"Location great, nice swimming pool, room overdue for upgrade eg patched bath, plaster patched unfinished ceiling, moving wc seat etc should have been ... " More
You can enjoy LCD TVs with cable channels, and all 656 rooms feature free WiFi, coffee/tea makers, and free newspapers. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. 24-hour room service, free bottled water, and safes are also available.
The café, Orchard Cafe, is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own poolside bar. 21605 square feet (2007 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free valet parking.
Attractions within a 10-minute walk of this 4.5-star Orchard hotel include ION Orchard and Lucky Plaza.
7 Jan. 2020 by Jean-Philippe Jacopin
Dear Guest, Your favourable rating for the Orchard Hotel Singapore, is very much appreciated. It will be our pleasure to look forward to your continuous support. Warm Regards
27 Nov. 2019 by Delilah Hamid
Dear Guest, Thank you for your rating. We sincerely apologise for the unpleasant experience. Thank you for bringing this to our attention. Rudeness will not be condoned and we will review this with the Team, to prevent recurrence of such incidents. Meanwhile, we hope for another opportunity to serve you again. Warm Regards
5 Nov. 2019 by Delilah Hamid
Dear Guest, Your favourable rating for the Orchard Hotel Singapore is much appreciated. We are delighted that you had enjoyed our location and pool facilities. Your comments of the areas of deficiency has been noted. You may like to know that, at this point, only the Grand Deluxe Rooms have recently been through an enhancement program. And, we have not finalised on our plans for the rest of the rooms. Nonetheless, we hope this will not preclude your future support for the Orchard Hotel Singapore. Warm Regards
15 Oct. 2019 by Delilah Hamid
Dear Guest, Thank you for your rating for the Orchard Hotel Singapore. We hope you had a pleasant stay experience. And, we look forward to welcome you again, in not too distant future. Warm Regards
25 May 2019 by Nelson Wang - Guest Experience Manager
Dear Value Guest, Thank you for your excellent review rating for the Orchard Hotel Singapore. We are delighted that you had enjoyed our signature lounge, cocktails and breakfast. We hope you had a pleasant and comfortable stay experience. It will be our pleasure to look forward to your continued support. Warm Regards
22 Mar. 2019 by Delilah Hamnid
Dear DaveP, Thank you for your valuable feedback. We are sorry that the bathroom did not meet your expectation. You may like to know that our rooms, at the Orchard Wing, are currently undergoing an enhancement, by phases. On completion, we hope to offer our guests a more comfortable stay experience. In the meanwhile, unless we have the room number, we are unable to conduct a thorough check on the hot water issue. However, the relevant department will run a check in the general system. We seek your kind understanding. And, hope for indulgence in your continued support. Warm Regards
15 Nov. 2018 by Delilah Hamid
Dear Andre, Your fabulous review rating for the Orchard Hotel Singapore is much appreciated. We are delighted that you enjoy our location and facilities. It will be our pleasure to look forward to your continued support. Warm Regards
6 Nov. 2018 by Lynn Kim
Dear Guest, Thank you for your review rating on the Orchard Hotel Singapore. We hope you had a memorable stay. And, we look forward to serving you again, in not too distant future. Warm regards,
23 Nov. 2018 by Delilah Hamid
Dear Jason, Thank you for your review rating on the Orchard Hotel Singapore. Please allow us to share that information on the facilities enhancement program was indicated on the Expedia website. Nonetheless, we apologise for any inconvenience that may have disrupted your stay experience. On completion of the program, we hope to offer our guests an elevated stay experience. We ask for your kind understanding and indulgence in your continued support. Warm Regards
13 Sep. 2018 by Delilah Hamid
Dear Guest, Thank you for your excellent review rating, for the Orchard Hotel, Singapore. It was necessary to upgrade our facilities in order to enhance our guest experience and, for the hotel to remain relevant and competitive. We are also very glad that you had enjoyed the services at the Executive Club Lounge. It will be our pleasure to look forward to more opportunities to welcome you again, in not too distant future. Warm Regards
Orchard Hotel Singapore (SG Clean) offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 21605 square feet (2007 square meters) and includes a conference center. A nightclub, tour/ticket assistance, and multilingual staff are also featured at the luxury Orchard Hotel Singapore (SG Clean). You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Singapore hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Orchard Hotel Singapore (SG Clean) offers 656 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Orchard Cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Hua Ting Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of SG Clean (Singapore) and We Clean. We Care. We Welcome. (Millennium) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.