Wotif Verified Review
2 / 5
The bed is like sleeping On rocks. Maintenance were called out to our neighbours and had no regard for the noise they were making and woke our family up at 1am for over an hour called for assistance three times, one time to be told it had been dealt with despite the noise continuining and me listening and no one had attended at that point. Mould in bathrooms. Cleaning staff that had no personal hygiene and smelt very strongly of body odour. Breakfast staff delightful only positive. Surprised at how overpriced this hotel was for the quality. Literally paying for the nice lobby and location. We stayed at a premier inn few days prior and the beds were more comfortable there and walls were sound proof unlike this hotel
A verified traveller stayed at Hilton London Metropole
Posted 7 days ago
