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 Singapore • 1 Room
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Hotel Boss (SG Clean)

3.5-star property
500 Jalan Sultan Road, Singapore, 1800 796 370
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3.7 out of 5
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See all 14 wotif Reviews

"It was our Wedding Anniversary and we loved our room, we got upgraded at the time to a balcony room (8 nights). We were confident in the fact that upo ... " More

By a verified traveller on Thu 05 Mar 2020

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Hotel Description

At Hotel Boss (SG Clean) you'll be 1.7 km (1 mi) from Orchard Road and 3 km (1.8 mi) from Gardens by the Bay. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and a bar/lounge.

The restaurant, Founder Rou Gu Cha, serves Chinese cuisine. Enjoy the gym and seasonal outdoor swimming pool as well as access to a playground. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning continental breakfast is available. There's also the convenience of self parking.

Attractions within a 30-minute drive of this 3.5-star Kallang hotel include Universal Studios Singapore and Marina Bay Sands Casino.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$134* Per night/room 9 Feb. - 10 Feb.

Superior Twin 2 Pax NC

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Double 2 Pax NC

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Balcony 2 Pax NC

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Double 2 Pax NC

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Boss (SG Clean) ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Boss (SG Clean)

Everyone (5) Couples (3) Family (2)
1 out of 5
This is by far the smallest hotel room I have ever been to and I’ve been to a lot of hotels. It’s matchbox size.. no room to unpack a suitcase Staff are also pushy and not very friendly.

Posted by on 3 Jan. 2023

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Comment from Hotel Management

12 Jan. 2023 by William

Thank you for taking the time to write your review. We apologise for any inconvenience caused. We always strive to exceed our guests expectations which we appear to have missed on this occasion. We are constantly reviewing and streamlining our procedures to improve our guests experience.

2 out of 5
Location is good, very convenient. Given such a busy n well-earned hotel, wish they could spend some money to upkeep the lobby general cleanliness, it has an awful smells as soon as u step into the hotel lobby which is unpleasant. Very poor soundproof in the room, you can basically hear your next door clearly and even the opposite rooms during your sleep. I cannot tolerate the shower hot water system is not working even after reporting the faults, no action has been given.

Posted by on 29 Oct. 2022

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Comment from Hotel Management

3 Nov. 2022 by William

"We regret to learn that your stay with us was less than satisfactory due to the various issues that you encountered.It is most certainly not the experience that we intended our guests to have, and the impression that we would like to leave.Do be assured that our guest’s experience remain our top priority and a slew of improvements will be implemented to enhance our offerings and service standards.We apologize for the frustration that was brought about as a result. We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again. "

5 out of 5

Posted by on 27 Dec. 2020

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Comment from Hotel Management

13 Jan. 2021 by Fiona Liu

Thank you very much for your amazing rating! We are delighted that you enjoyed your stay with us. We definitely looking forward to welcoming you back for an even amazing one!

5 out of 5
It was our Wedding Anniversary and we loved our room, we got upgraded at the time to a balcony room (8 nights). We were confident in the fact that upon entry everyone was temperature tested (coronavirus), it made us feel safe and secure. We had breakfast each morning on Level 1, a slight variation in the menu every couple of days would have been nice. We thoroughly enjoyed our time in Singapore and at the Hotel and would happily recommend it to friends and family.

Posted by on 5 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by William Lew

Thank you for your lovely review and we look forward to your future arrival.

4 out of 5

Posted by on 13 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Senior Guest Services Manager

Thank you for your support and we look forward to your future arrival.

3 out of 5
good location, rooms clean, amenities average. Staff friendly bathrooms a little small

Posted by on 1 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by William Lew

We are delighted that you enjoyed your stay with us. We wish to assure you that our team will be looking into these as we are always looking for ways to improve on our service and efficiency.

5 out of 5
Was a great spot with excellent access to everywhere and a great pool. I would especially like to thank our maid Kannika for her great service and beautiful friendly personality, making our stay that much better.

Posted by , from Melbourne on 20 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by Hidayah Tiong

I appreciate your positive feedback about our hotel & services. We do take pride in catering to our guests' needs the best way we can.  I am very pleased to hear that Ms Kannika made your stay pleasant. We hope to welcome you back to the hotel in the near future!

5 out of 5
Very close to town. Easy MRT access to almost anywhere and its a sheltered walkway. Large lobby, not cramped. Excellent front office staff, very polite and welcoming. Many elevators so not too congested trying to get in and out of room. 24 hour service. Food court and convenience store right downstairs and a mall right next door. Sometimes lobby is just too noisy and way too many tourists with bad manners in lifts. The room may be a tad cramped but in Singapore just use the room to sleep and use the amenities!

Posted by , from Cairns Australia on 1 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Guest Services Team

We apologise for the unpleasant stay you had with us. Kindly note that should our guests experience discomfort or in this case, noise from the neighboring guests, please feel free to give our receptionist a call as we will be glad to be of assistance.

5 out of 5
Great location staff friendly clean and well priced would stay again

Posted by on 28 Apr. 2019

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Comment from Hotel Management

2 May 2019 by William

Dear Guest, Thank you for your lovely review and we look forward to your future arrival.

4 out of 5
Loved the location with Little India close by. The room was tiny but had everything I needed.

Posted by on 12 Apr. 2019

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Comment from Hotel Management

12 Apr. 2019 by William

Dear Guest, Thank you for your support and we look forward to your future arrival.

About the Hotel Boss (SG Clean)

Location 500 Jalan Sultan Road, Singapore, 199020

Property Features

Hotel Boss (SG Clean) offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Boss (SG Clean). For a fee, parking is available.

  • 1500 guestrooms or units
  • 2 dining venues
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Lavender Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Boss (SG Clean) offers 1500 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Founder Rou Gu Cha - This restaurant specializes in Chinese cuisine.

Nan Jing Restaurant - This restaurant specializes in Chinese cuisine.

TICM Gelato Cocktail Bar - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Gills N Shells - This restaurant specializes in seafood.

Jubilicious - Onsite restaurant.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Boss (SG Clean)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: SGD 12 per person (approximately)
  • Self parking fee: SGD 12 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Boss Singapore
  • Boss Singapore
  • Hotel Boss
  • Hotel Boss (SG Clean) Hotel
  • Hotel Boss (SG Clean) Singapore
  • Hotel Boss (SG Clean) Hotel Singapore

You should know

  • The seasonal pool will open in January and close in December.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.