See all properties
Save

Bourbon Orleans Hotel

Photo gallery for Bourbon Orleans Hotel

Outdoor pool, free pool cabanas, pool umbrellas
Property video
Lobby
Front of property
Deluxe Room, Multiple Beds (Grande Two Queens)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is AU$213
includes taxes & fees
1 June - 2 June

Explore the area

View map
717 Orleans St., New Orleans, LA, 70116
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, French Market
    ‪5 min walk‬
  • Place, Jackson Square
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(214 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Petite King with Courtyard Balcony)

Terrace/patio

Standard Room, 1 King Bed (Petite King with Courtyard Balcony)

8.8 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony (Loft Suite King with Large Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Balcony (Loft Suite King with Large Balcony)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (St. Anne Petite King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed (St. Anne Petite King)

8.8 out of 10
Excellent
(104 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Bi-Level Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Bi-Level Suite)

9.6 out of 10
Exceptional
(12 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

9.0 out of 10
Wonderful
(136 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Petite King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Petite King)

8.8 out of 10
Excellent
(128 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds (Grande Poolside Courtyard Two Queens)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, Multiple Beds (Grande Poolside Courtyard Two Queens)

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed (Junior Suite King)

Superior Room, 1 King Bed (Junior Suite King)

Superior Room, 1 King Bed (Junior Suite King)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Hot Tub, Courtyard View (Presidential Suite)

Presidential Suite, 1 King Bed with Sofa bed, Hot Tub, Courtyard View (Presidential Suite)

Presidential Suite, 1 King Bed with Sofa bed, Hot Tub, Courtyard View (Presidential Suite)

8.0 out of 10
Very good
(2 reviews)
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Grande Two Queens)

Deluxe Room, Multiple Beds (Grande Two Queens)

Deluxe Room, Multiple Beds (Grande Two Queens)

9.2 out of 10
Wonderful
(18 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View (Bourbon Street Suite with Large Balco)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, City View (Bourbon Street Suite with Large Balco)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

8.4 out of 10
Very good
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Loft, 1 King Bed with Sofa bed, Balcony, City View (Grand Corner Suite with Large Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Loft, 1 King Bed with Sofa bed, Balcony, City View (Grand Corner Suite with Large Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

9.0 out of 10
Wonderful
(44 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

8.8 out of 10
Excellent
(62 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad

Omni Royal Orleans Hotel

French Quarter
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 2,061 reviews
The price is AU$244
includes taxes & fees
8 June - 9 June
Omni Royal Orleans Hotel

About the area

New Orleans

Bourbon Orleans Hotel places you in the centre of New Orleans, steps from Bourbon Street and within a short 5-minute stroll of Café du Monde. Highlights at this historic hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Roux, is open for breakfast and brunch. Bourbon O is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, free pool cabanas and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 8:00 AM and noon. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class French Quarter hotel include Jackson Square and French Market.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Mardi Gras - 2 min walk - 0.2 km
  • French Market - 5 min walk - 0.5 km
  • Café du Monde - 5 min walk - 0.5 km
  • Jackson Square - 5 min walk - 0.5 km

Getting around

  • Dumaine St Station - 6 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬2 min walk
  • ‪Bourbon Pub & Parade - ‬2 min walk
  • ‪Pat O'Brien's - ‬2 min walk
  • ‪Bourbon Heat - ‬1 min walk
  • ‪Fritzel's European Jazz Pub - ‬1 min walk

About this property

Bourbon Orleans Hotel

Bourbon Orleans Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4514 square feet (419 square metres) and includes conference space. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the historic Bourbon Orleans Hotel. Parking is available for a fee. A complete renovation of Bourbon Orleans Hotel was completed in September 2024.

This 4-star New Orleans hotel is smoke free.

  • 220 guestrooms or units
  • 6 levels
  • 4514 sq ft of conference space
  • 419 sq. m of conference space
  • Built in 1815
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bourbon Orleans Hotel offers 220 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Property amenity
Four Points By Sheraton French Quarter
French Quarter
  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 1,629 reviews
The price is AU$207
includes taxes & fees
1 June - 2 June
Four Points By Sheraton French Quarter

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered valet parking on site (USD 56.35 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bourbon O
  • Roux

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,514 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in room
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1815
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 58.38
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 116.20 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 80 per day
  • Resort fee: USD 29.38 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 10 to 15 for children
  • Valet parking fee: USD 56.35 per day (in/out privileges)
  • Pet fee: USD 116.20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 58.38 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bourbon Hotel
Bourbon Hotel Orleans
Bourbon Orleans
Bourbon Orleans Hotel
Hotel Bourbon
Hotel Bourbon Orleans
Hotel Orleans
Orleans Bourbon
Orleans Bourbon Hotel
Wndham New Orleans
Bourbon Orleans Hotel Hotel
Bourbon Orleans Hotel New Orleans
Bourbon Orleans Hotel Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Bourbon Orleans Hotel?

Bourbon Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bourbon Orleans Hotel?

As of 11 May 2026, prices found for a 1-night stay for 2 adults at Bourbon Orleans Hotel on 1 June 2026 start from AU$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bourbon Orleans Hotel?

Yep, Bourbon Orleans Hotel has uncovered valet parking with in/out privileges for USD 56.35 per day.

Does Bourbon Orleans Hotel have a pool?

Yep, and guests love it! Bourbon Orleans Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What makes Bourbon Orleans Hotel a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Bourbon Orleans Hotel.

Does Bourbon Orleans Hotel serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 8:00 AM to noon.

Is there a free airport shuttle available at Bourbon Orleans Hotel?

No, Bourbon Orleans Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bourbon Orleans Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and brunch.

What time are check-in & check-out at Bourbon Orleans Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Bourbon Orleans Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2846 out of 4064 reviews
Rating 8 - Good. 744 out of 4064 reviews
Rating 6 - Okay. 267 out of 4064 reviews
Rating 4 - Poor. 114 out of 4064 reviews
Rating 2 - Terrible. 93 out of 4064 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

LaRonda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were larger and clean. The staff was the absolute best!
Stayed 3 nights in Feb 2026

8/10 Good

CANDACE, Iron Springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, convenient location
Stayed 5 nights in Feb 2026

2/10 Terrible

Keenan

Stayed 3 nights in Feb 2026

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Everyone here has been extremely nice and helpful. The room was super clean and very nice. Perfect location to get to everything
Stayed 3 nights in Feb 2026

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Perfect location.
Stayed 4 nights in Feb 2026

6/10 Okay

Petra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The noise level of the staff at 5 am. Even after we pointed it out it continued. I think I know all their names as they were yelling at each other in the hallway these were not guests. Banging metal hotel cards loaded with glasses. Surly demeanor of the staff with the exception of the breakfast area and concierge.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Cozy and clean. Shower didn’t work initially but they fixed it very fast. Staff was super friendly :) we had a great time
Stayed 4 nights in Jan 2026

8/10 Good

Angelica Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. Hotel staff was super friendly, food in restaurant was delicious. Only didn't get 5 stars because no room service is offered
Stayed 4 nights in Jan 2026

10/10 Excellent

Synthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although my husband needed to cover the window for real darkness in the room and the door between the 2 rooms not well isolated( we could hear pretty much everything from the convi to the snoring the guy next room was snoring very loudly) the room was beautiful and the view on the pool was nice. It was a cold weekend (even for us, canadians) so we didn't get the chance to try their heated pool. Our room was cleaned everyday, bed done, towels changed(usefull with the type of room we got), new water bottles and coffee. The staff were all nice. The valet guys were all gents. Truly a beautiful hotel well runned!
View from our room
The hall
The hall
Outside
Stayed 5 nights in Jan 2026

10/10 Excellent

Sara

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The entire experience at Bourbon Orleans was amazing, from the second we checked in until they brought us our car to leave. The staff was amazing, helpful, and so friendly. The room was gorgeous and it was such a treat to relax on the balcony and watch the parade and chaos of Bourbon street from afar. I’ve stayed at many hotels in NO, but this was, hands down, my absolute favorite. It’s among the best stays I’ve had anywhere, and I highly recommend. 10 out of 10!!!
Stayed 5 nights in Jan 2026

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
for some reason my 1 kingbed room reserved changed to 2 queens and it cost me 100$ extra a night, which wasnt supposed to happen
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly Jane, Seal Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite was great. Very clean and spacious. Very nice staff. Great location.
Stayed 4 nights in Jan 2026

8/10 Good

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms with provided toiletries. Friendly and accommodating staff. Beautiful lobby and finishings. Great location close to all the main streets.
Stayed 2 nights in Jan 2026

10/10 Excellent

Leland

Stayed 3 nights in Jan 2026

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 4 nights in Jan 2026

8/10 Good

Dylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect and service was great with the super friendly staff. Room is a little small, but that’s expected in a vintage building. The room was clean with daily room service. Only gripe is the shutters were kind of broken, but simply putting your bags in front of them helped a bit. Would definitely stay again though.
Stayed 3 nights in Jan 2026

6/10 Okay

Julie

Stayed 3 nights in Jan 2026

4/10 Poor

Lisa, Corpus Christi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The water in the shower never got warm even if we left it on for 30 minutes. We tried to request a late check out the night prior to our departure & we’re told to call the front desk the next day. We tried but our phone did not work. When trying to check out I expressed my concerns to the agent but she didn’t seem to care. I didn’t even receive an apology. Today is my husband’s birthday and we don’t fly out of Nola until 7:30. It would have been nice to be able to stay in the room longer to relax before we headed back home. We usually love the Bourbon Orleans. Unfortunately our experience this stay was very poor quality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Collin

Travelled with family
Liked: Staff & service, amenities
Great location great staff!
Stayed 3 nights in Jan 2026

4/10 Poor

brenda

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel itself is pretty and the staff are okay - the bell boys were top notch. Hotel is in a great location. Food is also good but my issues were with noise levels and cleanliness. Our room on the 1st floor was way too loud. They need to invest in better soundproofing on the 1st floor or not have any guest rooms on that fllor. We could barely sleep for the 2 nights between the music playing until the early hours of the morning and the drunk people talking loudly outside our door. I get it that we were in the French quarter but for the price we paid, we expected better sleep. Dead cokroach in our bedroom. Restaurant charged for tea my sister never ended up getting - they did refund her the following day. Staff did not follow up with us when they said they would - I had asked about taking photos at the hotel and front desk staff said they would ask management and call our room - that never happened even after I followed up. Just many little things that made for a below average stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
The room was very comfortable, the hotel is in a great location and lots of fun.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosalind

Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher, Garnerville

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amenities are great, and the hotel has a very boutique and upscale feel to it. Location is perfect if you want to walk around the French Quarter. Very close to Bourbon Street. One of the bars borders it. The hotel was clean, the double queen room was large, and the staff was nice (and efficient). Wish we could have stayed longer.
Stayed 2 nights in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

10/10 Excellent

Joann

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly, starting from the valet to the bartenders. The valet told us about a parade last night that we didn’t know about! The service at the bar at the back of the building with the live music was slow, but those bartenders were also friendly once they noticed we were standing there waiting to order. Phillip was fantastic at the bar near the lobby! His drinks were delicious, and he even remembered my name when I went back to order another round and pay my tab.
Stayed 1 night in Jan 2026