Sonesta ES Suites New Orleans Convention Center

3.5 star property
Hotel with free breakfast, a short walk to National World War II Museum

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Terrace/patio
Exterior
Lobby
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
The current price is AU$157
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Canal Street
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.4 out of 10
Very good
(28 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

New Orleans

Sonesta ES Suites New Orleans Convention Center puts you in the heart of New Orleans, within just a 10-minute stroll of popular attractions like Ernest N. Morial Convention Center and National World War II Museum. Highlights at this hotel include an outdoor swimming pool, free buffet breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 3.5-property class Arts/Warehouse District hotel include Canal Street and Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • National World War II Museum - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Canal Street - 11 min walk - 1.0 km
  • Bourbon Street - 15 min walk - 1.3 km

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Rosie’s On The Roof - ‬4 min walk
  • ‪Cochon Butcher - ‬3 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, a short walk to National World War II Museum
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites New Orleans Convention Center?

Sonesta ES Suites New Orleans Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on 11 Nov 2025 start from AU$157.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta ES Suites New Orleans Convention Center?

Yep, Sonesta ES Suites New Orleans Convention Center has valet parking with in/out privileges for USD 47 per night.

Does Sonesta ES Suites New Orleans Convention Center have a pool?

Yep, and guests love it! Sonesta ES Suites New Orleans Convention Center has an outdoor pool.

Does Sonesta ES Suites New Orleans Convention Center serve breakfast?

Yep, our visitors love the free buffet breakfast here! Available daily between 6:00 AM and 9:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sonesta ES Suites New Orleans Convention Center?

No, Sonesta ES Suites New Orleans Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta ES Suites New Orleans Convention Center?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta ES Suites New Orleans Convention Center?

Furry friends are welcome at Sonesta ES Suites New Orleans Convention Center, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Reviews

Sonesta ES Suites New Orleans Convention Center Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1591 out of 2779 reviews
Rating 8 - Good. 659 out of 2779 reviews
Rating 6 - Okay. 292 out of 2779 reviews
Rating 4 - Poor. 107 out of 2779 reviews
Rating 2 - Terrible. 130 out of 2779 reviews

Reviews

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Britany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Umm I don’t usually write reviews, but this experience was too disappointing to ignore. I stayed here for two nights and honestly wish I hadn’t. First, the room was nothing like the photos online. It smelled musty, the carpet was stained, and the bathroom looked like it hadn’t been properly cleaned in a while—there was hair in the shower and mold in the corners. The air conditioning unit barely worked and made a loud rattling noise all night, making it nearly impossible to sleep. The front desk staff seemed uninterested and barely acknowledged us when we checked in. They continued when we checked out .. unprofessional and unreliable
Stayed 2 nights in Jul 2025

10/10 Excellent

Jai

Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the place and the staff was wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

dejanae', new orleans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was very nice and so were the staff
Stayed 1 night in Jul 2025

6/10 Okay

Daviorr

Positive: A great location if you are porting out of New Orleans for a cruise or have an event at the Convention center. Close proximity to all key areas including a short drive to the French Quarter and walking distance to a lot of amazing local spots. Negatives: CUSTOMER SERVICE. There is one male counter agent who was very personable but everyone else behind the desk makes you feel like "why are you here?" They never acknowledge you or greet you when you walk in the door, don't make eye contact when you approach the desk for service, and are much more interested in conversations amongst themselves then they are in assisting you. I know sometimes these hotels are limited in the "good people" they can get for these roles, but service is everything in the HOSPITALITY industry. If you don't have it, it is crushing for you location.
Stayed 4 nights in Jul 2025

2/10 Terrible

Maribel Gonzalez

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Horrible – Filthy, Unsafe, and Overchar

This was hands down the worst hotel experience I’ve ever had. First off, I was overcharged for a room that wasn’t even worth half the price. What I walked into was disgusting—filthy floors, stained sheets, and a stench that hit you the second you opened the door. The room felt like it hadn’t been cleaned in weeks. To make matters worse, in the middle of the night there was nonstop yelling, fighting, and screaming right outside my room. It was pure chaos—felt like I was in the middle of a street brawl. I didn’t feel safe at all, and there was no staff response or security presence to handle it. This place was nothing short of ghetto and completely unprofessional. Avoid this place at all costs unless you want to throw your money away and risk your safety. I wouldn’t stay here again if they paid me.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tavais

Stayed 3 nights in Jul 2025

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being able to get the peace and quiet needed but having multiple good options within walking distance.
Stayed 7 nights in Jul 2025

10/10 Excellent

Charmaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the fact you can cook and have fun outside
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was Great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good location to a few restaurants and bars, pool was clean.
Stayed 3 nights in Jul 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness
More attention need to be placed on the cleansiness the indside rooms; When I vacation I do not want to worry about taking unwanted guests back home (bugs, cockroaches...). My family decided to have a in day during our stay so we deicded to order uber eats. We were watching a movie in the bedroom while eating, my husband decided to go back into the kitchen to get some more pastries that was left out on the counter top--only to be greeted by some other guests that we were unaware of....a little mice that ran away@@@ and two roaches that was not as lucky!!!! Hubby quickly turned off the light and rushed back to the BR. I went back to the kitchen, turned on the light I saw small roaches on the kitchen floor. My stomach immediately upset cause I was also eating some of the deserts;;; I quickly called the front desk and demanded a change of room--(really I wanted to leave but hubby did not want to relocate because it was night); I was given a new room. My vacation was ruined: the room I received was ok but my mind was not settled until I left that place. More emphasis needs to be placed on housekeeping inside the room, not just upon request. I stayed there for 8 days and no one came into the room to clean!!! because cleaning is done upon request. I did keep our areas clean but each family is different.. The carpet inside the rooms need to be deep cleaned (it would've been better to start out with tiles as the carpet holds in odor, dust, allergens, stains.. more cost effective.
Stayed 8 nights in Jul 2025

10/10 Excellent

maximilian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no problems with this hotel. If I ever come back I would definitely come back here to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My 4 star review is based more on the staff than anything else. The staff all provided exemplary service and Chelsea was by far my favorite. She worked the front desk for the night audit shift and she ALWAYS had a smile and a kind word. I was VERY disappointed with the first couple of days. There was a group there and they were taking over all the extra property amenities offered. The pool was too full of people for my family to utilize that service, then when we finally got in the pool area to try to use it, the pool was closed for the day due to that group's behavior. I understand the staff closed it for overall safely, but I wished they had just made that group leave the pool. I do see that it was an easier option to just close the pool rather than deal with the backlash of making that group leave. It was the same for the grill, patio area and tennis/basketball court. There was not way for anyone else to enjoy those amenities based on the behavior of one group. The breakfast was fabulous every morning and had a good selection for whatever you may be looking for. Again, the service from the breakfast staff was perfect. Friendly and stayed right on top of things right until breakfast closed. They didn't let it run out just because there was little time left. Everyone was friendly and the guests that were there were also friendly. Overall, it was a good place to stay and we would stay again, though we will probably ask about any groups reserved for that time.
Stayed 3 nights in Jul 2025

4/10 Poor

Tranell

Stayed 4 nights in Jul 2025

10/10 Excellent

sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought this place was pretty amazing. Every staff member I had contact with was extremely nice and accommodating. Room was an excellent layout for a family. Thoroughly enjoyed our week there.
Stayed 6 nights in Jul 2025

4/10 Poor

Nicole

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Loogootee

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cost for parking was way over priced!
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not our kinda of location

First of all, hotel NOT as described. Loads of people congregated in their so called lobby, and their canteen as there is not a place called lobbying room. At the front door there is a sign "Soliciting is not allowed".. gulp that is one sign to tell you what kind of hotel it is. Walking into the hotel room, dark, dirty carpet and lift door is welcoming you as well as smell of dope. The story is not stop there, people congregation moved to the garden, laugh and talk so loudly until 3am. Reported it to the staff at 00:30 am and promised that i will be dealt with which was failed! We requested to cancel the rest of our stay(we booked 3 nights).. hotels.com agent tried to do it for us, only to get answered no and the phone put down. There were also loads homeless slept on the street nearby..Also we have a car to park, parking valet is USD 52 per night. When we asked if there is any public parking nearby, the receptionist just said none. In fact, there is a public car park for USD 10 per night 100 mtrs away. Also can park for free on the street from 8pm to 7am. We so disappointed with this hotel. We moved to a better hotel at the end and we did not feel safe and couldnt sleep. On the good note, room is clean and spacious..
Stayed 3 nights in Jul 2025

10/10 Excellent

Garrett

Stayed 3 nights in Jul 2025