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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
Restaurant
Lobby
View from room
Exterior

Popular amenities

  • Bar
  • Hot tub
The current price is AU$788
includes taxes & fees
12 Aug - 13 Aug

Explore the area

Map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪3 min drive‬
  • Quinta Avenida
    ‪3 min drive‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for The Reserve Master Suite Swim Up

Terrace/patio

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Private pool
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

8.6 out of 10
Excellent
(32 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Nature View

The Reserve Junior Suite Nature View

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Nature View

Suite, Nature View

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 78 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite, Nature View

Master Suite, Nature View

Master Suite, Nature View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Nature View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, Nature View

9.8 out of 10
Exceptional
(35 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Swim Up

Shower, rainfall showerhead, designer toiletries, hair dryer

The Reserve Suite Swim Up

Highlights

Furnished balcony
Private pool
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 78 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View

The Reserve Master Suite Nature View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View

The Reserve, Suite, Nature View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite

Two Bedrooms Master Suite

Highlights

Furnished balcony
Separate dining area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 184 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds

View all photos for Suite Junior with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Junior with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Master with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Master with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Premium with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Premium with Garden View

  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite Premium with Pool View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Premium with Pool View

  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite Master with Pool View

Living area

Suite Master with Pool View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Junior with Garden View

Living area

Suite Junior with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds

View all photos for Suite Master with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Master with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Standard with View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room Standard with View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Classic with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Classic with Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Deluxe with Pool View

Living area

Suite Deluxe with Pool View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . You'll be 1.8 km (1.1 mi) from Mamitas Beach and 3.1 km (1.9 mi) from Quinta Avenida. Highlights at this all-inclusive property include 14 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at YHI Spa can include deep-tissue massages, sports massages, detox wraps and body wraps along with access to the sauna. Kanna Beach Club is the property's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site gym and Hot tub. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Luis Donaldo Colosio property include Quinta Alegría Shopping Mall and Río Secreto.

What's nearby

  • Punta Esmeralda Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 3 min drive - 1.8 km
  • Quinta Avenida - 3 min drive - 2.2 km
  • Playa del Carmen Main Beach - 4 min drive - 2.2 km
  • Quinta Alegría Shopping Mall - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Hadar - ‬1 min drive
  • ‪Crisol - ‬4 min drive
  • ‪Capella - ‬3 min walk

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and Access to hot tub. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 393 guestrooms or units
  • 3 levels
  • 5 buildings
  • 14 dining venues
  • 15 bars or lounges
  • Conference rooms
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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4.4 out of 5, Excellent, 1,465 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 51 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

What is the cancellation policy at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive on 12 Aug 2025 start from AU$783.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yep, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive has a free self car park.

Are there any beaches close to Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yep, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is a short 12-minute walk from Punta Esmeralda Beach. Fun beach activities include snorkelling and windsurfing.

Is there a spa on site at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yep, YHI Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a pool?

Yep, and guests love it! Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive features 4 outdoor pools, a full-service spa and a health club.

What makes Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive .

Is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive family-friendly?

No, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yep, they've got a beach bar and 14 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, only service animals are allowed.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1007 reviews
Rating 8 - Good. 216 out of 1007 reviews
Rating 6 - Okay. 97 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

kassia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a couple get away, Great food, Clean property, Not too much entertaintment,
Stayed 7 nights in Apr 2025

10/10 Excellent

Kiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort was insane!! hands down the best i’ve ever been too! the food was incredible, like so many options and surprisingly the buffet was top tier! no one got food poisoning and instead we actually had less bloating! shoutout to eduardo and carlos for their service at hadar resto! the cleaners came in everyday with fresh bedding and towels so it was always fresh. every morning we were greeted by the staff and this amazing scent infused in the air. don’t get me started on the weather, 34 degrees, UV 11, access to the pools especially farenheit pool for their activities like aqua fit and volleyball was so much fun! the drinks were STRONG not watered down at all hehe and the beach was beautiful, slightly rocky, i do wish it was more smooth and sandy but that’s okay the cabanas and chairs were great with lots of bar options. the night life was good, a lot of our resos were late so we missed some activities like karaoke so hopefully they can extend the hours next time! the room was insane, private bathroom, walk in double shower, jacuzzi, king size bed, hammock, 2 min walk to the beach and pool like wow. i’m genuinely so sad to not be there right now but don’t worry we will be back next year! 10/10
Stayed 4 nights in Apr 2025

8/10 Good

LILIANA RODRIGUEZ

Travelled with partner
Liked: Staff & service, amenities
Falta aseo en el la piscina principal y edificios
Stayed 3 nights in Apr 2025

10/10 Excellent

Elvia Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jungle area was awesome! Don’t like the cheap liquor options if you weren’t reserve Pool closed at 6 :(
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Earl, detroit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Michael Albert, Toms River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort exceeded our expectations, we had an amazing experience! The property is beautiful and the rooms are spacious and clean. Every staff member went above and beyond to provide excellent customer service. I don’t usually have high expectations for food at all inclusive resorts but the restaurant food is delicious. Amazing experience, I would definitely stay here again!
Stayed 6 nights in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

lois

Stayed 7 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Felicitos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó es la segunda vez que me quedó y me quedaría otra vez la gente que trabaja ahí es muy amable y atenta
Stayed 4 nights in Mar 2025

6/10 Okay

Sean

Travelled with family, Travelled with group
Property was very nice looking but not enough chairs by the pool and the food was just ok.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ermir

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort! I really recommend it.
Stayed 4 nights in Mar 2025

4/10 Poor

gurbir, Medford

Disliked: Cleanliness, amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Diana

Travelled with family
Liked: Amenities
Beautiful location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities
Great visit. Service was excellent, property was very clean, and food options were good. Would stay again
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort. Food was amazing, pool was lots of fun. Quick cab ride into downtown. Staff here was super friendly and helpful. Would definitely come back.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nadyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, very clean, lots of great food options. We had a wonderful time and highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gabriella

Stayed 9 nights in Feb 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and restaurant
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort is absolutely perfect! Amazing staff, always ready to satisfy all your needs. Great room service, friendly people. The food is great and the amenities are perfect. 5/5 Highly suggest!!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to several all-inclusive resorts in Mexico (including Fairmont Mayakoba).. and this one has been our favorite! Upon our arrival we upgraded to the "reserve" area for a very reasonable cost and it was well worth the price. We truely can't say enough about the quality of the staff and food. We loved everything about this trip! To name drop Carlos (our concierge) and Alejandra (front desk) really made our stay extra special --- THANK YOU!
Stayed 8 nights in Feb 2025

10/10 Excellent

Marnee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025