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12 Bees Hotel

3.0 star property
Hotel with 2 outdoor swimming pools, 7-minute walk to Quinta Avenida

Photo gallery for 12 Bees Hotel

2 outdoor pools, pool loungers
Family Room
Snack bar
2 outdoor pools, pool loungers
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$80
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710
  • Place, Central Square
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Cable channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 28 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Playa del Carmen

12 Bees Hotel places you in the centre of Playa del Carmen, within just a 15-minute stroll of popular places like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this hotel include 2 outdoor swimming pools, a bar/lounge and a rooftop terrace. .A day of pampering can include facials and mani/pedis. BEEBAR is open for breakfast, brunch, lunch and dinner. Business amenities include a meeting room, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of a theme park shuttle. .Attractions within a 20-minute walk of this 3-property class Downtown Playa del Carmen hotel include Mamitas Beach and Playacar Beach.

What's nearby

  • Calle 12 - 1 min walk - 0.0 km
  • Central Square - 3 min walk - 0.3 km
  • Quinta Avenida - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Mamitas Beach - 12 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Vips Constituyentes - ‬3 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪El Compa - Birria Y Asadas - ‬2 min walk
  • ‪Zitla - ‬4 min walk
  • ‪La Takiza (Tacos de Canasta) - ‬2 min walk

About this property

12 Bees Hotel

Hotel with 2 outdoor swimming pools, 7-minute walk to Quinta Avenida
12 Bees Hotel offers its guests 2 outdoor swimming pools. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and coworking spaces. A rooftop terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly 12 Bees Hotel. A theme park shuttle and a bus station shuttle are available for a fee.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 65 guestrooms or units
  • Manager's reception (free)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
12 Bees Hotel offers 65 accommodations, which are accessible via exterior corridors and feature a ceiling fan and blackout curtains. This individually decorated and furnished accommodation includes desks. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • BEEBAR

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 008-007-003009/2025

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at 12 Bees Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at 12 Bees Hotel?

12 Bees Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 12 Bees Hotel?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at 12 Bees Hotel on 20 Dec 2025 start from AU$75.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to 12 Bees Hotel?

Yep, 12 Bees Hotel is a short 15-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and swimming. You can also find boat tours.

Does 12 Bees Hotel have a pool?

12 Bees Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

Is 12 Bees Hotel family-friendly?

You bet! With amenities such as children's meals and 2 outdoor pools, it's no surprise that 12 Bees Hotel is a hit with families.

Is there a free airport shuttle available at 12 Bees Hotel?

No, 12 Bees Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at 12 Bees Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at 12 Bees Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at 12 Bees Hotel?

No, only service animals are allowed.

12 Bees Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 266 reviews
Rating 8 - Good. 79 out of 266 reviews
Rating 6 - Okay. 27 out of 266 reviews
Rating 4 - Poor. 6 out of 266 reviews
Rating 2 - Terrible. 5 out of 266 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Flavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje Familiar

Nos encantó la propiedad, super cómodo y lindo. El área del roof nos encantó, entendiendo que quizás por la temporada los insumos son limitados, pedimos piña colada y no tenían piña sin embargo nos ofrecieron otras opciones. Definitivamente será de mis primeras opciones a futuro.
Stayed 1 night in Aug 2025

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias por sus atenciones

Excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

David, New Orleans

Stayed 1 night in Jul 2025

10/10 Excellent

Zack

Stayed 2 nights in Feb 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & really nice people
Stayed 5 nights in Apr 2025

6/10 Okay

Marina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Can’t open the window. View to the wall
Stayed 10 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet and comfort
Stayed 1 night in Apr 2025

6/10 Okay

Aaron

Z
Stayed 14 nights in Mar 2025

6/10 Okay

FERNANDA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
De um modo geral boa, não gostamos do bar e nem do restaurante.
Stayed 4 nights in Apr 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe property

Stayed 1 night in Mar 2025

8/10 Good

myriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Matthew, Enumclaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean, private and has an amazing Roof top. The front desk staff is extremely helpful as well. Will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice time there. The room got cleaned every day. WiFi was great. Very closed for shopping. 15 min to the beach if you are walking. I would stay there again
Stayed 9 nights in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Available parking. Walkable to 5th avenue and Contituyenes street.
Stayed 1 night in Feb 2025

8/10 Good

Julien

Liked: Cleanliness, staff & service
A fridge in the room would be nice... otherwise nice restaurant and pool table on the top floor. Great staff!
Stayed 9 nights in Jan 2025

6/10 Okay

Jamal

Liked: Cleanliness, staff & service
Average hotel, nothing exceptional
Stayed 7 nights in Feb 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness , they extended my check out time and gave me a free coctail 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Andy

Liked: Cleanliness
Disliked: Staff & service

alright, but not special

Alright for the price, but service… especially in the restaurant/bar, was horrible. (I actually never even got service and left). Location good.
Stayed 1 night in Jan 2025

8/10 Good

Ellen

Nice
Stayed 1 night in Jan 2025

4/10 Poor

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
Overall poor
Stayed 2 nights in Jan 2025

10/10 Excellent

Tonatiuh Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location if you're planning to save money and time.
Stayed 3 nights in Jan 2025

8/10 Good

Andy

Liked: Staff & service, room comfort

Good location. Walkable. Decent for the price

Room was a little musty but fine. Tried to order food in the restaurant and was told it was closed at 6pm!
Stayed 3 nights in Jan 2025