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Caesars New Orleans

4.0 star property
Hotel with 10 restaurants, steps from Caesars New Orleans Casino

Photo gallery for Caesars New Orleans

Front of property
Interior entrance
Reception
5 bars/lounges
5 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Parking available
  • Breakfast available
The current price is AU$313
includes taxes & fees
26 May - 27 May

Explore the area

Map
228 Poydras Street, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Caesars New Orleans Casino
    ‪4 min walk‬
  • Bourbon Street
    ‪12 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Caesars Luxury Room, 2 Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 1 King, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 2 Queens, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 1 King, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Harrah's Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 2 Queens, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Deluxe, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Deluxe, Two Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 1 King, Panoramic View

Caesars Premium Room, 1 King, Panoramic View

Caesars Premium Room, 1 King, Panoramic View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, Partial City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 2 Queens, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 39.7 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Premium Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 1 King, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 2 Queens, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, Partial City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the area

New Orleans

Caesars New Orleans places you in the centre of New Orleans, steps from Caesars New Orleans Casino and within a short 5-minute stroll of Canal Street. Highlights at this hotel include 10 restaurants, 5 bars/lounges and a casino. .The steakhouse, Ruth's Chris Steak House, is open for dinner. 30000 square feet (2787 square metres) of event facilities include 8 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sportsbook. Each morning to-go breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class New Orleans Central Business District hotel include Audubon Aquarium and Mississippi River.

What's nearby

  • Canal Street - 4 min walk - 0.4 km
  • Caesars New Orleans Casino - 4 min walk - 0.4 km
  • Ernest N. Morial Convention Center - 7 min walk - 0.7 km
  • Bourbon Street - 12 min walk - 1.0 km
  • National World War II Museum - 16 min walk - 1.4 km

Getting around

  • Canal at South Peters Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬2 min walk
  • ‪Drago's Seafood Restaurant - ‬3 min walk
  • ‪Fulton Alley - ‬2 min walk
  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Ernst Cafe - ‬2 min walk

About this property

Caesars New Orleans

Hotel with 10 restaurants, steps from Caesars New Orleans Casino
There are 10 restaurants and 3 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A casino, a 24-hour fitness centre, and a vending machine are also featured at the business-friendly Caesars New Orleans. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Caesars New Orleans was completed in November 2024.

This 4-star New Orleans hotel is smoke free.

  • 736 guestrooms or units
  • 26 levels
  • 10 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2006
  • Casino
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Caesars New Orleans offers 736 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided once per stay.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 40 per night)
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 1:00 PM for a fee: USD 20 to 50 per person
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • Emeril's Brasserie
  • Manning's Sports Bar
  • Nobu
  • Ruth's Chris Steak House
  • The Steakhouse

Things to do

  • 1,300 slot machines
  • 120 gaming tables
  • 24-hour gym
  • Casino (115,000 square foot of space)
  • Shopping
  • Sportsbook

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30,000 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Destination fee: USD 1 per accommodation, per night.
  • Resort fee: USD 22.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 50 per person
  • Covered self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harrahs & Hotel
Harrahs New Orleans Casino
Harrahs New Orleans Casino & Hotel
Harrahs New Orleans Casino Hotel
New Orleans Casino Harrahs
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Casino New Orleans
Harrahs New Orleans Hotel

Frequently asked questions

What is the cancellation policy at Caesars New Orleans?

Caesars New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caesars New Orleans?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Caesars New Orleans on 26 May 2025 start from AU$275.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caesars New Orleans?

Yep, Caesars New Orleans has a secured covered self car park with in/out privileges for USD 40 per night.

What makes Caesars New Orleans a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Caesars New Orleans.

Does Caesars New Orleans serve breakfast?

Yep, to-go brekkie is on offer daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Caesars New Orleans?

No, Caesars New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at Caesars New Orleans?

Yep, Caesars New Orleans has 10 restaurants.

What time are check-in & check-out at Caesars New Orleans?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Caesars New Orleans?

No, only service animals are allowed.

Caesars New Orleans Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1005 reviews
Rating 8 - Good. 219 out of 1005 reviews
Rating 6 - Okay. 123 out of 1005 reviews
Rating 4 - Poor. 83 out of 1005 reviews
Rating 2 - Terrible. 94 out of 1005 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

kirby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have hot water for a full day in our shower
Stayed 2 nights in Jan 2025

6/10 Okay

Tawana

Travelled with family
Liked: Cleanliness, amenities
My room had power issues, the entire left side of the room was without power. Maintenance came & got power going after 2 hours of waiting. Outlet was sparking. The heat/AC was not warming I assume due to whatever the power issue was. We wasn’t offered another room The power tripped again later that night. front desk never answered the phone. Our phones were almost dead upon checkout. Upon checkout, the front desk rep was very sympathetic & advised she will get with her manager.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything! We always do our staycations at this hotel, as we are native to NOLA. We love the ambiance and peacefulness of the hotel and the casino, shopping and dining is all within walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, loved staying here.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, room comfort
When we got to the hotel, we checked in and there were 4 dirty towels in the restroom. I think they forgot to clean the bathroom. I told the front desk and they did nothing. For the most part, our stay was good, but it’s not worth the money it costs to stay there.
Stayed 1 night in Jan 2025

10/10 Excellent

Sen

Stayed 1 night in Jan 2025

2/10 Terrible

Monica

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
There were NO amenities open. No giftshop, no store, no restaurants. The only food in the entire hotel available was the vending machines.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2025

2/10 Terrible

Carlos

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
My room did not have soap or shampoo. I had to run down a room service attendant to get those. My room did not have any bottled water whatsoever. Apparently the hotel itself had run out of water. They messed up my departure by claiming that I had not paid for Valet. Which was $65 a night extra charge since apparently my truck was higher than usual. I had to sit there and argue with the valet attendant and had to show her the charge on my credit card in order to take my vehicle. All in all. For being Such a high rated hotel. I was disappointed and will likely never stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Maddy

Stayed 1 night in Dec 2024

8/10 Good

Roseanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Caesar New Orleans. We were especially grateful to get an additional stay in our two rooms after half our group came down with the stomach bug and were unable to travel. The staff were exceptionally helpful .. going above and beyond for my entire family. We would definitely stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Jvon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought we were staying at Ceasar’s but it was a separate hotel. Should be described as that in the description.
Stayed 2 nights in Dec 2024

8/10 Good

Holly

Stayed 1 night in Dec 2024

4/10 Poor

MARIJA, Bronx

Travelled with family
Disliked: Amenities
The staff was not very friendly when I asked for recommendations, and the shower water was scalding hot. I called the concierge in the morning to either fix it or switch my room, but I didn’t hear back until almost 5 pm. By that time, I hadn't been able to shower all day because the water was too hot. It was frustrating that it took so long to resolve. As for cleanliness, the second room was not up to standard. There was spilled coffee or something similar on the console table, and the corners under the glass were dirty. I wouldn’t return, though the location was convenient. Additionally, I had thought I booked the Caesers Hotel, but it turned out I was actually staying in the Harrahs building, associated with Caesars, which was a letdown. I should’ve paid more attention to the details when making my reservation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Janai

Travelled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at Caesars. Staff were always friendly and accommodating. The Harrah’s hotel side of things desperately needs upgrading, though, as majority of the furniture in the rooms seem very old and marked up & stained. It was just disappointing to pay as much as I did for the rooms just for them to look so worn.
Stayed 1 night in Dec 2024

8/10 Good

Sera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Nadia

Disliked: Cleanliness, staff & service, amenities
Once you walk for check in you find out there was an extra charge for wifi and fitness center things I will not use. Also the shampoo and body wash container in the shower were empty one of those things you don’t realize until you are wet in the shower. I called them to refill so my husband will be able to shower with the need items but the staff never showed up to fill or even to apologize. The elevator floors were dirty all the times when using them also the casino bathroom. To be a higher price hotel it let down the brand with poor service once you are a guest. The only nice person was our first contact when checking in.
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really bad condition there were scrapes all over the walls and found other people’s hairs in the restroom and bath. Not clean. Parking is not included as it stated the elevator to the parking was not working. Only one had to wait 20 minutes to go up
Stayed 1 night in Dec 2024

8/10 Good

Efren

Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Cleveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels in nola
Stayed 2 nights in Dec 2024