Omni Royal Orleans Hotel

4.0 star property
Hotel with bars, steps from Bourbon Street

Photo gallery for Omni Royal Orleans Hotel

Lobby
Property preview
Lobby
Balcony
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$241
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
621 Saint Louis St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪2 min walk‬
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Café du Monde
    ‪6 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Room, 1 Queen Bed (Courtyard)

8.6 out of 10
Excellent
(49 reviews)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Room, Non Smoking, Balcony

8.6 out of 10
Excellent
(40 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Luxury Penthouse, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 144 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Petite Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub (Petite)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Jetted Tub

7.8 out of 10
Good
(18 reviews)

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite, 1 King Bed (Royal)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed (Pontchartrain)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Petite)

8.4 out of 10
Very good
(177 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Double Room, 2 Double Beds

8.4 out of 10
Very good
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

Omni Royal Orleans Hotel places you in the centre of New Orleans, within a short 5-minute stroll of Bourbon Street and Preservation Hall. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, The Rib Room, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Touche Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. 5284 square feet (491 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class French Quarter hotel include Jackson Square and Café du Monde.

What's nearby

  • Royal Street - 1 min walk - 0.1 km
  • Bourbon Street - 2 min walk - 0.2 km
  • Mardi Gras - 3 min walk - 0.3 km
  • Jackson Square - 5 min walk - 0.5 km
  • Café du Monde - 6 min walk - 0.6 km

Getting around

  • Bienville Station - 6 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • ‪Boot Scootin Rodeo - ‬3 min walk
  • ‪Fat Catz Music Club - ‬2 min walk
  • ‪Brennan's - ‬1 min walk
  • ‪Napoleon House - ‬1 min walk
  • ‪Cafe Beignet, Royal Street - ‬2 min walk

About this property

Omni Royal Orleans Hotel

Hotel with bars, steps from Bourbon Street
Omni Royal Orleans Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 5284 square feet (491 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Omni Royal Orleans Hotel. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Conference rooms
  • 5284 sq ft of conference space
  • 491 sq. m of conference space
  • Built in 1960
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Dining venue
Omni Royal Orleans Hotel offers 345 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 56.35 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 13 to 36 for adults and USD 9.50 to 29 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fifi Paree
  • Rib Room Bar
  • The Rib Room
  • The Royal Bar-COMING SOON
  • Touche Bar

Things to do

  • Gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 5,284 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (196 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to January 3 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13.00 to 36.00 for adults and USD 9.50 to 29.00 for children
  • Valet parking fee: USD 56.35 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Omni Royal
Hotel Royal Orleans
Omni Hotel Orleans
Omni Orleans Royal
Omni Royal
Omni Royal Hotel
Omni Royal Orleans
Omni Royal Orleans Hotel
Royal Omni Orleans
Royal Orleans Omni
New Orleans Omni
Omni Hotel New Orleans
Omni New Orleans
Omni Royal New Orleans
Omni Royal Orleans Hotel New Orleans
Omni Royal Crescent
The Omni Royal Crescent Hotel New Orleans
Omni Royal Orleans Hotel Hotel
Omni Royal Orleans Hotel New Orleans
Omni Royal Orleans Hotel Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Omni Royal Orleans Hotel?

Omni Royal Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Royal Orleans Hotel?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Omni Royal Orleans Hotel on 28 Dec 2025 start from AU$241.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Royal Orleans Hotel?

Yep, Omni Royal Orleans Hotel has secured covered valet parking with in/out privileges for USD 56.35 per day.

Does Omni Royal Orleans Hotel have a pool?

Yep, and guests love it! Omni Royal Orleans Hotel has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM. The swimming pool will be unavailable from September 22 2025 to January 3 2026 (dates subject to change).

What luxury perks are available at Omni Royal Orleans Hotel?

Omni Royal Orleans Hotel features a heated pool, an outdoor pool and 2 bars.

What makes Omni Royal Orleans Hotel a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Omni Royal Orleans Hotel.

Is Omni Royal Orleans Hotel family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Omni Royal Orleans Hotel is a hit with families.

Does Omni Royal Orleans Hotel serve breakfast?

You bet, cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Omni Royal Orleans Hotel?

No, Omni Royal Orleans Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Royal Orleans Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Royal Orleans Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Omni Royal Orleans Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1173 out of 1926 reviews
Rating 8 - Good. 362 out of 1926 reviews
Rating 6 - Okay. 204 out of 1926 reviews
Rating 4 - Poor. 102 out of 1926 reviews
Rating 2 - Terrible. 85 out of 1926 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlee

Stayed 3 nights in Sep 2025

4/10 Poor

TRACY, Kerhinkson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To start with, the PEOPLE at the Omni Royal are extraordinary. The hotel itself, however, leaves a lot to be desired. The hotel common areas are undergoing renovations. People should be informed of this before deciding whether to stay there or not. There are tarps and ladders everywhere. The rooms are, frankly, gross. There was dust covering the baseboards in the bathroom as if they hadn’t been cleaned in months. Air vents so dirty that the dirt had fallen down onto the duvet. Lightbulbs out in the bathroom. Electrical outlets are so loose that phones don’t charge. Stains on the carpet so bad I kept my shoes on. The beds are comfortable, but the rooms have an all around damp and moldy feel. The location is good, and the employees wonderful, but this hotel is a hard pass for me.
Stayed 5 nights in Sep 2025

10/10 Excellent

Margaret

Stayed 3 nights in Sep 2025

4/10 Poor

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Michellae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Jul 2025

4/10 Poor

Darrell

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to ask 3 times to get room cleaned
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Adriana

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staffs. Location is great with walking distance to everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

michael

Stayed 2 nights in Sep 2025

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No parking options, no microwave. Hot tub was cool.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yantalay

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at this hotel. The thats its in walking distance of everything. Staff super friendly and welcoming. Absolutely will stay again. Only con but not really is that they are remodeling, but it did not disturb my sleep or stay. So thats a good thing getting some updates.
Stayed 3 nights in Aug 2025

6/10 Okay

Kayvon

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff. Under Reno
Stayed 3 nights in Aug 2025

6/10 Okay

Declan

Liked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best location for a hotel! It's an easy walk to all the most popular areas including bourbon st, canal st, and royal Street but is far enough away from bourbon street that you can actually get some sleep at night. The staff here is fantastic, they make a point to remember guests and make you feel at home. We came to the hotel to celebrate our wedding and when we told the staff that they went out of their way to make it a special stay for us. Ms Yates was especially kind and made us feel like family. We loved this hotel and when we come back to New Orleans this is the only hotel we would look to stay in.
Stayed 4 nights in Aug 2025

2/10 Terrible

Kourtney, Houston

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They had to switch my room upon checking in because it wasn’t cleaned at all. The hotel smelled so old and was stuffy. Everything was dated and the guy who parked me attitude was bad and no one was ever outside to valet my vehicle.
Stayed 3 nights in Aug 2025

4/10 Poor

Shane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Reese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Staff is great. Pool is great. Defintely some wear and tear on the property but it’s comfy for a few nights. Great location.
Stayed 3 nights in Aug 2025

6/10 Okay

Ann

The location was great! The hotel under construction, so the main lobby level was rough. The fire alarm went off on Saturday night, which disrupted a lot and it was unclear what was happening.
Stayed 3 nights in Aug 2025

8/10 Good

george

Liked: Cleanliness, staff & service, room comfort
lobby under construction needs done I'm sure but as a guest not great rest of hotel getting old and tired as well. friendly staff made up for lots of dust
Stayed 2 nights in Aug 2025

10/10 Excellent

Morgan

Stayed 2 nights in Aug 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had exhaust/gas/grease smells in the corridors & elevators. Only two of three elevators worked during our stay and they were constantly blocking an area off to work on the elevator with loud banging and grinding sounds. The outdoor construction caused roof insulation to rain down into the pool and OUR DRINKS while we were trying to enjoy the pool. The pool had a layer of the stuff floating on top. So gross and probably unsafe/unhealthy. Our A/C never worked properly, the front desk said it had to be adjusted from a central location but that never seemed to happen and it always read the same temperature. The $15 daily voucher isn't even enough for one cocktail so you end up spending money. And it's one per day per room not per guest which is ridiculous. Also, we had a member of the staff just walk into our room. They apologized and said his list said the room was vacant. Clearly it was not. Really a disappointing stay and then we get charged a daily resort fee. Unbelievable.
Stayed 5 nights in Aug 2025