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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness centre, 7-minute walk to Times Square

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
City view
Suite, 1 Bedroom
Lobby sitting area
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Kitchen
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry
The current price is AU$309
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(53 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Separate bedroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Separate bedroom
Hairdryer
Microwave
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(131 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Candlewood Suites New York City-Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • 5th Avenue - 13 min walk - 1.1 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬3 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness centre, 7-minute walk to Times Square
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on 16 Nov 2025 start from AU$282.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square by IHG?

Yep, Candlewood Suites New York City-Times Square by IHG has valet parking for USD 85.0 per day.

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square by IHG?

No, Candlewood Suites New York City-Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 821 out of 1593 reviews
Rating 8 - Good. 464 out of 1593 reviews
Rating 6 - Okay. 177 out of 1593 reviews
Rating 4 - Poor. 60 out of 1593 reviews
Rating 2 - Terrible. 71 out of 1593 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Stayed 5 nights in Aug 2025

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service
Courteous staff Strategic location Clean rooms Front desk 24hr service
Stayed 4 nights in Aug 2025

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service
The hotel was clean and the service was excellent, but the rooms need remodeling.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fatema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let us check in early, had complimentary water, waterbottles, and lemonade. very nice staff
Stayed 3 nights in Aug 2025

8/10 Good

Loreli

Liked: Cleanliness, staff & service
Nice hotel for price
Stayed 2 nights in Jul 2025

8/10 Good

marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great it’s just the area around it has gone way down ,it’s a shame because this use to be my go to spot I’ve stayed there at least 3 other times in the past. So I will say great hotel , great customer service it’s just the neighborhood that has gone downhill terribly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service. Great location in b/t Hells Kitchen & Times Square!
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was big enough for the two of us
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the kitchenette that is provided. The staff is accommodating and prompt, accessible through the room phone or text. This is my second time staying here, and I would come here again whenever I visit NYC.
Stayed 3 nights in Aug 2025

6/10 Okay

SILANIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was problemd with the elevator
Stayed 3 nights in Jul 2025

8/10 Good

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The room was spacious. Walking distance to everything. The TV channels weren't the greatest. I only got a quarter of the channels listed. Please have prices listed for the items to purchase in the food pantry. Please be specific about housekeeping for those staying less than a week. It would help if you had 12 ounce cups for the coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Felipe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay near Times Square! The hotel's location was perfect for exploring the city. The room was cozy and clean, with everything we needed for a comfortable stay. We loved being able to walk to all the iconic spots in Times Square. Highly recommend this hotel to anyone visiting NYC
Stayed 3 nights in Jul 2025

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Quiet and comfortable. In a good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Trung

Stayed 2 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

david felipe

Stayed 4 nights in Jul 2025

6/10 Okay

Dee-Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was refreshing to enter the lobby and be able to have a cup of delicious lemonade and baked treat. However, the room I was in could use a bit of upgrading, especially the air conditioner unit and better choices of tv programs.
Stayed 3 nights in Jul 2025

6/10 Okay

Dee-Anna

Travelled with partner
Liked: Cleanliness, staff & service
The front desk staff were very friendly and welcoming. The staff were very responsive. We had issues with our refrigerator and once reported, the management quickly sent someone to our room to fix it. However, the TV channel options were awful, most of the programs were of very old movies (from 10+ years ago). Most channels had no signal and the ones were working the screen was dark.
Stayed 13 nights in Jul 2025

8/10 Good

Aleksey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a kitchen and everything you would need for a comfortable stay. Very quiet and clean, and the staff are friendly and helpful. It was a bit weird that the toilet seat would not stay up and that there is no place to drop off your garbage if you order take out. You have to call the front desk and arrange for someone to pick it up from your room. The location also did not feel safe as there were numerous homeless people outside who were fighting in the street when I was there, but that's true for much of NYC these days.
Stayed 3 nights in Jun 2025

8/10 Good

Monica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to everything but room needed to be cleaned better.
Stayed 3 nights in Aug 2025

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Jun 2025

10/10 Excellent

Tamara M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will definitely stay here again room was clean staff was very polite lots of stores nearby close to time square also walking distance to a market I give this hotel a 10
Stayed 2 nights in Aug 2025

10/10 Excellent

Candiss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed seven days at this location. I enjoyed every minute of it. I will be back.
Stayed 6 nights in Jul 2025