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Candlewood Suites New York City-Times Square by IHG

2.5 star property

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom
Property amenity
In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is AU$313
includes taxes & fees
25 May - 26 May

Explore the area

View map
339 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(53 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(155 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

New York

Candlewood Suites New York City-Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Madison Square Garden. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include 5th Avenue and Rockefeller Center.

What's nearby

  • Times Square - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Similar properties

Reception
Pod Times Square
Manhattan
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 5,571 reviews
The price is AU$196
includes taxes & fees
25 May - 26 May
Pod Times Square

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.95 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on 25 May 2026 start from AU$313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square by IHG?

Yep, Candlewood Suites New York City-Times Square by IHG has valet parking for USD 85.0 per day.

Are there any beaches close to Candlewood Suites New York City-Times Square by IHG?

The closest beach to Candlewood Suites New York City-Times Square by IHG is Coney Island Beach (20.6 km).

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square by IHG?

No, Candlewood Suites New York City-Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1036 out of 1930 reviews
Rating 8 - Good. 538 out of 1930 reviews
Rating 6 - Okay. 210 out of 1930 reviews
Rating 4 - Poor. 73 out of 1930 reviews
Rating 2 - Terrible. 73 out of 1930 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

jordan

Disliked: Property conditions & facilities
Broken Elevator. Had to walk up & down the stairs everyday of my stay. They never brought me a “do not disturb sign.” For my room door. Heater worked when it wanted to.
Stayed 4 nights in Feb 2026

2/10 Terrible

Erick

Stayed 2 nights in Feb 2026

10/10 Excellent

Indeewara

Stayed 1 night in Feb 2026

10/10 Excellent

Abou

Stayed 1 night in Feb 2026

8/10 Good

deborah

Stayed 3 nights in Feb 2026

10/10 Excellent

Estefany

Stayed 3 nights in Feb 2026

8/10 Good

Yhazir

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

4/10 Poor

Amber

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room did seem neglected. The bathtub was clogged so when we showered it would fill up a lot. The closet door was broken so it wouldn’t stay shut. The worst was probably that the hotel lock was broken so we didn’t have that extra safety feature. Only one elevator worked, and that one broke one day so we had to walk down 28 flights of stairs. The location was great. And the room size was adequate.
Stayed 4 nights in Feb 2026

6/10 Okay

Tanya

Stayed 3 nights in Feb 2026

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The elevator didnt work during checking in
Stayed 1 night in Feb 2026

4/10 Poor

Mindy

Liked: Staff & service, amenities
I liked my room. My complaints are the there was no security lock just the regular lock. As a single female I didnt feel safe. I had to barricade the door with things. My sheets had stains, I had to sleep on the other side of the bed. The biggest complaint was the elevators. Only one worked so it was always full and you had to wait awhile. At one point it didn't work I had to use the stairs to go up over 10 flights of stairs. For what I was charged for the room its disappointing!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great night
Stayed 1 night in Jan 2026

4/10 Poor

Juann

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room staff was excellent, room itself shower wasnt functioning correctly, curtain arm was broken and hanging berly all the water spilled out, the elevator was ridiculous. One wasnt working already, the other we waited 30 minutes at some point to get on, and then it was packed with people the elevator started just dropping roughly to where everyone was panicking. I have never submitted a review but today was the day. If you are considering staying here, look elsewhere i assure you another hotel will accommodate better
Stayed 3 nights in Feb 2026

10/10 Excellent

Clare Dominique

Stayed 6 nights in Jan 2026

10/10 Excellent

Allyson, Clermont

Stayed 6 nights in Feb 2026

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities
Clean room, friendly staff, lots of nice little extras.
Stayed 8 nights in Feb 2026

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and kind staff
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great staff and great location
Stayed 5 nights in Feb 2026

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff went ABOVE and beyond to accommodate the birthday we had. When we arrived, we got to the hotel around 11am to bag drop, intending to return at 3pm for check in, I requested a birthday decoration for my cousin and we were then told our room was ready for early check in! We got a top floor with gorgeous views of NYC and a super sweet room decoration. The room was a great size and had everything we needed for our stay. Staff was super courteous and the beverages/sweets in the lobby was a nice touch. They made this experience so great, and I would definitely return in the future. Thank you so much!
Stayed 2 nights in Feb 2026

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
Location is great and the staff members were very nice. But one of the two elevators malfunctioned, putting everyone (guests and staff) in elevator hell for two days. I could accept that if there were four elevators but this was ridiculous. Why was there no emergency repair service being done???
Stayed 3 nights in Feb 2026

8/10 Good

James

Stayed 4 nights in Jan 2026

8/10 Good

Mark

Stayed 6 nights in Jan 2026

6/10 Okay

Victoria

Liked: Cleanliness
The room needs an update. The layout of the bathroom is really weird and the water is either insanely hot or freezing cold with a handful of places where there’s a little bit of rust on the walls that would be made better with a a coat of paint or calking. The AC unit doesn’t have a functional thermostat on it so it’s either on or off.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christian A.

Stayed 3 nights in Jan 2026

10/10 Excellent

Danielle

Stayed 3 nights in Feb 2026