4.7 out of 5

"Great hotel, close to Marina, shopping and MRT station " More

By a verified traveller on Thu 16 Aug 2018

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Hotel Description

Pan Pacific Singapore puts you in the heart of Singapore, connected to the convention centre and within just a 10-minute stroll of popular attractions like Marina Square and Singapore Flyer. Highlights at this luxury hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa.

All 790 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, free wired Internet and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Coffee/tea makers, free newspapers and free local calls are also available.

A day of pampering at St Gregory Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and spa tub. The restaurant, Edge, serves Singaporean cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the 24-hour health club, steam room, kids' swimming pool and pool loungers. Business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 5-star Marina Bay hotel include Raffles City and Esplanade Theatres.

Deluxe Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$297* Per night/room 28 Sep. - 29 Sep.

Panoramic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Skyline Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Balcony Room - High Floor (L18 to L21)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Harbour Studio - High Floor (L30 to L32)

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pan Pacific Singapore ratings based on 71 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pan Pacific Singapore

Everyone (43) Couples (22) Family (3)
5 out of 5
Fantastic pool, friendly staff. Breakfast buffet was delicious with local and western cuisine

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Pan Pacific Singapore Team

Thank you for taking your time to write this generous review of us. We are delighted that you enjoyed the breakfast experience at Edge which presents a diverse variety of cuisine at seven live kitchens. We strive to create memorable hotel experiences and we are happy to hear that our associates enhanced your stay through their professional and attentive service. We appreciate your time in sharing this review and hope to welcome you back again soon.

5 out of 5
Great Breakfast ! Great location ! Will stay here again.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Pan Pacific Singapore Team

Thank you for sharing this review with us on Expedia. We are delighted that you enjoyed the breakfast experience at Edge which presents a diverse variety of cuisine at seven live kitchens. We hope to welcome you for another wonderful experience again and hopefully to visit our other restaurants and bar on your next trip!

5 out of 5
Elegant and sophisticated hotel, immaculately clean, comfortable beds and pillows. Staff went over and above to look after us. The location is fantastic.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Pan Pacific Singapore Team

Thank you for your thoughtful review of Pan Pacific Singapore. We are delighted that you enjoyed your stay with us and thank you for highlighting our convenient location in the heart of Marina Bay. Our rooms were transformed to further enhance our guests’ experience and we are glad that this refreshed, contemporary aesthetic was to your preference. We hope to welcome you back for another wonderful experience with us soon.

5 out of 5

Posted by on 12 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Pan Pacific Singapore Team

Thank you for your thoughtful review of Pan Pacific Singapore We hope to welcome you back for another wonderful experience with us soon.

5 out of 5
Loved the room and furnishings, and best shower head combination I've experienced. Very friendly, happy and helpful staff in all departments and lovely view, and very convenient for daily errands at Suntec City

Posted by on 24 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Pan Pacific Singapore Team

Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had an overall positive stay and that you enjoyed the comfort of your room complemented with a lovely view of the Singapore skyline. Your kind compliments of our associates will be conveyed to them and will certainly motivate the team to keep up with our professional standards. We hope to have the pleasure to welcome you back soon.

5 out of 5
The only thing I can fault about this hotel is sometimes having to wait quite a while for a lift to come other than that everything was perfect!

Posted by on 25 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Pan Pacific Singapore Team

Thank you for taking the time to share your review with us. Please be assured that our guests' feedback is taken onboard and duly addressed in order to address our service standards and facilities. We hope to have the opportunity to welcome you back.

5 out of 5
Fast and friendly service. Great location, walking distance to Marina Bay and hotel is connected to two shopping centres.

Posted by on 22 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Pan Pacific Singapore Team

Thank you for sharing your positive review with us and for highlighting our convenient location in the heart of Marina Bay. We hope to have the pleasure to welcome you back soon.

3 out of 5
Crazy Rich Asian!!!!!! Not much of HALAL food options

Posted by on 5 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Pan Pacific Singapore Team

Thank you for taking the time to share your review with us. We will convey your feedback to the relevant departments to look into the matter and we hope to welcome you back soon.

5 out of 5
Five star service makes all the difference at this beautiful hotel. The staff, the rooms, the ambience are all stunning. Excellent location with stunning views to Marina Bar Sands. Easy walk to the Garden by the Bay and a quick train ride to Bugus Street and Clatke’s quay. Highly recommended.

Posted by on 12 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Pan Pacific Singapore Team

Thank you for taking the time to share your positive experience. We certainly look forward to welcoming you back for another wonderful experience.

5 out of 5
The hotel is in a great location to shops, MRT and the river

Posted by on 11 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Pan Pacific Singapore Team

Thank you for sharing your review with us, we hope to welcome you back soon.

Property Features

Pan Pacific Singapore offers its guests a full-service spa, 2 the outdoor swimming pools, a 24-hour health club, and a steam room. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a limo/town car service are available. A kid's pool, spa services, and multilingual staff are also featured at the luxury Pan Pacific Singapore. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 1 building
  • 790 guestrooms or units
  • 35 levels
  • 5 dining venues
  • Built in 1986
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Singapore (SIN-Changi) (19.5 km / 12.1 mi)
  • Metro station: Promena Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pan Pacific Singapore offers 790 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Edge – This restaurant specialises in Singaporean cuisine and serves breakfast, lunch and dinner.

Hai Tien Lo – This restaurant specialises in Asian cuisine and serves lunch and dinner.

Keyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Rang Mahal – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner.

Pacific Marketplace – This café specialises in international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

This property offers airport limousine service (surcharge). Guests must contact this property in advance to reserve the service. Contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 1500 per stay.

Pets

  • No pets allowed

Policies

This property enforces a smart, elegant dress code for guests accessing the Pacific Club. Guests above the age of 12 are welcome. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Union Pay
  • 24-hour check-in
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 48 per person (approximately)
  • Self-parking fee: SGD 15 per day
  • Nearby parking fee: SGD 1.10 per hour
  • Rollaway bed fee: SGD 1500 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Pan
  • Pacific Pan Singapore
  • Pacific Singapore
  • Pan Pacific Hotel Singapore
  • Pan Pacific Singapore
  • Pan Singapore
  • Singapore Pacific
  • Singapore Pan
  • Singapore Pan Pacific
  • Pan Pacific Singapore Hotel Singapore
  • Pan Pacific Singapore Hotel
  • Pan Pacific Singapore Hotel
  • Pan Pacific Singapore Singapore
  • Pan Pacific Singapore Hotel Singapore

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.