4.1 out of 5

"The Orchard Hotel is s real Oasis in the heart of busy Singapore. The staff are absolutely fantastic in this first class home away from home. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A luxury stay in the heart of Singapore awaits you at Orchard Hotel Singapore. Within steps you'll find Orchard Road and Lucky Plaza within a 10-minute stroll. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a nightclub.

All 656 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and free newspapers. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. 24-hour room service, free bottled water and safes are also available.

The café, Orchard Cafe, is open for breakfast, brunch, lunch and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. 21605 square feet (2007 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free WiFi in public areas, a fitness centre and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of free valet parking.

Attractions within a 15-minute walk of this 4.5-star Orchard hotel include Singapore Botanic Gardens and The Paragon.

Grand Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$208* Per night/room 27 Sep. - 28 Sep.

Premier Club King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Signature Premier

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Family King

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Orchard Hotel Singapore ratings based on 166 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Orchard Hotel Singapore

Everyone (98) Couples (56) Business (1) Family (12)
5 out of 5
Signature lounge, cocktails and breakfast. No dislikes.

Posted by on 25 May 2019

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Comment from Hotel Management

25 May 2019 by Nelson Wang - Guest Experience Manager

Dear Value Guest, Thank you for your excellent review rating for the Orchard Hotel Singapore. We are delighted that you had enjoyed our signature lounge, cocktails and breakfast. We hope you had a pleasant and comfortable stay experience. It will be our pleasure to look forward to your continued support. Warm Regards

3 out of 5
Have stayed in Millenium hotels of this star rating in NZ. This was not up to that level. The room itself was not too bad and the bed was one of the most comfortable I have slept in, but the room was let down by a small tired bathroom which you had to step into the bath to take a shower. We had issues with no hot water on a number of occasions which we reported. General answer was “ just run it for a while”. They take great pride in the newly refurbished entrance/foyer where they should have spent the money on refurbishing the rooms. Falls short of four star.

Posted by , from Port Macquarie,AU on 21 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by Delilah Hamnid

Dear DaveP, Thank you for your valuable feedback. We are sorry that the bathroom did not meet your expectation. You may like to know that our rooms, at the Orchard Wing, are currently undergoing an enhancement, by phases. On completion, we hope to offer our guests a more comfortable stay experience. In the meanwhile, unless we have the room number, we are unable to conduct a thorough check on the hot water issue. However, the relevant department will run a check in the general system. We seek your kind understanding. And, hope for indulgence in your continued support. Warm Regards

5 out of 5
Nice hotel, excellent location in relation to Orchard Road and MRT Station

Posted by , from Queensland, Australia on 14 Nov. 2018

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Comment from Hotel Management

15 Nov. 2018 by Delilah Hamid

Dear Andre, Your fabulous review rating for the Orchard Hotel Singapore is much appreciated. We are delighted that you enjoy our location and facilities. It will be our pleasure to look forward to your continued support. Warm Regards

4 out of 5

Posted by on 25 Oct. 2018

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Comment from Hotel Management

6 Nov. 2018 by Lynn Kim

Dear Guest, Thank you for your review rating on the Orchard Hotel Singapore. We hope you had a memorable stay. And, we look forward to serving you again, in not too distant future. Warm regards,

2 out of 5
Renovations going on at lobby which not notified of. Promised in room mini bar free - but mini bar was empty.

Posted by , from Papua New Guinea on 27 Sep. 2018

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Comment from Hotel Management

23 Nov. 2018 by Delilah Hamid

Dear Jason, Thank you for your review rating on the Orchard Hotel Singapore. Please allow us to share that information on the facilities enhancement program was indicated on the Expedia website. Nonetheless, we apologise for any inconvenience that may have disrupted your stay experience. On completion of the program, we hope to offer our guests an elevated stay experience. We ask for your kind understanding and indulgence in your continued support. Warm Regards

5 out of 5
Great hotel but lobby was being renovated, executive lounge staff were very helpful.

Posted by on 12 Sep. 2018

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Comment from Hotel Management

13 Sep. 2018 by Delilah Hamid

Dear Guest, Thank you for your excellent review rating, for the Orchard Hotel, Singapore. It was necessary to upgrade our facilities in order to enhance our guest experience and, for the hotel to remain relevant and competitive. We are also very glad that you had enjoyed the services at the Executive Club Lounge. It will be our pleasure to look forward to more opportunities to welcome you again, in not too distant future. Warm Regards

5 out of 5

A CBD Oasis

The Orchard Hotel is s real Oasis in the heart of busy Singapore. The staff are absolutely fantastic in this first class home away from home.

Posted by , from Brisbane Australia on 4 Sep. 2018

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Comment from Hotel Management

13 Sep. 2018 by Delilah Hamid

Dear JJ on Wotif, Your fantastic review rating for the Orchard Hotel Singapore is much appreciated. It is rewarding and motivating. We will hope for more opportunities to welcome you again, in not too distant future. Warm Regards

4 out of 5
Very central location. Staff always helpful. We come back each year

Posted by on 22 Jul. 2018

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Comment from Hotel Management

13 Sep. 2018 by Delilah Hamid

Dear Guest, Your excellent review rating for the Orchard Hotel Singapore is very much appreciated. Your kind comment for the team is indeed rewarding and motivating. We shall all look forward to welcome you again, in not too distant future. Warm Regards

4 out of 5
Hotel was pleasant and the staff were very helpful. Great location and bed was really comfortable.

Posted by on 27 Jun. 2018

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Comment from Hotel Management

27 Jul. 2018 by Delilah Hamid

Dear Guest, Thank you for your feedback. We are glad that you are happy with our location and facilities. Your comment for the staff is much appreciated. It will be our pleasure to look forward to your continued support. Warm Regards

5 out of 5

Nice Hotel, with great rooms and amenities

Stayed for 3 nights in a premier room, it was a good size, super comfortable bed, well appointed room and a really great bathroom. The complimentary free breakfast with the room package was huge downstairs each morning. In a great location, super quick walk to all the restaurants and shopping malls. The back door/ connection into the newer little shopping area next door was good as well, with a well stocked supermarket on the ground floor if you need to pick up anything just 2 mins walk from the lobby. I'd stay here again for sure.

Posted by , from Sunshine Coast, Qld on 15 Apr. 2018

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Comment from Hotel Management

24 Apr. 2018 by Delilah Hamid

Dear Dan, Your fantastic review rating is much appreciated. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to you continued support. Warm Regards

About the Orchard Hotel Singapore

Location 442 Orchard Road, Singapore, 238879

Property Features

Orchard Hotel Singapore offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 21605 square feet (2007 square metres) and includes conference centres. A nightclub, tour or ticket assistance, and multilingual staff are also featured at the luxury Orchard Hotel Singapore. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Singapore hotel.

  • 656 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • 21605 sq ft of conference space
  • 2007 sq. m of conference space
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Singapore (SIN-Changi) (22.8 km / 14.2 mi)
  • Metro station: Orchard Station (0.6 km / 0.4 mi)
  • Parking: Free valet parking

Room Amenities

Orchard Hotel Singapore offers 656 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Orchard Cafe – This café serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Hua Ting Restaurant – This restaurant specialises in Chinese cuisine and serves lunch, dinner and light fare. A children's menu is available. Reservations are required.

Noodles – This restaurant specialises in Asian cuisine and serves lunch and dinner. Reservations are required.

Intermezzo – On-site cocktail bar. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 94.16 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 37.7 for adults and SGD 18.9 for children (approximately)
  • Rollaway bed fee: SGD 94.16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Singapore Orchard
  • Orchard Hotel Singapore
  • Singapore Orchard Hotel
  • Orchard Hotel Singapore Hotel
  • Orchard Hotel Singapore Singapore
  • Orchard Hotel Singapore Hotel Singapore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.wotif.com/Singapore-Hotels-Orchard-Hotel-Singapore.h553888-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.