non-existent wi-fi, room not clean, views blocked
Pros:
great location
Cons:
wi-fi, cleanliness
Bathroom not properly cleaned - smelt of urine
Wi-fi not working at all during 3-day stay - daily complaints to hotel IT help desk made no difference even after several reboots - "it is working at our end", but it is not working in my hotel room !!"
Views blocked by construction next door; incessant noise
Great location though !!
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A hotel in a good part of Singapore
Pros:
It proximity to many of the iconic sites of Singapore
Cons:
Bathroom needs renovations.
Location:
City Hall MRT, Marina Bay Sands Hotel, Gardens by the Bay, Sentosa, Raffles Hotel, Clarke Quay, Peoples Park Shopping Centre, Chinatown, La Pa Sat.
I have stayed at the hotel previously, about 5 years ago. I stayed in the Excelsior tower this time and although the room was comfortable, some of the fixtures need repair or updating. The bathroom in particular is in need of renovation. Apart from that, the staff were always friendly and helpful and my stay was good. This hotel is near City Hall MRT and has many shops and highlights to visit nearby. St Andrews Cathedral is beautiful landmark. The Marina Bay Sands Hotel, Gardens by the Bay and Sentosa Island are all closeby.
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Great views, great location
Pros:
Location
Cons:
Bathroom design ... needs renovation to stop water running onto floor.
Comfortable stay ... close to transport, shopping, eating places, scenic sites ...
Extended our stay from 3 to 6 days ...
Intend to return in the future.
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Comment from Hotel Management
8 Dec. 2017 by Thomas
We have taken note of your feedback with thanks.
Nice hotel, heart of Singapore
The hotel was plesent, breaky was great. I wouldn’t recommend ordering room service the food wasn’t very good. Staff were really friendly and so helpful. The pool wasn’t as great as I thought it would be and the fact it was all glass meant the guests can see you swimming as they check in was a bit uncomfortable. The bed was ROCK hard. I’ve never slept on something so hard.
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Comment from Hotel Management
8 Dec. 2017 by Thomas
Thank you for your feedback, we will strive to improve on the issues that you had highlighted.
Good location
Check in staff not helpful or friendly. Customer service is lacking in this hotel. Small rooms but comfortable enough. Nice outdoor pool area but close to construction next door so noisy. Skybar has a lovely view across to Marina Bay. Shopping centre that is part of the complex is run down and only one of the massage centres is legitimate (Urban Spa) with many offering "extras". Disgusting - needs to be addressed by hotel management. I wouldn't want to bring my children as I would be concerned about the seediness of the clientele of this shopping complex.
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Great location, close to lots of food options and an MRT station.
Bed was very hard though.
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About the Peninsula Excelsior Hotel
Location 5 Coleman Street, Singapore, 179805Property Features
Peninsula Excelsior Hotel offers its guests 2 the outdoor swimming pools, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Peninsula Excelsior Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Singapore hotel.
- 600 guestrooms or units
- 22 levels
- 2 buildings
- Built in 1974
- Dining venue
- Bar or lounge
- Coffee shop
- Childcare (surcharge)
- Business facilities
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Gift shop
- Newspapers in lobby (free)
- Television in lobby
- On-site shopping
- Bellhop
- Lift
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Number of outdoor pools - 2
- Outdoor pool
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Parking
Self parking (surcharge)
Transport
- Airport: Singapore (SIN-Changi) (20.3 km / 12.6 mi)
- Metro station: City Hall Station (0.3 km / 0.2 mi)
- Parking: Self parking available for a surcharge
Room Amenities
Peninsula Excelsior Hotel offers 600 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
- Minibar
- In-room dining (24 hours)
- LCD television
- Cable channels
- Coffee maker
- Shower and tub combination
- Housekeeping (daily)
- Newspapers (free)
- Hairdryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Desk
- Blackout drapes
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Coleman Cafe – This restaurant serves lunch and dinner.
24-hour room service is available.
Nearby Activities
2 the outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.
Hotel Policies
Check-in
- Check-in time starts at 2 PM
- Minimum check-in age is 18
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cots (infant beds) available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between SGD 33 and SGD 66 per person (approximately)
- Self-parking fee: SGD 12 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Peninsula Excelsior Hotel Singapore
- Peninsula Excelsior Hotel
- Peninsula Excelsior Singapore
- Peninsula Excelsior
- Peninsula Singapore
- Singapore Peninsula
- Peninsula Hotel Singapore
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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