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Furama RiverFront

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Photo gallery for Furama RiverFront

Lobby lounge
Lobby sitting area
Children’s play area – indoor
Studio Queen + Single
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking included
The current price is AU$172
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
405 Havelock Road, Singapore, 169633
  • Place, Boat Quay
    ‪2 min drive‬
  • Place, Gardens by the Bay
    ‪5 min drive‬
  • Place, Universal Studios Singapore
    ‪7 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Courtyard Club (Pool Access)

Courtyard Club (Pool Access)

Courtyard Club (Pool Access)

8.0 out of 10
Very good
(5 reviews)

Highlights

Patio
Air conditioning
Club Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
Separate bath and shower
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin with Extra Bed

1 bedroom, minibar, in-room safe, desk

Superior Double or Twin with Extra Bed

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.6 out of 10
Good
(28 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room (Club)

Executive Room (Club)

Executive Room (Club)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Club Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical Room

Deluxe Tropical Room | View from room

Deluxe Tropical Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Queen

Studio Queen | View from room

Studio Queen

7.8 out of 10
Good
(42 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen + Single

Studio Queen + Single

Studio Queen + Single

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Family Room

Premier Family Room

Premier Family Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
Separate bath and shower
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Tropical Room

1 bedroom, minibar, in-room safe, desk

Deluxe Tropical Room

  • Sleeps 2

View all photos for Studio Queen and Single

1 bedroom, minibar, in-room safe, desk

Studio Queen and Single

  • Sleeps 3

View all photos for Premier Family Room

1 bedroom, minibar, in-room safe, desk

Premier Family Room

  • Sleeps 4

View all photos for Studio Queen

1 bedroom, minibar, in-room safe, desk

Studio Queen

  • Sleeps 2

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

7.8 out of 10
Good
(74 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior King Room

1 bedroom, minibar, in-room safe, desk

Superior King Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Executive Club Room

1 bedroom, minibar, in-room safe, desk

Executive Club Room

  • Sleeps 2

View all photos for Courtyard Club Room

1 bedroom, minibar, in-room safe, desk

Courtyard Club Room

  • Sleeps 2

View all photos for Connecting Room

1 bedroom, minibar, in-room safe, desk

Connecting Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
2 bathrooms
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Connecting Room

1 bedroom, minibar, in-room safe, desk

Connecting Room

  • Sleeps 4

View all photos for Superior Room with Rollaway Bed

1 bedroom, minibar, in-room safe, desk

Superior Room with Rollaway Bed

  • Sleeps 3

View all photos for Executive Club King

1 bedroom, minibar, in-room safe, desk

Executive Club King

  • Sleeps 3

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Studio M Hotel

Singapore River
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 1,004 reviews
The price is AU$203
includes taxes & fees
2 Dec - 3 Dec
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About the area

Singapore

A family-friendly stay in Singapore awaits you at Furama RiverFront. Within a 30-minute stroll, you'll find Chinatown Heritage Center and Boat Quay. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Kintamani Restaurant, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, gym and kids' swimming pool. 14391 square feet (1337 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Singapore River hotel include National Museum of Singapore and Raffles City.

What's nearby

  • Boat Quay - 2 min drive - 1.9 km
  • National Museum of Singapore - 3 min drive - 2.3 km
  • Orchard Road - 3 min drive - 2.3 km
  • Gardens by the Bay - 5 min drive - 3.4 km
  • Universal Studios Singapore - 7 min drive - 4.9 km

Getting around

  • Havelock Station - 5 min walk
  • JB Sentral - 25 min drive
  • Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Executive Lounge @ Holiday Inn Atrium - ‬3 min walk
  • ‪Ikoi Japanese Restaurant - ‬3 min walk
  • ‪The Best Brew - ‬3 min walk
  • ‪Tien Court Restaurant - ‬3 min walk
  • ‪Irodori Japanese Restaurant - ‬3 min walk

About this property

Furama RiverFront

Family-friendly hotel with 2 restaurants and fitness centre
Furama RiverFront offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 13 meeting rooms, and limo/town car service. Event space at this hotel measures 14391 square feet (1337 square metres) and includes conference space. A complimentary children's club, a vending machine, and an arcade/games room are also featured at the family-friendly Furama RiverFront. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 615 guestrooms or units
  • 19 levels
  • 2 buildings
  • 2 dining venues
  • 14391 sq ft of conference space
  • 1337 sq. m of conference space
  • Built in 1973
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Furama RiverFront offers 615 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Apollo
  • Kintamani Restaurant
  • Waterfall Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 14,391 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: SGD 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Furama RiverFront
Furama RiverFront Hotel
Furama RiverFront Hotel Singapore
Furama RiverFront Singapore
RiverFront Furama
Furama Hotel Singapore
Furama RiverFront Hotel
Furama RiverFront Singapore
Furama RiverFront (SG Clean)
Furama RiverFront Hotel Singapore

Frequently asked questions

Is parking available at Furama RiverFront?

Yep, Furama RiverFront has a free self car park. Onsite parking is limited.

How much does it cost to stay at Furama RiverFront?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Furama RiverFront on 14 Dec 2025 start from AU$171.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Furama RiverFront?

The closest beach to Furama RiverFront is Siloso Beach (4.5 km).

Does Furama RiverFront have a pool?

Furama RiverFront has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Furama RiverFront a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Furama RiverFront.

Is Furama RiverFront family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Furama RiverFront is a hit with families.

Does Furama RiverFront serve breakfast?

Sure does, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Furama RiverFront?

No, Furama RiverFront does not offer an airport shuttle service.

Is there a bar or restaurant at Furama RiverFront?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Furama RiverFront?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Furama RiverFront?

No, only service animals are allowed.

Furama RiverFront Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 492 out of 1450 reviews
Rating 8 - Good. 487 out of 1450 reviews
Rating 6 - Okay. 292 out of 1450 reviews
Rating 4 - Poor. 114 out of 1450 reviews
Rating 2 - Terrible. 65 out of 1450 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent.. very helpful and friendly. Bustop close by. Room quite big but a bit dated and nice and clean. Big swimming pool, spa not really a spa just a few bubbles. But overall a good place to stay at a middle range hotel.
Stayed 7 nights in Oct 2025

6/10 Okay

Peter

Travelled with partner
Lift service was so inadequate. 3/4 lifts operating and at busy times took over 20 minutes to stop at our floor.
Stayed 5 nights in Oct 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to major sights
Stayed 1 night in Aug 2025

8/10 Good

HONG

Travelled with family, Travelled with group
The Lobby is big and comfortable for photo taken. The breakfast is good too with variety of food. I do not like the room is a bit old , but with reasonable cleanness. The location is closed to Great Wall City shopping center for basic needs.
Stayed 4 nights in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dated but clean and tidy service was good
Stayed 8 nights in Aug 2025

10/10 Excellent

DAVID

Stayed 1 night in Jun 2025

8/10 Good

Atif Rey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and the bed is too comfy and clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was small for three people, we had a double bed and a single bed but the mattress and pillows were so comfortable we all had a good night's sleep! The facilities were great as soon as you come out of lifts there is water filter and other amenities for our stay. We walked to the hawker food court and a shopping centre near by.
Stayed 3 nights in Jul 2025

10/10 Excellent

GeoffandLesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel with super friendly and helpful staff. Well situated for MRT, and easy walk to Robertson and Clarke Quays. Great pool area, and nice breakfast buffet. Would definitely stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location with walking distance to Market

The hotel is great as you can help yourself the amenities you need. It is very nice and convenient to walk around not too far away subway/MRT stations and only a out 20 minutes walk to China Town and Quay area. There is a market at the other side of the road after passing The Gas Station. Great Variety of food you can choose with a reasonable price which you cannot believe the meal is less than USD6 depending on what kind of food you order but it is definitely you cannot find this price in US with a great quality food
Stayed 5 nights in Jul 2025

6/10 Okay

Savanne

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Huseyin

Liked: Amenities, property conditions & facilities
The staff were very helpful when there was a problem with the booked room. They were friendly and efficient in sorting it out to everyone’s satisfaction. I will stay here again on my next visit to Singapore.
Stayed 6 nights in Aug 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near metro and walking distance to Chinatown- entrance area nice, pool lovely and rooms good
Stayed 2 nights in Jul 2025

10/10 Excellent

Luanna

Stayed 2 nights in Aug 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good with a wide varitey of cereals, fruits, drinks etc but the bacon wasnt that good and the automatic coffee machines were slow. The staffwere all very helpful. The room, beds and amenties are good.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food I had from the Waterfall Cafe was poor - cold the first time, then dry and tasteless. The food was the worst part of the stay - the sandwiches from 7-eleven were better quality.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family

Ok hotel.

We got there very early morning, and the lady that checked us in was very helpful.. We were at the new part of the hotel and that was nice. The hotel offers breakfast for a fee. The food was ok-need more selections that would be palatable for tourists especially for North Americans. The elevators to go to the restaurant for the buffet/food place gets very crowded and if you are in a hurry to check out or if you have big or a lot of luggage to go down, good luck waiting for an empty or less people for the lift,
Stayed 1 night in Jul 2025

10/10 Excellent

Yoyce Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location for metro - family room was simple and good for a night - would stay again
Stayed 1 night in Aug 2025

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kieran

Stayed 3 nights in Jul 2025

6/10 Okay

Helen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked just a room for spouse and me which turned out to be in the old "tower". Not impressed with light in bathroom hanging out of ceiling. Had booked daughter's family into a double room which happened to be in the new tower and it was like chalk and cheese, but the difference was not mentioned on the website. The foyer has been done up and that's what you see advertised but it is not the whole story. Fresh towels were limited and many days the storage area in the old tower was empty; new tower seemed to have an endless supply. Grandchildren, who swim like fish, liked the pool. Now close to mrt with Havelock (TE16) station and is about a 15 minute walk to Great World shopping centre, which also has mrt station TE15. The food choices are modern and varied including a Cold Storage but very busy on weekends. A 15 min walk west takes you to the Havelock Cooked Food Centre which is rundown and has limited choices; might be better when all the near-by construction work is complete. Just past it is a small Fairprice and other food shops. Buses to many attractions run quite close. As ever forget the usual poor choices on the TV. If you're thinking of buying an mrt/bus card don't depend on the 7-11 or the local station. Collect it at the airport. All-in-all it was satisfactory for our needs to launch daughter and grandchildren into LegoLand in Malaysia but not on our must use again list. It needs somebody whose 1st language is English to "fix" the sign on the side door re access.
Stayed 5 nights in Jul 2025

8/10 Good

Wendy

Stayed 1 night in Jul 2025

8/10 Good

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, helpful friendly staff. Location handy to train and buses. Hotel itself was fine. Did find both the wifi and the lifts frustratingly slow. Disliked like that they only make up your room daily on request. For me the ultimate pleasure of staying in a hotel is having room refreshed each day but felt to bad to ask. There were self service areas to collect extra towels, toilet paper etc but most times we tried they were not stocked. We were only there two nights, by the time we left (family of four) there was a mountain of used towels, over flowing bins and we had well and truly run out of loo paper. This unfortunately took the shine off our stay.
Stayed 2 nights in Jul 2025