Mahekal Beach Front Resort & Spa: Deals & Reviews (Playa del Carmen, MEX)

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Stylish hotel on the shore with 4 outdoor swimming pools

4 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas

Premium bedding, down duvets, Select Comfort beds, minibar

Shower, rainfall showerhead, hair dryer, towels

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

Hot tub

Pet-friendly

Explore the area

38 St And The Beach, Playa del Carmen, QROO, 77710

Mamitas Beach2 min walk
Quinta Avenida8 min walk
Playa del Carmen Maritime Terminal4 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

Run of House

7.8/10 Good

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Ceiling fan

Premium bedding

Blackout curtains

21 sq m
Resort view
Sleeps 3
1 Double Bed

Ocean View Palapa

8.3/10 Very good

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Renovated in 2014

Ceiling fan

Premium bedding

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Ocean View

8/10 Very good

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Renovated in 2014

Ceiling fan

Premium bedding

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Premium Bungalow

8.1/10 Very good

Highlights

Balcony or patio

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

30 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

The Oasis

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Premium bedding

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

The Oasis Palapa

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Premium bedding

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Garden View

8.8/10 Excellent

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Renovated in 2014

Ceiling fan

Premium bedding

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

Garden View Palapa

9.2/10 Wonderful

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Renovated in 2014

Ceiling fan

Premium bedding

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

7 June - 8 June

Pool

Hot tub

All-inclusive

Spa

for 1 night

includes taxes & fees

7 June - 8 June

About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Mahekal Beach Front Resort & Spa, a recipient of the prestigious Travel & Leisure 500 award in 2023. You'll find Mamitas Beach a few steps away and Quinta Avenida within a 10-minute stroll. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Revive can include deep-tissue massages, hot stone massages, facials and body treatments along with access to the hot tub. The diner, Cocina, serves Mexican cuisine. Agave is the hotel's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. 3 meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Downtown Playa del Carmen hotel include Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall.

What's nearby

Mamitas Beach - 2 min walk
Playa del Carmen Main Beach - 2 min walk
Quinta Avenida - 8 min walk
Quinta Alegría Shopping Mall - 13 min walk
Playa del Carmen Maritime Terminal - 4 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

Mamita's Beach Club - 7 min walk
Club de la Cerveza - 5 min walk
La Cueva del Chango - 4 min walk
Piola - 4 min walk
Encanto Beach Club - 4 min walk

About this property

Mahekal Beach Front Resort & Spa

Stylish hotel on the shore with 4 outdoor swimming pools

Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At Mahekal Beach Front Resort & Spa, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. This beach hotel also offers a hot tub, a fitness centre and a terrace.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

195 guestrooms or units

2 levels

33 buildings

3 dining venues

3 bars or lounges

Built in 1985

Deli

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Terrace

Gift shop

Beauty salon

Fireplace in lobby

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Bar on the beach

Coffee shop

Bar by the pool

Swim-up bar

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks and desk chairs. Select Comfort beds feature down duvets and premium bedding. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Revive has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Internet access

Parking and transport

Offsite parking available (USD 10 per day)
Street parking available
24-hour return airport shuttle (surcharge)
Onsite parking available only on request

Food and drink

Daily cooked-to-order breakfast available for a fee: USD 27 for adults and USD 27 for children
3 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Cocina
Fuego Restaurante y Bar
Itzi Pool Bar
Las Olas

Things to do

4 outdoor pools
Arcade/game room
Beach yoga
Bicycle rentals
Bicycle tours
Billiards/pool table
Books
Free beach club
Full-service spa
Games
Gym
Library
Playground
Scuba diving
Shopping
Spa tub
TV in common areas

Family friendly

4 outdoor pools
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Conference centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Spa tub
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (119 centimetre high)
Wheelchair-accessible restaurant

2 floors
33 buildings
Ballroom
Banquet hall
Built in 1985
Communal living room
Designated smoking areas (fines apply)
Fireplace in lobby
Reception hall
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Food and drink

Espresso maker
Limited room service
Minibar

Outdoor space

Balcony/patio

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets: USD 30.25 per accommodation, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 20 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00
New Year's Day (1 January) Gala Dinner per adult: USD 120
New Year's Day (1 January) Gala Dinner per child: USD 60 (from 3 to 12 years old)
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Beach loungers
Bicycle storage
Fitness centre access
In-room bottled water
In-room coffee
In-room safe
Lending library access
Pool access
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately USD 27 for adults and from USD 27 for children
Airport shuttle fee: USD 302 per person (return)
Airport shuttle fee per child: USD 302 (return), (from 5 to 12 years old)
Nearby parking fee: USD 10 per day (16 ft away)
Pet fee: USD 30.25 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100

Safety features at this property include a fire extinguisher, window guards and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal

Mahekal Beach

Mahekal Beach Playa del Carmen

Mahekal Beach Resort

Mahekal Beach Resort Playa del Carmen

Mahekal Resort

Mahekal Beach Hotel Playa Del Carmen

Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Shangri La Caribe Hotel

Shangri La Caribe Playa Del Carmen

Frequently asked questions

What is the cancellation policy at Mahekal Beach Front Resort & Spa?

Mahekal Beach Front Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mahekal Beach Front Resort & Spa?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Mahekal Beach Front Resort & Spa on 6 June 2024 start from AU$366.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mahekal Beach Front Resort & Spa?

Yep, Mahekal Beach Front Resort & Spa is a short 2-minute walk from Playa del Carmen Main Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Mahekal Beach Front Resort & Spa?

Yep, Revive is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Mahekal Beach Front Resort & Spa have a pool?

Yep, and guests recommend it! Mahekal Beach Front Resort & Spa has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Mahekal Beach Front Resort & Spa?

Mahekal Beach Front Resort & Spa features 4 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with Select Comfort beds, premium bedding and espresso makers.

What makes Mahekal Beach Front Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Mahekal Beach Front Resort & Spa.

Is Mahekal Beach Front Resort & Spa family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Mahekal Beach Front Resort & Spa is a hit with families.

Does Mahekal Beach Front Resort & Spa serve breakfast?

Yep, cooked-to-order breakfast is on offer daily.

Is there a free airport shuttle available at Mahekal Beach Front Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mahekal Beach Front Resort & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mahekal Beach Front Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Mahekal Beach Front Resort & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

lisa s, austin

Travelled with partner

22 Feb 2024

Liked: Staff & service

we love the uniqueness and the staff as well as the proximity to town. However, it is getting a bit run down. We were in the Oasis and there was no cleaning of those grounds and sidewalks during the six nights we were there. The hot tub by Fuego does work and it and the pool need a total revamp. Gold stars to the staff, inluding: Alberto, Enrique, Oscar, Rugelio.

Stayed 6 nights in Feb 2024

10/10 Excellent

Darlene, Clifton

Travelled with partner

21 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff, the food and the views were the best part of this property.

Stayed 4 nights in Jan 2024

10/10 Excellent

Stilianos

20 Feb 2024

Stayed 3 nights in Feb 2024

10/10 Excellent

LIN

19 Feb 2024

Stayed 3 nights in Feb 2024

10/10 Excellent

Nancy Therese

Travelled with partner

19 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cannot say enough good things about Mahekal! The staff was amazing, the amenities were top notch and you cannot beat the location. Will definitely be back sooner rather than later!

Stayed 5 nights in Feb 2024

10/10 Excellent

Christina Marie

19 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2024

10/10 Excellent

Robyn, Rydal

Travelled with partner

18 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort itself was beautiful! Food exceptional. The staff was friendly, attentive and made you feel as if you were their only customer. I would definitely recommend this resort

Stayed 7 nights in Feb 2024

10/10 Excellent

Chantal

Travelled with partner

16 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a fabulous resort, with outstanding service. We stayed in the Oasis area, which is set back from the beach, and very private and quiet. It was amazing. The food was excellent too.

10/10 Excellent

Anne

Travelled with partner

15 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, great food, and friendly staff! We chose this hotel for our honeymoon and had a lovely experience. We enjoyed being close to both the beach and to the shopping district, and we took advantage of the spa and excursions through the hotel.

Stayed 4 nights in Feb 2024

6/10 Okay

Soo Jung

Travelled with partner

13 Feb 2024

Liked: Amenities, property conditions & facilities

Liked: the view from the ocean view room (upstairs). The pool is very close to the ocean. The location is perfect. Disliked: you cannot “book” King or Queens, you can only request and it is not guaranteed. There is this annoying noise you hear in the room coming from faucets in the bathroom. Did not get any of the Expedia perks.

Stayed 1 night in Feb 2024

Mahekal Beach Front Resort & Spa

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Photo gallery for Mahekal Beach Front Resort & Spa

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Run of House

Run of House

Highlights

View all photos for Ocean View Palapa

Ocean View Palapa

Highlights

View all photos for Ocean View

Ocean View

Highlights

View all photos for Premium Bungalow

Premium Bungalow

Highlights

View all photos for The Oasis

The Oasis

Highlights

View all photos for The Oasis Palapa

The Oasis Palapa

Highlights

View all photos for Garden View

Garden View

Highlights

View all photos for Garden View Palapa

Garden View Palapa

Highlights

Similar properties

Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Mahekal Beach Front Resort & Spa

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Mahekal Beach Front Resort & Spa Reviews

Reviews

Wonderful