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Papagayo Hotel Boutique

Property class: 3

Photo gallery for Papagayo Hotel Boutique

Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$92
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬

Room options

Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Basic Quadruple Room

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

Papagayo Hotel Boutique puts you in the heart of Playa del Carmen, within just a 10-minute stroll of Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include in-room free WiFi and plasma TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include tour/ticket assistance, luggage storage and a front desk safe. There's also the convenience of limited parking. .Places within a 15-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playa del Carmen Maritime Terminal and Mamitas Beach.

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Central Square - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

  • ‪Osteria De Roma - ‬3 min walk
  • ‪Yum Yum - ‬2 min walk
  • ‪Tacos Gomez - ‬3 min walk
  • ‪La Brocherie - ‬1 min walk
  • ‪Café Andrade - ‬3 min walk

About this property

Papagayo Hotel Boutique

Papagayo Hotel Boutique offers its guests a terrace, tour/ticket assistance, and a front desk safe. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 27 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
  • Locker space
Papagayo Hotel Boutique offers 27 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower, bathrobes and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay and Amazon Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, mobile payments, Alipay, Google Pay and Apple Pay. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Papagayo Hotel Boutique?

Papagayo Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Papagayo Hotel Boutique?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Papagayo Hotel Boutique on 21 Aug 2026 start from AU$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Papagayo Hotel Boutique?

Onsite parking is limited.

Are there any beaches close to Papagayo Hotel Boutique?

Yep, Papagayo Hotel Boutique is a short 6-minute walk from Playa del Carmen Main Beach.

Is there a free airport shuttle available at Papagayo Hotel Boutique?

No, Papagayo Hotel Boutique does not offer an airport shuttle service.

What time are check-in & check-out at Papagayo Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Papagayo Hotel Boutique?

No, pets are not allowed.

Papagayo Hotel Boutique Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 225 reviews
Rating 8 - Good. 52 out of 225 reviews
Rating 6 - Okay. 39 out of 225 reviews
Rating 4 - Poor. 19 out of 225 reviews
Rating 2 - Terrible. 34 out of 225 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location and clean rooms
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Well located! Room super clean and agreeable to stay in!
Verified review

8/10 Good

Mirtha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the hotel was nice and clean the staff wss friendly and easy access walking to everything
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had everything within walking distance, very short walk to 5th Avenue.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

edward keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and economical

Great budget friendly location excellent room easy walking to the main fifth Avenue felt safe walking the street at night
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 5 minute walk to the beach and there is so much good food by. In the heart of everything and a great price. The water pressure is the only downside to this place. I will stay here again many times.
Stayed 28 nights in Aug 2023
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice in clean ☺️
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything just that it wasn’t beach front hotel
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Elinton de

Liked: Staff & service
Disliked: Amenities
It’s a pretty honest and budget friendly hotel. If you need a safe and cheap place to sleep, I would recommend Pousada Papagayos. It’s 2 blocks away from the Main Street/beach which allows you to be in the buzz and at the same time find some more local cuisine. If they have better towels, I would be way more pleased and willing to give higher stars, but overall is a fair place to stay
Stayed 4 nights in Feb 2023
Verified review

6/10 Okay

Riccardo

Liked: Staff & service
Area & location is very convenient for downtown dining & beach proximity. Plumbing & water pressure as well as wifi/ internet & TV was very poor !
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

DELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Main Street but quiet. A bit expensive for what they offer. Will need and upgrade on bed sheets and towels as they are old, and not so clean. This is one of the very few hotels that offers hot water.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Michelle L

For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome!
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good on the budget. Note no cold water was available most days. Staff is friendly. Downtown is noisy and there is some noise in the hotel as well from everyone, but gets better at night.
Stayed 8 nights in Nov 2023
Verified review

10/10 Excellent

Bricia

Liked: Cleanliness, staff & service, room comfort

Great customer service

It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance.
Stayed 6 nights in Dec 2024
Verified review

4/10 Poor

Cristina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the money, it wasn't bad for playa del Carmen, but it didn't live up to the pictures.
Stayed 3 nights in Jan 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy

Stay away from this place
Stayed 6 nights in Feb 2023
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel as for walking to the beach and attractions in the area like 5th ave. The one thing I didn’t like is that the room really needed black out or thicker curtains as my room shared windows with the hallway and the opaque curtains did nothing to shield the hallway lights from beaming into my eyes at night. Overall the place was clean, and I would stay there again.
Stayed 4 nights in Jan 2024
Verified review

2/10 Terrible

IVAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Torn towels, dirty spots on the couch, I couldn’t stay there over the night
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Thomas

Liked: Staff & service
I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crappiest place ever

Horrible place to stay. Its dirty bedding was stained, sheets had holes. Stay away. Their parking is a lot full of trash that you have to park on top of. We left after check in due to room conditions.
Stained blankets- nasty
Ripped bedding
Dirty toilet
This is the makeshift parking
Stayed 7 nights in May 2024
Verified review

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Staff & service, amenities
They nabbed $50 from our room while doing room cleaning.
Verified review

6/10 Okay

James

Disliked: Cleanliness
Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also.
Stayed 6 nights in Feb 2024