Sanur beachfront accommodation

The location is fantastic, and the swimming pools, and buffet breakfast were great. Sadly the hotel is looking a little shabby with mould in the bathrooms, saggy beds, wobbly and damaged furniture, and aircon that was functioning sub par. The room cleaning was very hit and miss, but by far the worst thing was the overpowering fake jasmine smell in the hallways - it made me cough and feel nauseated. The staff are friendly and helpful, though it does take a while to get things done. From talking to the other guests, it sounds like the hotel has been fading over the years, but it still represents great value for money.

The hotel is definitely a good option if you are looking for a hotel near the airport (only 30min away). It is a huge complex and it’s amazing to see how well it is managed. Staff was excellent although it don’t start well. In an American hotel chain I was told that they don’t have too many king size beds. Then I was told I’ve been upgraded to a larger room. Upon entering the room it was the same situation which I experience more frequently around the world. A room with facilities for handicapped guests is being presented as an ‚upgrade with more space‘. It was sorted out afterwards but it becomes more a nuisance that I have to mention it explicitly at checkin every time.

Great experience. Clean, luxurious and great staff. Restaurant and bar are excellent also.