Riviera Maya Suites

3.0 star property
Family-friendly hotel with marina and rooftop terrace

Photo gallery for Riviera Maya Suites

Property grounds
Creator video
2 Bedroom, Penthouse | Living area
Romantic Bungalow, 1 King Bed, Garden View | Garden view
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 16 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Basic Double Room, 1 Double Bed

Highlights

Garden
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Ceiling fan
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Garden
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 13 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Villa (Garden Villa)

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Single Beds

Standard Apartment, 2 Bedrooms, Garden Area

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Apartment, 2 Bedrooms, Garden View

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

Bungalow, 2 Double Beds, Kitchen

Highlights

Furnished balcony
Garden
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Ceiling fan
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Apartment, 3 Bedrooms

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

Standard Apartment, 3 Bedrooms, Garden View

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

2 Bedroom, Penthouse

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite Palmar, 2 bedroom, balcony

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite Palmar, 3 bedrooms, garden view

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

Suite Palmar, 2 bedroom Penthouse

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite Palmar 1 Bedroom,balcony

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

Romantic Bungalow, 1 King Bed, Garden View

Highlights

Furnished balcony
Garden
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Ceiling fan
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Riviera Maya Suites. Within steps you'll find Quinta Avenida and Playa del Carmen Main Beach within a short 5-minute stroll. Highlights at this hotel include an outdoor swimming pool, a marina and free self-parking. .Enjoy the kids' swimming pool and pool loungers as well as access to ecotours. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a short walk of this 3-property class Downtown Playa del Carmen hotel include Mamitas Beach and within a 30-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Family-friendly hotel with marina and rooftop terrace
Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 30 guestrooms or units
  • 3 levels
  • Built in 2006
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
Riviera Maya Suites offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with digital channels and first-run films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Riviera Maya Suites?

Riviera Maya Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riviera Maya Suites?

Yep, Riviera Maya Suites has a free self car park.

Are there any beaches close to Riviera Maya Suites?

Yep, Riviera Maya Suites is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Riviera Maya Suites have a pool?

Riviera Maya Suites has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Riviera Maya Suites family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as highchairs and baby baths in the guestrooms, it's no surprise that Riviera Maya Suites is a hit with families.

Is there a free airport shuttle available at Riviera Maya Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Riviera Maya Suites?

Check-in begins at 3 PM. Check-out time is noon.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 380 reviews
Rating 8 - Good. 60 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 6 out of 380 reviews
Rating 2 - Terrible. 6 out of 380 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close this was to 5th Avenue where all the vendors and restaurants are, it was just a short walk to the beach. There was an excellent supermarket 200 meters away. Our condo was very nice, it wasnt a top luxury style room, but I would give it a B , excellent and comfortable for the price. The in unit laundry machines were great. They provided a small cobtainer of laundry soap, an iron, and hamper, the kitchen was equipped with a full Sized fridge, oven, dishwasher and stovetop, full sets of dishes, cookware, utinsels, and drinking water dispenser. They provided dish soap. The dining room was great a table with 8 chairs. The living room had two wicker style couches, and a television. There was a nice balcony with patio furniture, table, couches, and a grill with propane. We did not have a hammock with our unit, we saw where one could be hooked up. There were two bedrooms one with a king sized bed the other had 2 queen sized bedrooms. Both bathrooms had their own bathrooms. They provided washcloths and towels- these were very basic thinner white towels. There was a hair dryer in one of the bathrooms. The master bedroom had a safe. The rooms had built in cabinets and wardrobes with hangers and both rooms had televisions. They dont have hand soap, so we picked some up at the store. Housekeeping came every other day, we washed our towels ourselves on the off days. Underground parking, and excellent pool, and hot tub and gardens. Staff were friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large rooms, hot tub, quiet and close to everything. I stay here every time I come through Playa and always happy. The staff is always kind and thoughtful. Washing machine and dryer is a huge bonus as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Richard, napa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz at the front desk was really great. The whole staff is very friendly and helpful!
Stayed 9 nights in Feb 2025

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar , exelente. Staff. , igual q las fotos , lo único q cambiaría sería mejores colchones. O camas un poco más grande
Stayed 4 nights in Mar 2025

6/10 Okay

Candice

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and staff were amazing. The beds were rock hard, the bedding and pillows are terrible. Needed to ask for extra blankets. Should get new pillows and thicker more cozy duvets.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
The only place to stay in Playa!!!
Stayed 4 nights in Mar 2025

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property right next to 5th Ave for convenience. There were taxis on the corner frequently, if needed. The pool area was so nice and the trees blocked the city views/ streets that were so close. There was a restaurant with live music across the street, so some nights you could hear the music very late, but it was *mostly muffled and didn't bother me too much. We were in a suite which was wonderful and had a nice kitchen, but no coffee available. ( coffee maker- yes, but no coffee available). On my last day i found a grocery store that was only about 2.5 blocks away. I should have sought it out on my first day, as i actually didn't care for some of the coffee options nearby ( & would have saved money). We didn't cook with all the eating options nearby, but we could have enjoyed some snacks if we had gone there early on. ...The optional transportation they offer to & from airport worked out great. The Ado bus would have saved us some $$ but i was traveling with my daughter, so this seemed the best for us.
Stayed 5 nights in Feb 2025

10/10 Excellent

Cyriac

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect oasis of green and tranquility only 2 minutes from main busy street ! Really nicely done and quite unique in Playa del Carmen.
Stayed 2 nights in Mar 2025

8/10 Good

Margo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved location and our bungalow palapa porch (#122) however noise was definitely heard as we backed onto hot tub and pool. Some guests did not obey noise and time rules. Our bungalow was basic, sheets were extremely rough, but clean. Bungalow was in need of updating but the housekeeping staff were amazing and the grounds immaculate. Loved the beach chairs and umbrella (beach was about 5 minutes walk)
Stayed 11 nights in Feb 2025

10/10 Excellent

Kristopher

Stayed 5 nights in Feb 2025

10/10 Excellent

kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Matt

Liked: Amenities, property conditions & facilities
When I saw the 9.6 rating for the price I booked pretty fast without thinking too hard about it. I will say it’s still great, I would give it a 9/10, but I have to think the ratings are inflated by the suites whereas I had a single queen bed hotel room. My room was fine, everything was clean and worked, it was just a little simple. The pool is fantastic though, it’s set in jungle greenery that I don’t think many other places in town have.
Stayed 6 nights in Feb 2025

6/10 Okay

Wei

Travelled with family
Liked: Staff & service, amenities
The room is very outdated and doesn’t look clean. Hot water was not working well. We could hear the loud noise from nearby bars till 2am every nights. The garden and location is good though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location and spacious affordable rooms

Had an amazing stay at Riviera Maya Suites. The location is right next to the beach which is perfect for families and if you don't want beach water the pool area is pretty is nice with the greenery and stone work at pool area. I stayed at the 3 bedroom penthouse and the rooms were so spacious, clean, and modern. It's amazing how each bedroom had their own spacious bathroom which impressed my friends since we all appreciated that it was a perfect vacation space for my group of friends. It's also convenient there is laundry room that comes with laundry soap. We had our own personal balcony and rooftop Terrence which was a unique feature I had never had before. The location has many stores and restaurants within walking distance. I always felt safe since there is security at eh building and police that look out down the street. Staff were friendly and nice and helped with whatever we needed. Price was affordable for holiday weekend and for the space you get with the penthouse. Would definitely come back when in Playa Del Carmen again.
Stayed 3 nights in Feb 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to Playa multiple times and have stayed in all different locations. We loved this place and its location the best! Just a block from the beach but a view of 5th Ave...The best of both worlds.
Stayed 9 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute small property right in the middle of the action of the city, but with landscaping that made you feel like you were actually in the middle of the jungle. Perfect stay for family, friends, solo, or couple!
Stayed 5 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. We had a garden suite which was a beautiful little oasis to come back to after being in the crowds. Playa has become a very busy crowded place but we enjoy the amazing dining options therefore never stay at a resort. The suite was spacious and comfortable and the staff were amazing. Will definitely put it at the top of places we’ve stayed in Playa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay !
Stayed 3 nights in Dec 2024

10/10 Excellent

cindy

Liked: Cleanliness, property conditions & facilities
Awesome as always! Little piece of paradise!
Stayed 1 night in Jan 2025

4/10 Poor

Emilio

Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Lovely big unit with two bedrooms and kitchen. Shower heads could use replacing and we couldn’t get the washing machine to work, but we never said anything to them, so we can’t really complain. I would stay again in a heart beat!
Stayed 5 nights in Jan 2025

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025