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TownePlace Suites by Marriott Metairie New Orleans

3.0 star property

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Dining
Property amenity
Suite, 1 Bedroom | Living area
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$179
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Place, Elmwood Village Shopping Center
    ‪2 min drive‬
  • Place, Shrine on Airline
    ‪3 min drive‬
  • Place, Soniat Playground
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

Suite, 2 Bedrooms

8.0 out of 10
Very good
(21 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(35 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

New Orleans

At TownePlace Suites by Marriott Metairie New Orleans, you'll be 10.1 km (6.3 mi) from Tulane University and 12.4 km (7.7 mi) from Caesars Superdome. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Places within a 15-minute drive of this 3-property class Elmwood hotel include Smoothie King Center and Canal Street.

What's nearby

  • Elmwood Village Shopping Center - 2 min drive - 1.8 km
  • Shrine on Airline - 3 min drive - 2.6 km
  • Soniat Playground - 3 min drive - 2.2 km
  • Canal Street - 13 min drive - 14.3 km
  • Bourbon Street - 13 min drive - 15.0 km

Getting around

  • South Carrollton at Oak Stop - 9 min drive
  • New Orleans Union Passenger Terminal - 20 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Starbucks - ‬7 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

TownePlace Suites by Marriott Metairie New Orleans offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

This 3-star New Orleans hotel is smoke free.

  • 124 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • On-site shopping
  • Lift
  • No smoking on site
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open on 30 May and close on 13 October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott Metairie New Orleans?

TownePlace Suites by Marriott Metairie New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott Metairie New Orleans?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Metairie New Orleans on 5 Apr 2026 start from AU$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott Metairie New Orleans?

Yep, TownePlace Suites by Marriott Metairie New Orleans has a free self car park.

Does TownePlace Suites by Marriott Metairie New Orleans have a pool?

TownePlace Suites by Marriott Metairie New Orleans has a seasonal outdoor pool. The pool is open from May 30 to October 13.

Does TownePlace Suites by Marriott Metairie New Orleans serve breakfast?

You bet, free continental brekkie is offered on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at TownePlace Suites by Marriott Metairie New Orleans?

No, TownePlace Suites by Marriott Metairie New Orleans does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott Metairie New Orleans?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ADA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was perfect. Very clean and comfortable for the 5 of us. The staff was exceptional from check in to check out. The entire staff worked as a team and were very accommodating and helped!!!
Stayed 4 nights in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here a few times a year when visiting family. Very convenient for me. The water did not get hot this stay so my showers were lukewarm. Other than that, was clean, quiet and very relaxing.
Stayed 2 nights in Dec 2025

10/10 Excellent

LORI

Breakfast was good and fresh
Stayed 1 night in Dec 2025

8/10 Good

sharletta

Liked: Cleanliness, property conditions & facilities
Staff was nice. Property clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Efren

Liked: Amenities
Excelent Everything
Stayed 2 nights in Dec 2025

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Place was not clean the door did not stay. Hinged needs a lot of work.
Stayed 1 night in Dec 2025

10/10 Excellent

Arun

Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 4 nights in Oct 2025

6/10 Okay

Abiy

Travelled with family
Liked: Cleanliness
The place is very old and needs a serious updates. The front desk lady was nice and extended our checkout time.
Stayed 1 night in Dec 2025

8/10 Good

Ziggy

Stayed 4 nights in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Note
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Everything was great as usual and Yousika who manages the free breakfast was exceptional as always. Give her a raise!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

8/10 Good

Caitlin

Business traveller
Liked: Amenities, property conditions & facilities
The lobby was not great looking but the rooms were nice and spacious
Stayed 1 night in Dec 2025

2/10 Terrible

Wayne

Stayed 7 nights in Nov 2025

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Listing of the location was misleading. They listed the location New Orleans/Metarie. It’s actually in city of Harahan. Also, they were out of toothbrush and toothpaste. The complimentary breakfast is barely edible. I was shocked by the condition of the hotel. Every TownePlace brand hotel was clean and well kept. This one was on the other end of the spectrum.
Stayed 4 nights in Nov 2025

10/10 Excellent

Schena

Great service
Stayed 1 night in Nov 2025

4/10 Poor

Ernest B

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that someone went to get their breakfast and get a plate for his wife to take up to the room and the ladies staff on 11/27/25 in loud voice told him, he could not take anything upstairs and if she wanted something, she needed to come down for herself and just continue to talk loud we could all hear it. It was embarrassing. She also asked customers when the walked if they wanted bacon ? She said she had to ask because people were just coming in and eating everything. Everybody looked embarrassed.Very unprofessiona ! She acted more like a guard! The coffee warmers needs to be replaced the coffee was warm. The warming dishes don’t work. The food was lukewarm they looked worn out . The front desk needed to be swept. The floors weren’t properly washed. It just looked nasty in there. On 11/28/25 coffee was cold coffee cups, and juice cups were not put out. There was no juice machine working or they didn’t start. It and the lady working the room that day said that the food truck. never came .She appeared to be working the breakfast room and the front desk and looked very stressed out and embarrassed, and I don’t blame her. We will not return.
Stayed 4 nights in Nov 2025

6/10 Okay

Maricela

Travelled with family
Breakfast should be improved for the comfort of the guests.
Stayed 3 nights in Nov 2025

10/10 Excellent

David Scott, Forsyth

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

4/10 Poor

Pat

Stayed 2 nights in Nov 2025

8/10 Good

patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was good, night front desk clerk was great, breakfast is really good. pool was being cleaned couldn’t swim, requested cleaning no one ever cleaned our room. we did get clean towels. over all the hotel is nice and clean would stay again
Stayed 5 nights in Oct 2025

10/10 Excellent

DEBBI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
YES the rooms were clean. YES the staff was friendly. YES the breakfasts were great. WE did not utilize any of the amenities.
Stayed 3 nights in Nov 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was so friendly and took care of us!
Stayed 2 nights in Nov 2025

6/10 Okay

Luz

Disliked: Amenities, property conditions & facilities
Staff needs to be more informative
Stayed 3 nights in Nov 2025