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W Singapore - Sentosa Cove (Newly Renovated)

5.0 star property

Photo gallery for W Singapore - Sentosa Cove (Newly Renovated)

Outdoor pool, free pool cabanas, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Presidential Suite, 1 Bedroom | Bathroom
Presidential Suite, 1 Bedroom | View from room
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$525
includes taxes & fees
8 May - 9 May

Explore the area

View map
21 Ocean Way, Singapore, 098374
  • Place, Quayside Isle
    ‪1 min walk‬
  • Place, Palawan Beach
    ‪4 min drive‬
  • Place, Sentosa Golf Club
    ‪5 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪38 min drive‬

Room options

View all photos for Premier Room, 1 King Bed with Sofa bed, Balcony

Premier Room, 1 King Bed with Sofa bed, Balcony

Premier Room, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(11 reviews)
  • Marina view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 2 Queen Beds, Balcony, Marina View

Premier Room, 2 Queen Beds, Balcony, Marina View

Premier Room, 2 Queen Beds, Balcony, Marina View

10.0 out of 10
Exceptional
(7 reviews)
  • Marina view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for W Suite, 1 Bedroom, Balcony

W Suite, 1 Bedroom, Balcony | Living room

W Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Escape Suite, 1 Bedroom

Escape Suite, 1 Bedroom

Escape Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme Suite, 1 Bedroom, Balcony

Supreme Suite, 1 Bedroom, Balcony | Living room

Supreme Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Away Suite, 1 Bedroom Suite, 1 Super King Bed, Terrace, Private Outdoor Pool

Away Suite, 1 Bedroom Suite, 1 Super King Bed, Terrace, Private Outdoor Pool

Away Suite, 1 Bedroom Suite, 1 Super King Bed, Terrace, Private Outdoor Pool

  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

  • 195 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Guest Room, Island View, Sofabed, 1 Super King Bed

Deluxe Guest Room, Island View, Sofabed, 1 Super King Bed

Deluxe Guest Room, Island View, Sofabed, 1 Super King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Guest Room, Island View, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Guest Room, Island View, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Deluxe Guest Room, Pool View, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Deluxe Guest Room, Pool View, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Singapore

A luxury stay in Singapore awaits you at W Singapore - Sentosa Cove (Newly Renovated). You'll be just steps from Quayside Isle and within a 30-minute stroll of Sentosa Golf Club. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages, prenatal massages and detox wraps along with access to the sauna and hot tub. The steakhouse, SKIRT, serves Modern European cuisine and is open for lunch and dinner. WOOBAR is the hotel's own bar, serving drinks along with light fare. Enjoy the marina, 24-hour gym, Hot tub and sauna. 11817 square feet (1098 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Sentosa Island hotel, you'll be 3.4 km (2.1 mi) from Madame Tussauds and 3.5 km (2.1 mi) from Resort World Sentosa Casino.

What's nearby

  • Quayside Isle - 1 min walk - 0.1 km
  • Palawan Beach - 4 min drive - 2.6 km
  • Sentosa Golf Club - 5 min drive - 3.4 km
  • Tanjong Beach - 5 min drive - 3.4 km
  • Universal Studios Singapore - 6 min drive - 3.8 km

Getting around

  • Imbiah Station - 6 min drive
  • JB Sentral - 34 min drive
  • Changi Airport (SIN) - 34 min drive

Restaurants

  • ‪Latitude Bistro - ‬9 min walk
  • ‪Table by Little Farms - ‬6 min walk
  • ‪Golfer's Terrace - ‬4 min drive
  • ‪Goldilocks Fried Chicken - ‬5 min drive
  • ‪Tanjong Beach Club - ‬6 min drive

About this property

W Singapore - Sentosa Cove (Newly Renovated)

Some rates at W Singapore - Sentosa Cove (Newly Renovated) are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

W Singapore - Sentosa Cove (Newly Renovated) offers its guests a full-service spa, a marina, and a waterslide. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11817 square feet (1098 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury W Singapore - Sentosa Cove (Newly Renovated). An area shuttle within 0 kilometres, A theme park shuttle and a bus station shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Singapore hotel.

  • 1 building
  • 240 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Conference rooms
  • 11817 sq ft of conference space
  • 1098 sq. m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
W Singapore - Sentosa Cove (Newly Renovated) offers 240 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 65-inch LED televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Free beach shuttle
  • Free bus station shuttle
  • Free casino shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (SGD 20 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 65.95 for adults and SGD 32.97 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • SKIRT
  • the kitchen table
  • W Lounge
  • WET Deck
  • WOOBAR

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (11,817 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Marina
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bus station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift (156 centimetre wide door)
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must present a printed copy of their booking confirmation for island admission via Sentosa Gantry.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at W Singapore - Sentosa Cove (Newly Renovated)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 72.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 65.95 for adults and from SGD 32.97 for children
  • Valet parking fee: SGD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 72.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Singapore Sentosa Cove
W Cove
W Cove Hotel
W Cove Hotel Singapore Sentosa
W Singapore Sentosa
W Singapore Sentosa Cove
W Singapore Sentosa Cove Hotel
Sentosa Cove Hotel
Sentosa Cove

Frequently asked questions

What is the cancellation policy at W Singapore - Sentosa Cove (Newly Renovated)?

W Singapore - Sentosa Cove (Newly Renovated) offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Singapore - Sentosa Cove (Newly Renovated)?

As of 19 Apr 2026, prices found for a 1-night stay for 2 adults at W Singapore - Sentosa Cove (Newly Renovated) on 8 May 2026 start from AU$525, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Singapore - Sentosa Cove (Newly Renovated)?

Yep, W Singapore - Sentosa Cove (Newly Renovated) has a free self car park. Additionally there is secured covered valet parking with in/out privileges for SGD 20 per day.

Are there any beaches close to W Singapore - Sentosa Cove (Newly Renovated)?

The closest beach to W Singapore - Sentosa Cove (Newly Renovated) is Siloso Beach (3.5 km).

Is there a spa on site at W Singapore - Sentosa Cove (Newly Renovated)?

Yep, there is an onsite spa at W Singapore - Sentosa Cove (Newly Renovated). It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does W Singapore - Sentosa Cove (Newly Renovated) have a pool?

Yep, and guests recommend it! W Singapore - Sentosa Cove (Newly Renovated) has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 24 hours.

Does W Singapore - Sentosa Cove (Newly Renovated) have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at W Singapore - Sentosa Cove (Newly Renovated)?

W Singapore - Sentosa Cove (Newly Renovated) features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes W Singapore - Sentosa Cove (Newly Renovated) a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at W Singapore - Sentosa Cove (Newly Renovated).

Is W Singapore - Sentosa Cove (Newly Renovated) family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that W Singapore - Sentosa Cove (Newly Renovated) is a hit with families.

Are there hot tubs in the rooms at W Singapore - Sentosa Cove (Newly Renovated)?

No, but there are deep-soaking baths in the guestrooms.

Does W Singapore - Sentosa Cove (Newly Renovated) serve breakfast?

You bet, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at W Singapore - Sentosa Cove (Newly Renovated)?

No, W Singapore - Sentosa Cove (Newly Renovated) does not offer an airport shuttle service.

Is there a bar or restaurant at W Singapore - Sentosa Cove (Newly Renovated)?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W Singapore - Sentosa Cove (Newly Renovated)?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W Singapore - Sentosa Cove (Newly Renovated)?

No, pets and service animals are not allowed.

W Singapore - Sentosa Cove (Newly Renovated) Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay and facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Everything was just perfect . Room was beautiful. Very clean and tidy . Staff were always so friendly and ready to accommodate with everything. Special shout out to the Concierge Vince and also Noah who were always so helpful and friendly.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous, the breakfast is delicious but what stands out at The W Sentosa is the staff. Every single one of them go above and beyond to ensure your trip is the best it can be. Vince and Noel, the two concierges, take the time to get to know you by name and made sure they knew what we were up to each day, provided recommendations and make the children feel like rock stars during their stay! We can’t wait to come back and enjoy the W life once again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Impressive staff.Great breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Saskia

Stayed 4 nights in Sep 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

8/10 Good

Rieca

Stayed 4 nights in Dec 2025

10/10 Excellent

Jarene

Stayed 3 nights in Dec 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

manmohan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Gary John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W hotel was a very luxurious and friendly experience. My family particularly enjoyed cocktails around the pool. The breakfast buffet was a good start to each day, with enough variety to keep my family happy.
Stayed 7 nights in Nov 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Excellent. Accomodating and caring. Noel, one of the concierge staff, made our stay especially memorable. He had special cakes waiting in our room on several occasions and some speakers for my daughters phone. Vince, the other concierge was super helpful as well. Clarrisa at the breakfast reception was awesome and always made us feel welcome. All the staff was terrific, actually. The location is right on the free bus route that we always used to move around the area in combination tith the Sentosa Express and cable cars. They change the QR code for free travel on the Sentosa Express is updated every 3 days, so keep that in mind. Universal was great and the Oeanarium was well worth the entry fee. We will definitely be returning.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Aug 2025

10/10 Excellent

Luc

Liked: Staff & service, property conditions & facilities
Besr customer service ever
Stayed 1 night in Oct 2025

10/10 Excellent

peter, Charlottenlund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 10 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated room, attentive staff, great location - highly recommended for a family of 4!
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were attnetive, always went beyond the call. Highly recolmmend.
Stayed 8 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the W Sentosa Island. The hotel was gorgeous and the friendly and accommodating staff, buffet breakfast and pool were highlights for us. There’s a handy shuttle bus which is useful for getting you around the island. We would visit again in a heartbeat!
Stayed 4 nights in Jun 2025

10/10 Excellent

ARISA

Liked: Amenities
The renovated room was superior and cleaned. They also had filtering water system which was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Oliver Bing

Stayed 2 nights in Oct 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Sep 2025

6/10 Okay

laura

Liked: Cleanliness, staff & service
I love the W, but this was below par others. Furthermore having stayed at Sofitel Sentosa previously, at a cheaper price tag I'd go back there before returning to W. Issues we had included: - My partner having a major Fall and injuring his shoulder and hip. There was a wet floor sign, however as this was directly in front of the elevators there was no avoiding walking through the wet floor. - On the last day we were locked out of our room for 45 minutes in wet bathers. Security had to come to fix it as the door swipe totally malfunctioned. - At the Woobar, oil underneath a table stained my dress. They offered to launder it for free. Only for it to be returned STILL with the oil stains. - my partner got a few hard boiled eggs at breakfast. Cracked them all, all fully raw. Such a food safety issue. And very disappointing. Additional feedback, the towels felt quite old/ not soft and very small. A lot of the lounge chairs in pool area were broken. I think every third at least was torn. And every pool towels was shredded on the edges. Really not what you expect from a 5 star hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel - clean, friendly, great pool.

This is the best hotel we have stayed in. We were here for five nights in a marina view room with a balcony. The pool is fantastic. The staff were all amazing and could not have been more helpful and accommodating. Special items (egg free) were made for our daughter at breakfast which she was thrilled about. Dinner at skirt was delicious.
Stayed 5 nights in Aug 2025

6/10 Okay

Joanne

Disliked: Staff & service
Stayed 4 nights in Aug 2025