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Pan Pacific Singapore (SG Clean)

5-star property
7 Raffles Boulevard, Singapore, 1800 796 370
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4.8 out of 5
Exceptional!
See all 13 wotif Reviews

"Incredible location, lovely staff, service was impeccable, will be staying again! " More

By a verified traveller on Mon 11 Jul 2022

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Hotel Description

Pan Pacific Singapore (SG Clean) puts you in the heart of Singapore, connected to the convention center and within a 20-minute stroll of Marina Square and Suntec City. Highlights at this luxury hotel include in-room free WiFi, free Internet, and LCD TVs.

A day of pampering can include massages and body wraps. The restaurant, Edge, serves Singaporean cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 2 outdoor swimming pools, 24-hour gym and sauna plus access to tennis lessons. A 24-hour business center and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 5-star Marina Bay hotel include Gardens by the Bay and Orchard Road.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$414* Per night/room 18 Aug. - 19 Aug.

Pacific Club Harbour Select Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Balcony Room - High Floor (L18 to L21)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Harbour Studio - High Floor (L30 to L32)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Skyline Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pan Pacific Singapore (SG Clean) ratings based on 13 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pan Pacific Singapore (SG Clean)

Everyone (4) Couples (3) Family (4)
5 out of 5
Incredible location, lovely staff, service was impeccable, will be staying again!

Posted by on 11 Jul. 2022

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Comment from Hotel Management

15 Jul. 2022 by Pan Pacific Singapore Team

Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team

5 out of 5
Great hotel. Close to everything. Central area for MRT and Shops. 10 minute walk to Gardens by the Bay and waterfront. Friendly staff. Quiet clean environment. Large rooms with amazing views. Blockout curtains for easy sleep ins. Would definitely stay again. Can not fault anything.

Posted by on 11 May 2022

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Comment from Hotel Management

12 May 2022 by Pan Pacific Singapore Team

Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team

5 out of 5
Excellent - to sum it up in one word. :))))))))))))

Posted by on 26 Sep. 2019

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Comment from Hotel Management

21 Nov. 2019 by Pan Pacific Singapore Team

Thank you for taking the time to share your review with us. We are delighted to hear you've had a wonderful experience and we look forward to the pleasure of seeing you again soon.

5 out of 5
Fantastic pool, friendly staff. Breakfast buffet was delicious with local and western cuisine

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Pan Pacific Singapore Team

Thank you for taking your time to write this generous review of us. We are delighted that you enjoyed the breakfast experience at Edge which presents a diverse variety of cuisine at seven live kitchens. We strive to create memorable hotel experiences and we are happy to hear that our associates enhanced your stay through their professional and attentive service. We appreciate your time in sharing this review and hope to welcome you back again soon.

5 out of 5
Great Breakfast ! Great location ! Will stay here again.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Pan Pacific Singapore Team

Thank you for sharing this review with us on Expedia. We are delighted that you enjoyed the breakfast experience at Edge which presents a diverse variety of cuisine at seven live kitchens. We hope to welcome you for another wonderful experience again and hopefully to visit our other restaurants and bar on your next trip!

5 out of 5
Elegant and sophisticated hotel, immaculately clean, comfortable beds and pillows. Staff went over and above to look after us. The location is fantastic.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Pan Pacific Singapore Team

Thank you for your thoughtful review of Pan Pacific Singapore. We are delighted that you enjoyed your stay with us and thank you for highlighting our convenient location in the heart of Marina Bay. Our rooms were transformed to further enhance our guests’ experience and we are glad that this refreshed, contemporary aesthetic was to your preference. We hope to welcome you back for another wonderful experience with us soon.

5 out of 5

Posted by on 12 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Pan Pacific Singapore Team

Thank you for your thoughtful review of Pan Pacific Singapore We hope to welcome you back for another wonderful experience with us soon.

5 out of 5
Loved the room and furnishings, and best shower head combination I've experienced. Very friendly, happy and helpful staff in all departments and lovely view, and very convenient for daily errands at Suntec City

Posted by on 24 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Pan Pacific Singapore Team

Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had an overall positive stay and that you enjoyed the comfort of your room complemented with a lovely view of the Singapore skyline. Your kind compliments of our associates will be conveyed to them and will certainly motivate the team to keep up with our professional standards. We hope to have the pleasure to welcome you back soon.

5 out of 5
The only thing I can fault about this hotel is sometimes having to wait quite a while for a lift to come other than that everything was perfect!

Posted by on 25 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Pan Pacific Singapore Team

Thank you for taking the time to share your review with us. Please be assured that our guests' feedback is taken onboard and duly addressed in order to address our service standards and facilities. We hope to have the opportunity to welcome you back.

5 out of 5
Fast and friendly service. Great location, walking distance to Marina Bay and hotel is connected to two shopping centres.

Posted by on 22 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Pan Pacific Singapore Team

Thank you for sharing your positive review with us and for highlighting our convenient location in the heart of Marina Bay. We hope to have the pleasure to welcome you back soon.

About the Pan Pacific Singapore (SG Clean)

Location 7 Raffles Boulevard, Singapore, 039595

Renovations + Closures

The property will be renovating from July 25 2022 to March 31 2023 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Pan Pacific Singapore (SG Clean) offers its guests 2 outdoor swimming pools, a 24-hour health club, a sauna, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and limo/town car service. Spa services, multilingual staff, and a garden are also featured at the luxury Pan Pacific Singapore (SG Clean). For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 1 building
  • 790 guestrooms or units
  • 35 levels
  • 5 dining venues
  • Built in 1986
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Metro station: Promena Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pan Pacific Singapore (SG Clean) offers 790 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Edge - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner.

Hai Tien Lo - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Rang Mahal - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner.

Pacific Marketplace - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport limousine service (surcharge). Guests must contact this property in advance to reserve the service.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 100 per night.

Pet Policy

  • No pets allowed

Policies

This property enforces a smart, elegant dress code for guests accessing the Pacific Club. Guests above the age of 12 are welcome.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

  • Children stay free
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: SGD 48 for adults and SGD 24 for children (approximately)
  • Self parking fee: SGD 15 per day
  • Nearby parking fee: SGD 1.10 per hour
  • Rollaway bed fee: SGD 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Pan
  • Pacific Pan Singapore
  • Pacific Singapore
  • Pan Pacific Hotel Singapore
  • Pan Pacific Singapore
  • Pan Singapore
  • Singapore Pacific
  • Singapore Pan
  • Singapore Pan Pacific
  • Pan Pacific Singapore Hotel Singapore
  • Pan Pacific Singapore Hotel
  • Pan Pacific Singapore
  • Pan Pacific Singapore Sg Clean
  • Pan Pacific Singapore (SG Clean) Hotel
  • Pan Pacific Singapore (SG Clean) Singapore
  • Pan Pacific Singapore (SG Clean) Hotel Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.